---
description: Learn how Bitrix24 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Bitrix24 Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Bitrix24](/software/90602/bitrix24)

# Bitrix24

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> Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.
> 
> Verdict: Rated **4.2/5** by 997 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Bitrix24

Centralizes CRM, task management, online meetings, and collaboration tools in a single workspace, streamlining business operations.&#10;Supports sales, marketing, and customer service with integrated automation, analytics, and omnichannel communication features.&#10;Enhances team productivity through project management options such as Kanban boards, Gantt charts, and real-time chat.&#10;Offers customizable website and online store creation with built-in marketing tools and CRM integration.&#10;Provides flat-fee pricing with no per-user charges, making it accessible for teams of various sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 997 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bitrix
- **Location**: Alexandria, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- AI Summarization
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimisation
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management

## Integrations (89 total)

- 3CX
- Albato
- Alegra
- Apache OpenOffice
- Asana
- Asterisk
- Authorize.Net Connector
- Base
- Box
- CallGear
- ChatArchitect
- ChatHub
- ClickSend
- Docusign
- Dropbox Business

... and 74 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)
- [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software)
- [Task Management Software](https://www.getapp.co.nz/directory/570/task-management/software)
- [Business Management Software](https://www.getapp.co.nz/directory/581/business-management/software)
- [Employee Scheduling Software](https://www.getapp.co.nz/directory/583/employee-scheduling/software)

## Alternatives

1. [monday.com AI Work Platform](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (6072 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18790 reviews)
3. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5834 reviews)
4. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1463 reviews)
5. [Asana](https://www.getapp.co.nz/software/90584/asana) — 4.5/5 (13604 reviews)

## Reviews

### "Great task management platform. Great freemium version\!" — 5.0/5

> **Paulo** | *2 April 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: For task management it's FREE, it's easy to set up, it's easy to use.
> 
> **Cons**: There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.
> 
> Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money\!

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### "best app to use" — 5.0/5

> **Verified Reviewer** | *7 April 2026* | Building Materials | Recommendation rating: 10.0/10
> 
> Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks.&#10;Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour.&#10;I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed.&#10;An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart.&#10;We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications.

-----

### "Good for a small business that does not use a ton of app integration" — 3.0/5

> **Zaina** | *2 January 2026* | Real Estate | Recommendation rating: 5.0/10
> 
> **Pros**: Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date.
> 
> **Cons**: The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support.
> 
> The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users.

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### "Bitrix24v is a Must Have Tool" — 5.0/5

> **Angou** | *19 March 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Bitrix24 has an intuitive interface that allows users to customize with ease to match their desired features. It also very user friendly so new users do not struggle to navigate.&#10;Bitrix24 customer service team is highly responsive which is very influential especially during deployment as well when we issue any queries.
> 
> **Cons**: I do not have any dislikes on this Bitrix24. It has been an exceptionally great  tool for us, it has been awesome.
> 
> My overall experience with Bitrix24 has been awesome. It has seamless features that scheduling easy and efficient. It ease of use is also a plus for us. I highly recommend this tool.

-----

### "A Solid All-in-One Tool With Room to Improve" — 4.0/5

> **Verified Reviewer** | *28 August 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about Bitrix24 is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time.
> 
> **Cons**: The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky.
> 
> My overall experience with Bitrix24 has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat.

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