---
description: Learn how Microsoft Word can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Microsoft Word Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# Microsoft Word

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> Microsoft Word is a cloud-based word processing tool that allows users to create professional documents on their phones, tablets and computers. The program comes with numerous features including built-in spell checker and grammar checker, integration with other Microsoft 365 products such as Excel and PowerPoint, and access from anywhere.
> 
> Verdict: Rated **4.7/5** by 2859 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Word

 Create, edit, and share documents online for free, with seamless access across desktop, web, and mobile devices—so you can stay productive wherever you are.&#10; Boost your writing with AI-powered suggestions from Copilot, helping you improve grammar, style, clarity, and even generate summaries or visual content.&#10; Collaborate in real time with anyone, making teamwork easy with features like track changes, version history, and sharing—even with people who do not have an account.&#10; Start quickly with thousands of customizable templates, plus handy tools like voice-to-text, accessibility checker, and immersive reader to support every writing need.&#10; Keep your work safe and accessible with secure cloud storage, while built-in intelligent features help you create polished, professional documents every time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2859 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Word is available as part of Microsoft 365 subscription plans, with a free version offering basic features. Paid plans start at $9.99 per month for individuals and go up to $57.00 per user/month for enterprise-level plans. Free trials are available, though details on credit card requirements and trial duration are unclear. Payments are accepted in USD, and pricing is subscription-based, either flat rate or per user.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Autosave
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Document Automation
- Document Capture
- Document Editing
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- File Sharing
- Full Text Search
- Office Suite
- Offline Access
- Productivity Tools
- Team Collaboration

## Integrations (12 total)

- Adobe Acrobat
- Adobe Acrobat Reader
- Google Docs
- Grammarly Business
- Microsoft 365
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- OneDrive

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Productivity Software](https://www.getapp.co.nz/directory/330/productivity/software)

## Related Categories

- [Productivity Software](https://www.getapp.co.nz/directory/330/productivity/software)
- [Document Generation Software](https://www.getapp.co.nz/directory/1555/document-generation/software)
- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)
- [Document Version Control Software](https://www.getapp.co.nz/directory/1475/document-version-control/software)

## Alternatives

1. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17618 reviews)
2. [Adobe Acrobat](https://www.getapp.co.nz/software/2047082/adobe-acrobat-dc) — 4.7/5 (4229 reviews)
3. [M-Files](https://www.getapp.co.nz/software/91125/m-files-dms) — 4.4/5 (275 reviews)
4. [Collabora Online](https://www.getapp.co.nz/software/2069069/collabora-online) — 4.7/5 (102 reviews)
5. [Plumsail Documents](https://www.getapp.co.nz/software/2048657/plumsail-documents) — 4.7/5 (79 reviews)

## Reviews

### "Microsoft Word: The Word Processor for All Professionals" — 5.0/5

> **Brett** | *19 April 2026* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: MS Word is fantastic when it comes to editing documents, creating templates, adjusting precedents and collaborating with others in my workplace. The review and comments feature are especially important in legal work, so I can have productive dialogue with my co-workers on projects we are working on.
> 
> **Cons**: This may be tertiary, but the MS Word Online platform has some bugs regarding formatting that can be a major pain. Sometimes I run into formatting issues when it comes to adjusting tables for signature lines, but other than that, the platform is a welcome addition to my tech stack.
> 
> Overall, MS Word is a critical program when it comes to my everyday work. From using templates to get a head start on work, to using Copilot to make my word polished, Word is a program I cannot work without

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### "Mighty Microsoft Word" — 5.0/5

> **Sarah** | *23 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: My favorite thing about Microsoft Word is the ability to edit each letter and keep them in a file to where I can also send them at any time\!
> 
> **Cons**: My least favorite thing about Microsoft word is somebody else can lock one of my documents even if I don't want them too.
> 
> My overall experience with Microsoft Word is amazing, I like the privacy of most of my documents and how secure they are.

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### "Word is good in theory, but the formatting and usability sucks" — 2.0/5

> **Tobias** | *22 October 2025* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Integrated in a lot of services, is pretty well the standard when it comes to documentation software layout and design. easy to use, easy to find resources online to assist.
> 
> **Cons**: The formatting of documents is so broken. across the webapp, desktop app, etc the formatting and stylization of documents changes constantly. &#10;For any documents which I am not certain will be opened in the desktop word app, I need to export to a pdf so it saves the layout.
> 
> Frustrating as I need to do a lot of formatting for documents, and since word is so finicky, either it will break across services or freak out while I am attempting to format, hence breaking the format and making me need to redesign.

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### "MS - word review" — 5.0/5

> **Dusiant** | *24 March 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Many users appreciate Microsoft Word for its comprehensive feature set, reliability, and "styles-based" approach to professional document creation. While some find its complexity a learning curve, its depth often makes it the preferred tool for high-stakes tasks like legal briefs, academic papers, and complex reports. &#10;Robust Formatting and Styling &#10;Styles-Based Formatting: Unlike basic text editors, Word allows you to modify a single "Style" (like a Heading) and have it update throughout a 100-page document instantly.&#10;Professional Control: It offers precise control over margins, line spacing, page breaks, and complex layouts that cloud-based editors often struggle to match.&#10;Customizable Ribbon: Users enjoy the ability to personalize the top menu (the Ribbon) by pinning their most-used tools, such as Track Changes or specific fonts. &#10;2. Advanced Editing and Collaboration&#10;Track Changes: This is a standout favorite for professionals who need to see exactly what has been edited, accept or reject suggestions, and leave comments.&#10;Proofreading Tools: Beyond simple spellcheck, Word’s built-in intelligence offers advanced grammar suggestions, a thesaurus, and even translation capabilities.
> 
> **Cons**: Poor Handling of Complex Documents/Images: Word often struggles with large documents or complex layouts, leading to slowdowns, lagging, or freezing.
> 
> Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on professional documents, ranging from basic letters to complex reports. It is a vital tool for workplace productivity, with advanced features such as tracking changes, mail merge, and customized templates, often essential for academic and professional tasks. &#10;Key Aspects of My Experience:&#10;Document Formatting \&amp; Creation: I have utilized Word to create polished, professional documents, utilizing varied page layouts, headers, footers, and tables of contents.&#10;Collaboration Features: The "Track Changes" and commenting tools are used extensively to enhance collaborative editing, ensuring smooth workflows on group projects and reporting.&#10;Automation and Efficiency: I have experience creating and using templates to streamline document creation, which improves efficiency.&#10;Integration and Accessibility: With features like OneDrive synchronization, Word provides seamless access across different devices, allowing for efficient editing on the go.

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### "Reliable and User-Friendly Document Editor" — 5.0/5

> **Suman** | *11 June 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Microsoft Word is its ease of use and helpful features. The formatting tools are simple, and the built-in spelling and grammar checker improve writing quality. I also like the auto-save feature and the variety of templates. Overall, Microsoft Word makes creating and editing documents quick and convenient.
> 
> **Cons**: What I liked least about Microsoft Word is that some advanced features can be confusing and take time to learn. Occasionally, formatting issues occur when sharing documents with others, which can be frustrating. The software can also feel overwhelming because of the many tools and options available.
> 
> Overall, my experience with Microsoft Word has been very positive. It is easy to use, reliable, and provides useful features for creating and editing documents. The software helps improve productivity and makes both personal and professional tasks more efficient.

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