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Here's our list of apps for Customer Engagement Software. Filters help you narrow down the results to find exactly what you’re looking for.
Tremendous is best service to turbo charge your customer engagement through the use of rewards and incentives. Incentivize desired customer behavior by instantly rewarding them with gift cards, prepaid Visa® cards, cash, and more.
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Lob Direct Mail is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Features include automatic triggers, activity dashboards, reports and analytics, invoicing, customizable templates, delivery tracking, and more.
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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.
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Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho.
Read more about Zoho CRM
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Read more about Sprinklr
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM.
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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!
Read more about Customer Thermometer
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.
Read more about Zoho Desk
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.
Read more about EngageBay
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand.
Read more about Tribe
Strengthen long-term relationships and fuel customer growth with LearnUpon LMS; one user-focused solution.
Give customers the tools they need from the get-go with guided onboarding and value-driven resources, and reduce support queries so your team can have more proactive conversations
Read more about LearnUpon
Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages
Read more about Landbot
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.
Read more about Kangaroo
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.
Read more about Medallia Experience Cloud
ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree.
Read more about ProfitWell
Touchpoint MX is an omni-channel marketing platform that helps B2C businesses engage customers with unique marketing campaigns. It offers tools and features for loyalty, auctions, promotions, surveys, mobile, web, and email.
Read more about Touchpoint MX
A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.
Read more about Gupshup
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.
Read more about Hootsuite
Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more.
Read more about Userlike
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more
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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.
Read more about Apptivo
Guusto makes it easy for HR leaders at companies with 200+ employees to build recognition programs and shape culture.
The #1 Highest Rated Recognition Platform on G2.
No minimums, markups, or hidden fees, and full credit back on unclaimed gift cards to deliver UNMATCHED VALUE!
START FOR FREE.
Read more about Guusto
Alchemer is the only solution that helps you transform into a truly customer-centric organization by making sure the voice of the customer is heard loud and clear across every decision you make. Hyper-personalized and actioned around the customer - from finding them to keeping them.
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Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own.
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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.
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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Read more about Qualtrics CustomerXM
Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient...
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Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence.
Read more about Vivantio
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