E-shot
About E-shot
E-shot is a cloud-based email marketing platform that can be used to deliver highly personalized and accessible messaging to customers. The platform helps public and private sector organizations build automated email and SMS campaigns, dynamically maintain contact groups based on behavioral data, and trigger customer interactions by monitoring their online behavior.
Using a drag-and-drop interface, marketers can build automated sequences of emails and SMS messages with just one platform. The centralized dashboard helps marketers create campaigns based on visits to specific web pages or form fills, so they can stop worrying about missing out on potential leads. It also facilitates integration with several third-party applications such as Zapier, Microsoft Dynamics, Outlook, and more.
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29 Reviews
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- Industry: Wholesale
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Ease of Use
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- Likelihood to recommend 8.0 /10
E-shot for Bertram Books
Reviewed on 24/07/2018
E-shot has always been a staple part of my job, I've never had any bad experiences with it but have...
E-shot has always been a staple part of my job, I've never had any bad experiences with it but have had to deal with the odd issue here and there. Our account manager has always been on top of it and been incredbily helpful whenever needed, E-shot's customer service is fantastic!
Pros
E-Shot has always been simple and intuitive to use. Every thing is laid out clearly and labelled well so not too much time has to be spent learning the software.
Cons
It did initially lack some features that would be easily available on other platforms but over the past few months, changes have been rolled out to rectify this. I still don't like the Drag & Drop feature as it's limited with it's customability, I understand it is there to make the process of designing an email quick and easy but sometimes our layouts require a little more precision so it would be nice to have access to the code when needed.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Outstanding customer support
Reviewed on 26/05/2021
An overall really positive experience. As someone who was completely new to email marketing when I...
An overall really positive experience. As someone who was completely new to email marketing when I first started to use e-shot, their training and support is what has gotten me to where I am now. The team are exceptionally supportive, efficient, and importantly - friendly! I have been an avid user of their chat bot feature and always leave any conversation wiser than I was before, about whatever the issue at hand was, and with a smile on my face because of their caring and personable approach to customer support.
Pros
The design feature in e-shot is easy and fun to use. Setting up an email campaign from start to finish is an efficient process, and being able to then check the deliverability of emails before sending via their email forensics features is a bonus.
Although I don't have experience using an alternative email marketing platform to compare to, the features in e-shot are generally easy to use, particularly after a training session with one of their team members. They also seem pretty advanced, however you can utilise this as much as is needed. If all you want to do is create and send simple emails, you can. If you want to level up your email marketing strategy, you can.
Whenever our tech team have has questions about integrations with external software, the team have been knowledgable and supported where they can.
Cons
I do feel there are aspects of analytics that could be improved. For instance there are aspects of clicking analytics that have never made sense to me - namely Link Statistics and Click Overlay, even after inquiring with the team. It seems the number of clickers is always far higher than is actually shown in the overall analytics of a campaign.
Response from E-Shot
Thank you for your lovely review Zhila! The team are always thrilled when they hear that they have been able to make a very real impact on our customers' success.
It has been a pleasure working with you...
With regards to the Analytics, we are working on improving the user interface of this section in much the same way you will have seen other areas updated recently.
- Industry: Publishing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 5.0 /10
eShot Review
Reviewed on 22/11/2019
Overall it's bee n fair though could be better as it tends to break sometimes.
Overall it's bee n fair though could be better as it tends to break sometimes.
Pros
I like the chat facility the most and that's about it.
Cons
It breaks quite a bit as in the imports sometimes don't work.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 8.0 /10
Competitive email marketing software backed by great customer support
Reviewed on 23/02/2021
We migrated all our email marketing activity painlessly from another provider around 3 years ago...
We migrated all our email marketing activity painlessly from another provider around 3 years ago and have not looked back since.
Pros
The software is easy to use and has a good email and template editor. Delivery metrics seem good and the software support is usually very quick to respond to any queries.
Cons
We have to purge lists that are often used after a years worth of sends due to either database design oversight or the software not having a purge, or archive function. We automate a lot of emails through the API so this could be a issue that few users come across.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 9.0 /10
Worked with Forfront since 2011
Reviewed on 17/01/2023
We have worked with Forfront for 12 years, after switching from a different supplier. They are...
We have worked with Forfront for 12 years, after switching from a different supplier. They are competitively priced which is an obvious advantage, but just as important in our view, is the ease of using the software and the customer service we receive. If we have an issue with something not working or, on occasion, we dont know how to do something or rectify and issue, they are available instantly. Live chatting and coming back to us if it is something which needs additional investigation or dev management. The tools are easy to use and extremely flexible, resulting in us being able to produce attractive e-mails, varying in content but maintaining our company style. We can manage and screen our clients engagement on each distribution and improve performance.
Pros
The flexibility of the software. Our product varies greatly (we are in the travel industry), depending on whether we are working with a destination partner or communicating on non-promotional material. We can apply our company design and style with ease and vary the content.Managing our contacts is very easy too. Being able to clearly see, whether as a snapshot or in-depth, who is engaged and with what part of the communication is vital in our marketing planning.
Cons
We sometimes have issue with mobile compatability of our designs. However, Forfront have always been very helpful at assisting and running analysis.
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E-shot FAQs
Below are some frequently asked questions for E-shot.Q. What type of pricing plans does E-shot offer?
E-shot offers the following pricing plans:
- Starting from: £99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
All plans offer unlimited users.
Q. Who are the typical users of E-shot?
E-shot has the following typical customers:
2–10, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does E-shot support?
E-shot supports the following languages:
English
Q. Does E-shot support mobile devices?
E-shot supports the following devices:
Q. What other apps does E-shot integrate with?
E-shot integrates with the following applications:
Microsoft Outlook, WordPress, Zapier
Q. What level of support does E-shot offer?
E-shot offers the following support options:
FAQs/Forum, Phone Support, Chat
Related categories
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Email Marketing Software