About Agile CRM

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.
Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.
Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.
Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.

Agile CRM has rich analytics and reporting features for monitoring business performance.

Pricing starting from:

US$8.99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Agile CRM

Key benefits of Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.
  • Devices

    Business size

    S M L

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English, French, Italian, Portuguese, Russian, Spanish

    Pricing starting from:

    US$8.99/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Agile CRM

    Images

    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar
    View 12 more
    Agile CRM video
    Agile CRM video
    Agile CRM video
    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar

    Features

    Total features of Agile CRM: 237

    • AB Testing
    • API
    • Account Alerts
    • Account Management
    • Activity Dashboard
    • Activity Tracking
    • Alerts / Escalation
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Archiving & Retention
    • Audience Targeting
    • Auto-Dialer
    • Auto-Responders
    • Automated Publishing
    • Automated Routing
    • Automatic Call Distribution
    • Automatic Outbound Dialer
    • Behaviour Tracking
    • Billing & Invoicing
    • Blended Call Centre
    • CAN SPAM Compliance
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Centre Management
    • Call Disposition
    • Call Logging
    • Call Management
    • Call Monitoring
    • Call Recording
    • Call Routing
    • Call Scheduling
    • Call Scripting
    • Call Tracking Metrics
    • Caller ID
    • Campaign Management
    • Campaign Planning
    • Campaign Scheduling
    • Campaign Segmentation
    • Campaign Specific Signature
    • Cataloguing/Categorisation
    • Channel Management
    • Click Tracking
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Communication Management
    • Competitive Analysis
    • Computer Telephony Integration
    • Contact Database
    • Contact Management
    • Content Management
    • Contextual Targeting
    • Contract/License Management
    • Conversion Rate Optimisation
    • Conversion Tracking
    • Cost-to-Completion Tracking
    • Create Subtasks
    • Customer Database
    • Customer Engagement
    • Customer Journey Mapping
    • Customer Management
    • Customer Segmentation
    • Customer Service Analytics
    • Customer Support
    • Customer Surveys
    • Customisable Branding
    • Customisable Forms
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Customization
    • Dashboard
    • Data Import/Export
    • Device Targeting
    • Document Management
    • Document Storage
    • Drag & Drop
    • Drip Campaigns
    • Dynamic Content
    • Email Alerts
    • Email Campaign Management
    • Email Management
    • Email Marketing
    • Email Monitoring
    • Email Response Control
    • Email Templates
    • Email Tracking
    • Engagement Tracking
    • Event Triggered Actions
    • Expiry Notifications
    • FAQ
    • Field Sales Management
    • File Sharing
    • For Mac Devices
    • For Sales Teams/Organizations
    • For Startups
    • For iPad Devices
    • Forecasting
    • Gamification
    • Geotargeting
    • Goal Setting / Tracking
    • Help Desk Management
    • IVR / Voice Recognition
    • Image Library
    • Inbound Call Centre
    • Influencer Tracking
    • Interaction Tracking
    • Internal Chat Integration
    • Issue Management
    • Keyword Filtering
    • Keyword Tracking
    • Knowledge Base Management
    • Knowledge Management
    • Landing Pages/Web Forms
    • Lead Capture
    • Lead Distribution
    • Lead Generation
    • Lead Management
    • Lead Nurturing
    • Lead Qualification
    • Lead Segmentation
    • Lead Verification/Validation
    • Leaderboards
    • List Management
    • Live Chat
    • Location Tracking
    • Macros/Templated Responses
    • Manual Dialer
    • Marketing Automation
    • Mass Texting
    • Milestone Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Coupons
    • Mobile Keywords
    • Mobile Optimised Emails
    • Monitoring
    • Multi-Account Management
    • Multi-Campaign
    • Multi-Channel Communication
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multiple Site Management
    • Network Monitoring
    • Notification Scheduling
    • Onboarding
    • Opportunity Management
    • Outbound Call Centre
    • Pageview Tracking
    • Percent-Complete Tracking
    • Performance Metrics
    • Pipeline Management
    • Portfolio Management
    • Post Scheduling
    • Power Dialer
    • Predictive Dialer
    • Preview Dialer
    • Product Catalog
    • Progressive Dialer
    • Project Planning/Scheduling
    • Project Tracking
    • Projections
    • Proposal Generation
    • Prospecting Tools
    • Queue Management
    • Quotes/Estimates
    • ROI Tracking
    • Real Time Analytics
    • Real Time Monitoring
    • Real Time Notifications
    • Real-Time Chat
    • Recurring Tasks
    • Referral Tracking
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Request Escalation
    • Resource Management
    • Response Management
    • Revenue Management
    • Routing
    • Sales Activity Management
    • Sales Automation
    • Sales Forecasting
    • Sales Pipeline Management
    • Sales Reports
    • Sales Trend Analysis
    • Scheduled Messaging
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Sentiment Analysis
    • Service Level Agreement (SLA) Management
    • Shared Inboxes
    • Signature Creation
    • Signature Management
    • Signature Templates
    • Social Listening
    • Social Media Integration
    • Social Media Monitoring
    • Spam Blocker
    • Subscriber Management
    • Support Ticket Management
    • Support Ticket Tracking
    • Survey/Poll Management
    • Surveys & Feedback
    • Task Editing/Updating
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management
    • Template Management
    • Territory Management
    • Third Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking
    • Time on Site Tracking
    • Usage Tracking/Analytics
    • User Interaction Tracking
    • Voice Mail
    • WYSIWYG Editor
    • Web Forms
    • Web Notifications
    • Web-based Deployment
    • Website Analytics
    • Website Integration
    • Whitelisting/Blacklisting
    • Widgets
    • Win / Loss Analysis
    • Workflow Configuration
    • Workflow Management

