Constant Contact

About Constant Contact

Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.

Pricing starting from:

US$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Supported Languages

Danish, Dutch, English, French, German and 5 others

Pricing starting from:

US$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with the powerful tools you already use to grow more using Constant Contact.
Constant Contact Software - Detailed campaign reporting so that you can do more of what works.
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Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Plan and post your social media messaging across platforms with our Social Posting tool.
Constant Contact Software - Integrate with the powerful tools you already use to grow more using Constant Contact.
Constant Contact Software - Detailed campaign reporting so that you can do more of what works.

Features

Total features of Constant Contact: 139

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customisable Branding
  • Customisable CTAs
  • Customisable Forms
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Forms Management
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Keyword Filtering
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Message Personalisation
  • Mobile Access
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomisation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • SEO Management
  • Sales Analytics
  • Scheduled Messaging
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customisation
  • Unsubscribe Database
  • Visitor Registration
  • Visual Analytics
  • WYSIWYG Editor
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management

Alternatives

Keap

4.1
#1 Alternative to Constant Contact
Keap is a CRM for small businesses that helps to organize contacts with tagging & segmentation, score leads, track...

WordPress

4.6
#2 Alternative to Constant Contact
WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking,...

ConvertKit

4.7
#3 Alternative to Constant Contact
ConvertKit is a marketing & lead generation automation solution aimed at professional bloggers, with opt-in forms, drip...

MailTrack

4.5
#4 Alternative to Constant Contact
MailTrack is a free email tracking solution designed to help users manage their emails across Gmail. View email...

Reviews

Overall rating

4.3 /5
(2,810)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Constant Contact?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,810
Jennifer
Jennifer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant Contact - The Best Digital Marketing Tool for Your Business

Reviewed on 8/06/2022

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage...

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!

Pros

Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!

Cons

I would like to see more customizable features added.

Alternatives Considered

Mailchimp

Reasons for Switching to Constant Contact

Constant Contact is more user-friendly and cost-effective than the alternatives I have tried.
Zandalee
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

What I Experience with Constant Contact

Reviewed on 11/09/2024

Pros

The best thing about Constant Contact is the availability of website builder tools combined with email marketing in one single integrated repository.

Cons

Constant Contact just work fine although some additional products such as plugins and domains are pricey to acquire.

Response from Constant Contact

Hi Zandalee! Thank you for the positive review!

David
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Lots of unnecessary work to get reasonable results

Reviewed on 25/01/2021

Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness...

Nice emails that go out on schedule, with ability to see who is responding to what.
Its usefulness is severely limited by its awkward and painful interfaces.
Company responsiveness seems non-existent.

Pros

Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free.

Cons

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

Folder management and use: site does not remember when you work in a folder, always starts at the "All folders" level, forcing repeated navigation steps to continue working in the desired folder.

Contact management is awkward: working with large contact lists to clean up/reorganize is a nearly futile effort if contacts are part of multiple lists.
Even though emails can be scheduled in advance, Contact lists are attached to emails at the time of sending, no option to change this. So when sending a templated email with contact group dependent links and content, there must be a separate email/campaign created, plus a separate contact list to be used with it. Dead lists and emails are a quickly a mile deep if not regularly purged.

Reporting on results over multiple email campaigns appears to be non-existent.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email. No other response is ever apparent.

Alternatives Considered

Zoho CRM and Mailchimp

Reasons for Switching to Constant Contact

Franchisor support of templates.
John Mark
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 16/06/2024

I love that in constant contact we can integrate with various third-party applications and...

I love that in constant contact we can integrate with various third-party applications and platforms, such as e-commerce systems, CRM tools, and social media, which enhances its functionality and allows for a more unified marketing approach.

Pros

Constant Contact provides detailed analytics and reporting features, allowing you to track open rates, click-through rates, bounce rates, and other key metrics. These insights help you understand how your campaigns are performing and where there is room for improvement.

Cons

Not being able to add high quality video

Ngechu
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

4+ Years Constant Contact User Experience

Reviewed on 12/08/2024

Pros

Constant Contact for the past four years ever since I joined my current organization has been enabling me to automate marketing strategies and develop websites at ease.

Cons

Unlike other alternatives, Constant Contact is way too pricey, but it comprises a wide range of features.

Response from Constant Contact

Thank you for the five stars, Ngechu!

Showing 5 reviews of 2,810 Read all reviews

Constant Contact FAQs

Below are some frequently asked questions for Constant Contact.

Constant Contact offers the following pricing plans:

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Constant Contact has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Constant Contact supports the following languages:

Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Constant Contact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Constant Contact integrates with the following applications:

123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Apptivo, Automate.io, Azurepath, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, Datafield, DaySmart Appointments, Debitoor, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, EZCare, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Futurelytics, Gatsby, Genbook, Get Satisfaction, GiftWorks, Gmail, GoldMine Premium Edition, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Lexity Live, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, PadiAct, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, Propeller CRM, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, SalesforceIQ, Salesformics, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebLink Connect, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp

Constant Contact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Constant Contact.