Brevo
About Brevo
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.
Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system
Pricing
Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.
Key benefits of Brevo
Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.
Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.
Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best choice for woocommerce stores
Reviewed on 20/09/2024
My overall experience with Brevo has been excellent. It’s the best CRM platform I've used for...
My overall experience with Brevo has been excellent. It’s the best CRM platform I've used for WooCommerce. I’ve noticed significant improvements and evolution in the platform since its days as Sendinblue, making it even more powerful and user-friendly.
Pros
What I like most about Brevo is the unlimited contacts, the ease of segmentation, and the excellent e-commerce data integration, which works really well as part of a CRM.
Cons
I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push notifications. Additionally, some features that could be available in the Pro plan, especially those related to e-commerce, are only offered in the more expensive plan.
Reasons for Switching to Brevo
The option to have unlimited contacts and only be charged for the emails sent was a key deciding factor for me. This pricing model is highly beneficial for managing larger lists without worrying about escalating costs- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to send mailings
Reviewed on 11/10/2024
Once you have connected and setup Brevo, it is very easy to keep your customers or relations...
Once you have connected and setup Brevo, it is very easy to keep your customers or relations informed with mailings. We use this on a weekly basis to send mailings, ask feedback and share updates.
Statics are very useful!
Pros
It is very easy to send mailings to your contacts. With the amazing templates, you can get starte quickly. After sending it, statistics are great to see how your contacts interacted with your mailing, so you can repeat or improve.
Cons
Brevo has so many options, that it sometimes becomes confusing to find your way around. The menu structure is not always totally clear.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Greetings from The owner of digitalumbrella.org
Reviewed on 22/11/2024
I'm building up www.digitalumbrella.com with a partner in India and feel excited to apply Brevo to...
I'm building up www.digitalumbrella.com with a partner in India and feel excited to apply Brevo to our overall concept. After many years of developing our web platform, we understand the work you have done to reach the level you offer to your customers.
Pros
It is the initial tool for marketing our sellers and products.
Excellent and quick reply from the support.
using screen records has been a great help.
Cons
Quite difficult to learn and navigate even for Internet advanced users.
The advanced graphic needs sensitive fingers to complete final adjustments.
Add a magnifying glass connected to your database to help the search of subjects
Could be more user-friendly and to reach the best level I offer our participation free.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best SMTP service ever
Reviewed on 27/09/2024
I've been using Brevo for a very long time, even before they changed their name (Sendinblue). I’ve...
I've been using Brevo for a very long time, even before they changed their name (Sendinblue). I’ve tried many other similar services, but every time I faced technical issues (emails not sending, etc.), and more importantly, the services either stopped offering premium accounts or simply reduced their limits. Brevo is one of the only ones that respects its users. Plus, its integration is super easy, whether it’s on WordPress or a regular website.
Pros
Brevo is one of the only providers offering free SMTP with a generous limit! With a free account, you can do a lot of things. I've never had any issues with Brevo, and I say Bravo to them for never changing their pricing for free users.
Cons
I find it a shame that you can't have a single account to manage multiple sites. I would've liked it to be a bit like Cloudflare, where you have one account and can add as many sites as you want, and go premium either for all the sites or per site. Because right now, I have to create a separate account for each site, and it’s not practical.
- Industry: Research
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
"BREVO: The Ultimate Customer Relationship and Mailing Program for Ease of Use, Value, and...
Reviewed on 28/10/2024
Absolutely 10/10 for all the main criteria: user-friendliness, accessibility, support, value for...
Absolutely 10/10 for all the main criteria: user-friendliness, accessibility, support, value for money and continuous improvement. I find it invaluable for creating standalone sign up forms that can be sent as a link or embedded in a website, for organising contacts, creating simple eye-catching mailshots, etc.
Pros
I've used BREVO for many years now and prefer it to similar software services. It offers the best value for money in term of features, user-friendliness and clarity of interface, security and support, and the BREVO team work hard to improve it all the time.
Cons
I struggle hard to find anything negative about Brevo.
Brevo FAQs
Below are some frequently asked questions for Brevo.Q. What type of pricing plans does Brevo offer?
Brevo offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Brevo pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Brevo with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank!
Q. Who are the typical users of Brevo?
Brevo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Brevo support?
Brevo supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Brevo support mobile devices?
Brevo supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Brevo integrate with?
Brevo integrates with the following applications:
Adobe Commerce, BigCommerce, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit
Q. What level of support does Brevo offer?
Brevo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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