Brevo
About Brevo
Brevo is a CRM and email marketing solution that enables businesses to run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. It allows users to trigger transactional emails, SMS, and WhatsApp notifications through Brevo SMTP and APIs, and automate marketing activities to deliver targeted messages and efficiently manage their audience.
Brevo reduces reliance on multiple marketing and sales apps by providing integrated tools for a comprehensive view of customer interactions. It supports real-time customer engagement with live chat and chatbot, tracks leads, automates tasks, schedules meetings with its Sales Platform.
The tool connects to eCommerce stores for sales tracking and retention analysis, and offers a cloud-based phone system for communication anytime, anywhere.
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3371 Reviews
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- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Amazing - Very impressive to see what the progress
Reviewed on 10/11/2025
As of now, one of the most solid ESPs out there, which not only produces an amazing front-end/UI...
As of now, one of the most solid ESPs out there, which not only produces an amazing front-end/UI experience but also delivers top-notch results on deliverability and acceptance by big providers.
Pros
There are plenty of good reasons to like—easy product, well-built and clean interface. What most companies fail at is keeping a product that is friendly to end-users, since they want to showcase many options. However, SendinBlue (now Brevo) provides an excellent, clean path for Marketing and User Management. To add that the price is fantastic for small and mid-sized companies. API access is very but very good very impressive, quick fyi for those whom needed it
Cons
I want to be able to add Marketeers and other users to the account without additional fees. I don't see the added value and it creates frustration to share a password.
Alternatives Considered
KlaviyoReasons for Choosing Brevo
Performance, Price and feedback from other users/companies on the platform.Switched From
MailchimpReasons for Switching to Brevo
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Great For Transactional Email
Reviewed on 19/10/2025
My overall experience with Brevo has been good. It's easy to use, it's great value for the amount I...
My overall experience with Brevo has been good. It's easy to use, it's great value for the amount I spend on it. I tried using it for email marketing campaigns, but it wasn't ideal since I wasn't bombarding my subscribers all the time with emails. I'd go back the next month to do a newsletter, and all my subscribers would be marked "inactive." Their WordPress plugin used to not be updated in a timely manner, but they've done better in this department.
Pros
I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that. I find the user interface to be easy to navigate, and I can always quickly find what I need.
Cons
I haven't used their customer support in quite some time, because they used to give me answers that weren't correct. What I didn't like about that is that someone who knows nothing about how email works would look at their replies and find them plausible. However, the technical language in their replies left a lot to be desired.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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- Likelihood to recommend 10.0 /10
Easy campaign builder
Reviewed on 17/01/2026
Pros
Instead of using Gmail, where emails are so annoying, I tried Brevo for the nice campaign builder. I love how simple it is for me as a beginner to add a logo and text body and send to my contacts
Cons
Payments can fail and during the weekend, support can be slow. I was left in the dark and I plan not to activate.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 0.0 /10
Account suspended many times
Reviewed on 25/11/2024
They suspended our account for no reason, such as there is no any hard bounce or something. And a...
They suspended our account for no reason, such as there is no any hard bounce or something. And a few times. As a result, we could not send any of the campaigns we had prepared for Black Friday and planned to send to our customers. We contacted support once, they activated the account, and then they suspended our account again without giving any reason. What I don't understand is, what's the point of paying money when not being able to send campaign emails?
Pros
We preferred to use it to create scheduled campaigns and for other reasons, but these features are worthless after you fail to send the campaign.
Cons
They suspended our account for no reason, such as there is no any hard bounce or something. And a few times. As a result, we could not send any of the campaigns we had prepared for Black Friday and planned to send to our customers. We contacted support once, they activated the account, and then they suspended our account again without giving any reason. What I don't understand is, what's the point of paying money when not being able to send campaign emails?
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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- Likelihood to recommend 8.0 /10
Brevo is my go-to SMTP email service
Reviewed on 29/10/2025
I'm a lead developer at a small web agency, and we always recommend Brevo to our clients. It's easy...
I'm a lead developer at a small web agency, and we always recommend Brevo to our clients. It's easy to set up, provides all the functionality our clients need at the best pricepoint, and the account configuration makes it very easy to co-work and troubleshoot across different accounts.
Pros
Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks.
Cons
There is so much functionality that sometimes it's hard to find the particular item I'm looking for in all the menus.
Brevo FAQs
Below are some frequently asked questions for Brevo.Q. What type of pricing plans does Brevo offer?
Brevo offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Brevo pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Brevo with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank!
Q. Who are the typical users of Brevo?
Brevo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Brevo support?
Brevo supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Brevo support mobile devices?
Brevo supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Brevo integrate with?
Brevo integrates with the following applications:
ActiveCampaign, Adobe Commerce, BigCommerce, Bouncer, Convertful, Drupal, Elementor, Eventbrite, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Ads, Google Analytics 360, Google Sheets, Gravity Forms, HubSpot CRM, Hyperise, Intercom, Jimdo, Joomla, LeadSync, MailOptin, MailPoet, Microsoft Outlook, Mixpanel, NiftyImages, Ninja Forms, Nosto, Onvocado, OptinMonster, Outfunnel, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Shopware, Streak, Stripe, Stripo.email, SugarCRM, Sumo, TOPOL, Thrive Leads, Typeform, Unbounce, Wisepops, Wix, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit
Q. What level of support does Brevo offer?
Brevo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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Campaign Management Software