Singlepoint
About Singlepoint
Singlepoint is a cloud-based QMS and workflow management software that helps businesses automate and streamline internal audit programs, handle official documents, and track projects across teams. The tool allows users to capture, triage, resolve and analyze multiple workplace incidents.
Singlepoint facilitates collaboration with team members and evaluates and mitigates risks through a unified platform. The solution enables managers to control supplier documentation, access work instructions, and more.
Key benefits of Singlepoint
• The software includes a no-code editor which allows users to build base compliance, and health and safety documents. Users can create project workflows from scratch and manage teams to deliver customized solutions.
• The visual navigator allows employees to access complex layers of information through an image-based interface. Singlepoint also allows users to easily track employees, training matrices, and more.
• The centralization module allows supervisors to track action to monitor compliance and audit risks, and more. Singlepoint also provides complete control over access and permissions, allowing users to access various documents on a unified platform.
• Singlepoint can be deployed on multiple infrastructure modules, helping users to control security accessibility. It helps automate invoicing processes and upfront purchases.
• The API setup also allows administrators to configure custom APIs to push and pull data from other systems.
• The integrated reporting tool connects various data sources from customer relationship management and enterprise resource planning software.
• Information from any system can be displayed in various data visualization elements using drag-and-drop designer tools.
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24 Reviews
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- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Singlepoint, more that just a Document Management System.
Reviewed on 28/03/2025
The team behind the solution consistently provides excellent service. Our long-standing relationship...
The team behind the solution consistently provides excellent service. Our long-standing relationship will continue to thrive as we further invest in the additional modules they offer.
Pros
In addition to a robust Document Management solution, they offer complementary modules such as Issue Manager, Calibration Manager, Risk Management and more, which integrate seamlessly into their overall solution.
Cons
Support can be both a strength and a challenge. While it is often on point, there have been several occasions where we've had to follow up on raised support tickets. Although these are usually minor issues, it can still be disappointing.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 9.0 /10
Very flexible/scalable alternative to MSAccess databases
Reviewed on 17/03/2025
We were looking for an alternative to using MSAccess (which does not scale well and has restrictions...
We were looking for an alternative to using MSAccess (which does not scale well and has restrictions and data corruption issues). Singlepoint is based on an SQL based backend + powerful front-end system that incorporates a drag and drop interface in many areas, reducing the possibility of errors and speeding up development. The ability to create interactive dashboards and menus gives databases a more professional and up-to-date look. Report creation is comprehensive (if sometimes a little daunting, given that interfaces for the different parts of the software are very different).
Whilst it has some rough edges, Singlepoint is nevertheless a very flexible and useful software package, that I hope will get better and better over time.
Pros
I like the flexibility of being able to create modules for very different business processes (from Stores stock requisitioning, to Quality Assurance, Despatch label systems). The low cost and technical support are big factors I like as well. As the software is browser based, that means no need to install / run software on users machines.
Cons
Whilst ODBC connectivity to external sources is available, sometimes it's necessary to be able to pull in data and store internally. I'd prefer itif Singlepoint had a more comprehensive means of being able to import data directly (on a regular basis) without the need to rely on MSM Studio to do it.
The lack of being able to right click and copy data from fields in dashboard grids is annoying, and would be very useful for pasting to other software (Redthorn, Excel etc). The different aspects of the software have very different interfaces, which can be confusing until you get used to it.
- Industry: Defense & Space
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 5.0 /10
Audit Module Review
Reviewed on 1/05/2023
Fairly good system overall, the reliability of the system could do with improving.
Fairly good system overall, the reliability of the system could do with improving.
Pros
The import of the question bank to your audits was important. the general layout of the module is pleasing.The scheduling and creating an audit function is reasonably easily to understand. The ability to also create or amend how the background system process worked to make it fit our own process.
Cons
The system is not stable, the severe keeps jamming or logging out. Sometimes also crashing. This make its laborious to use.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 10.0 /10
100% recommend
Reviewed on 25/02/2025
Absolutely fantastic team , as said above , nothing is too much trouble , they gain an understanding...
Absolutely fantastic team , as said above , nothing is too much trouble , they gain an understanding of what you want sometimes from not even explaining very well what you want , they are able to leverage of previous work they have created for other customers and apply it /modify it to suit your business also making suggestions of things that may work well for you that you hadn't already thought of . Without even having my "primary project" fully off the ground yet , we have already started another one with single point as I'm confident they can deliver what i need and help me along the way !
Pros
Without having the software in practice and in use by multiple users yet , i cannot honestly review the workability of what we have created thus far I'm sure there will be tweaks to come, that being said , what we have created is exactly what I've asked for , no "expense spared" so to speak. Nothing has been too much trouble by the people managing my account and my expectations , absolutely would recommend to anyone !
Cons
There is a couple of minor inconvenient bug fixes that need to ironed out which were already known by the team e.g having to fill a field that doesn't need to be filled , however this does not discredit anything the software can do , its just one of those things that gets improved with development and input from customers.
Alternatives Considered
monday.comReasons for Switching to Singlepoint
Response from Syncronology
Hi Laura
Thank you for your fantastic review and recommendation! We’re delighted that SinglePoint has delivered exactly what you envisioned and that our team has been able to support you every step of the way. Your confidence in us means a lot, and we’re excited to continue working with you on your projects.
If you ever need anything, we’re here to help!
- Industry: Machinery
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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- Likelihood to recommend 10.0 /10
SinglePoint Migration
Reviewed on 7/02/2025
overall experience has been great. easy to use, fast response times from singlepoint when issues...
overall experience has been great. easy to use, fast response times from singlepoint when issues arise, seamless integration
Pros
Ease of use and their licensing policy. Transitioning from our old DMS system seemed like a daunting challenge but with their help the transitions was easy and the tools singlepoint has to maintain and clean up any DMS issues have been great.
Cons
I have not run into anything I dislike yet
Alternatives Considered
MasterControl Quality ExcellenceReasons for Choosing Singlepoint
outdated user interface. lack ofonline support. hard to train general operatorsReasons for Switching to Singlepoint
Response from Syncronology
Hi Patrick
Thank you for your great review! We’re thrilled to hear that SinglePoint made your DMS transition seamless and that our tools and licensing policy have been valuable to your team. It’s fantastic to know you’ve had a smooth experience so far, and we appreciate your trust in us.
If you ever need anything, we’re always here to help!
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Singlepoint FAQs
Below are some frequently asked questions for Singlepoint.Q. What type of pricing plans does Singlepoint offer?
Singlepoint offers the following pricing plans:
- Starting from: US$1,290.00/year
- Pricing model: Subscription
- Free Trial: Available
Whether you’re seeking an out-of-the-box solution with Singlepoint Starter and Core or a fully customizable platform with Singlepoint Professional, discover the ideal fit for your organization’s evolving needs.
Q. Who are the typical users of Singlepoint?
Singlepoint has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Singlepoint support?
Singlepoint supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Singlepoint support mobile devices?
Singlepoint supports the following devices:
Q. What other apps does Singlepoint integrate with?
We do not have any information about what integrations Singlepoint has
Q. What level of support does Singlepoint offer?
Singlepoint offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Singlepoint.
Quality Management Software