    Alternatives

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    HubSpot CRM

    4.5
    #2 Alternative to Agile CRM
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    Pipedrive

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    #3 Alternative to Agile CRM
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    Salesforce Sales Cloud

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    Reviews

    Overall rating

    4.1 /5
    (433)
    Value for Money
    4.1/5
    Features
    4.1/5
    Ease of Use
    4.0/5
    Customer Support
    3.9/5

    Already have Agile CRM?

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    Write a Review!
    Showing 5 reviews of 433
    Erik R.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Agile CRM is a Great First Step into the CRM World

    Reviewed on 17/04/2018

    Pros

    I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

    Cons

    There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

    Guillermo G.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    All I need to work in one place

    Reviewed on 19/07/2019

    The biggest benefit that this software has given me has been to optimize everything that has to do...

    The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

    Pros

    I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch.
    Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way.
    I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more.
    I was able to import all the contacts in a very simple way and clean my list in a short time.
    Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

    Cons

    I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

    Zandrich M.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Agile - More than just CRM

    Reviewed on 17/05/2022

    With an enormous set of automated tools and processes, using Agile has become absolutely essential...

    With an enormous set of automated tools and processes, using Agile has become absolutely essential to our operation. Potential sales are monitored along with KPIs and success rates. Another aspect I personally appreciate is that dashboards are modular/extendible, allowing me a complete overview of everything that matters to my work at a glance.

    Pros

    Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile.

    Cons

    Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to use.

    Alternatives Considered

    Neon CRM

    Reasons for Switching to Agile CRM

    Agile CRM was somewhat cheaper at the lower price point for SMBs, and offered greater functionality.
    Jasmine D.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Do not use Agile if you want a service that you can trust

    Reviewed on 7/06/2022

    My overall experience with them was awful. They refused to give me any compensation for all the...

    My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails.

    Pros

    when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling.

    Cons

    I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled.
    They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them.
    Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month.

    you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data.

    Jennifer P.
    Overall rating
    • Industry: Executive Office
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to Use, Configure, and Implement

    Reviewed on 5/05/2022

    I have used and recommended Agile CRM for many years. It is very easy to use and configure and the...

    I have used and recommended Agile CRM for many years. It is very easy to use and configure and the cost is low compared to other CRM systems.

    Pros

    It is very user friendly. You can add custom fields and setup pipelines without the need of a developer.

    Cons

    Having to add DNS records to synch email makes it difficult to setup email with agile.

    Alternatives Considered

    Zoho CRM

    Reasons for Switching to Agile CRM

    The UI and functionality is just better than Zoho
    Showing 5 reviews of 433 Read all reviews

    Agile CRM FAQs

    Below are some frequently asked questions for Agile CRM.

    Agile CRM offers the following pricing plans:

    • Starting from: US$8.99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

    Agile CRM has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Agile CRM supports the following languages:

    English, French, Italian, Portuguese, Russian, Spanish

    Agile CRM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Agile CRM integrates with the following applications:

    Adobe Commerce, Braintree, ClickDesk, CreateForm, Drupal, Drupal Commerce, FreshBooks, FullContact, Gravity Forms, Help Scout, Joomla, JoomlaLMS, Leadpages, LinkedIn for Business, LiveHelpNow, Mailchimp Transactional Email, Meta for Business, Plivo, QuickBooks, QuickBooks Online Advanced, RingCentral Contact Center, SendGrid, SendGrid, Shopify, Stripe, Stripe Billing, Tidio, Twilio, Twitter, Unbounce, UserVoice, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk

    Agile CRM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Agile CRM.