SimpleWorks
About SimpleWorks
SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.
It includes an omnichannel support center system, an omnichannel lead management system, marketing automation, sales mobile app, and a smart AI chatbot to carry out customer-centric operations. It is compatible with major technology stacks and cloud providers like AWS, Azure, Redshift, and Google Cloud.
Key benefits of SimpleWorks
AI-Powered Efficiency: Automate repetitive tasks and enhance decision-making with built-in AI tools like smart chatbots, predictive lead scoring, and intelligent reporting.
Omnichannel Engagement: Manage customer interactions seamlessly across email, chat, social media, and phone, ensuring consistent and responsive communication.
End-to-End Business Suite: Beyond CRM, SimpleCRM supports a wide range of business needs including marketing automation, omnichannel customer support, and sales management—all in one unified platform.
Mobile Sales Enablement: Equip your field teams with a powerful sales mobile app to manage leads, track opportunities, and close deals on the go.
Scalable & Flexible Deployment: Compatible with AWS, Azure, Google Cloud, and Redshift, SimpleCRM adapts to your preferred tech stack and scales as your business grows.
Regional Expertise: Tailored specifically for midsize to large enterprises in the Asia Pacific region, with localized support and configurations that match regional business practices.
Images
Not sure about SimpleWorks?
Compare with a popular alternative
Show more details
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Bitrix24
EngageBay CRM
Spotler CRM
Agile CRM
Filter by
Company size
Time used
15 Reviews
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good and simple and inexpensive
Reviewed on 28/08/2021
Pros
The price, best for startups with low capital
Cons
Not as many features as other crms, so i switched products
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent with Intelligence
Reviewed on 13/03/2020
As mentioned earlier, it is our daily driver whether from the employee side of the participant's...
As mentioned earlier, it is our daily driver whether from the employee side of the participant's side. It makes our life way easier. However, I still believe in the fact that there will always be a chance of improvement.
Pros
SimpleCRM is our daily driver for incoming Enquiries and gives us the flexibility to work based on our customization. Whenever and wherever you need you can import/export data according to your needs. In our institution, we offer three different kinds of Executive Education programmes which have a unique way of dealing and SimpleCRM has proven here its area of expertise. Great Work
Cons
We have faced many queries related to exporting the data which I am not able to understand. Record shows differ from the downloaded. Eventually, that costed us from our vendor as service charge.
As we are working daily with the software I think the look can be a bit more refine/modern just like different themes we have on the phone. Not that customization but simple color change options will do the work.
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
SimpleCRM - User Comments
Reviewed on 5/03/2020
Average
Average
Pros
This product is good and has so many features which could help your organization and MI in supporting business.
Cons
The system is not stable. The functionalities you tested and confirms goes wild in usage. No track of the same also unless user find it out.
Also when we request a change, it would be done but they never see the side effects of it. Many times, once the requested one is corrected, there is another issue raised due to that correction,
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Insurance CRM that streamline the scattered processes
Reviewed on 2/02/2020
The CRM solution helped us to streamline the scattered processes into one system. It helps to...
The CRM solution helped us to streamline the scattered processes into one system. It helps to monitor SLA's and violations. A great level of transparency is a plus point.
Pros
A great level of customization is possible. The team is supportive when it comes to changes.
The solution was required to connect a branch network of 260 and 1000+ employees. The system should also be able to integrate with 20+ systems, in order to provide a 360 view of the client.
Cons
Interfaces are not user friendly. The outlook is complicated. Standard format.
- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wealth Management Firms Most Suitable SimpleCRM
Reviewed on 19/03/2020
One of the best tools I have seen to manage our client's wealth and portfolio.
Very exciting with...
One of the best tools I have seen to manage our client's wealth and portfolio.
Very exciting with it's AI and ML-based sentiment analysis with product suggestion engine.
Pros
It helped us to manage all our client portfolios effectively and generate a profitable dashboard for each customer.
The customer 360 allows smart tile for all capital management and trading details from stock trading system integration
Cons
As of now I genuinely don't think there is any.
- 1
- 2
SimpleWorks FAQs
Below are some frequently asked questions for SimpleWorks.Q. What type of pricing plans does SimpleWorks offer?
SimpleWorks offers the following pricing plans:
- Starting from: US$30.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Our CRM pricing is user- and feature-based. Flexible, scalable plans are available, with custom pricing options for businesses with advanced or specific requirements.
Q. Who are the typical users of SimpleWorks?
SimpleWorks has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SimpleWorks support?
SimpleWorks supports the following languages:
Arabic, Chinese, Croatian, Dutch, English, French, German, Hindi, Indonesian, Japanese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does SimpleWorks support mobile devices?
SimpleWorks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SimpleWorks integrate with?
SimpleWorks integrates with the following applications:
Ameyo, Asterisk, Docusign, Finacle, Instagram, Mailchimp, Metabase, Microsoft Power BI, Ozonetel, PayPal, Telegram, Twitter/X, Viber, WhatsApp
Q. What level of support does SimpleWorks offer?
SimpleWorks offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for SimpleWorks.
Sales Tracking Software