Bitrix24

4.2 (937)
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100% free CRM, collaboration, and communication tool suite

About Bitrix24

Bitrix24 is a free collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow.

Bitrix24 aims to provide a practical solution for managing a company online. Clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.

Over 15 million companies rely on Bitrix24 in 186 countries.

Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.

This progressive platform unites robust modules performing the full range of intranet services:
— workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations;
— company services such as visual structure, absence chart, task and work time reporting, employee directory;
— time management tools with check-in/-out mechanism, daily planner, and regular work reports;
— time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync)
— document libraries with flexible permission systems, versioning, and WebDAV support
— social search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions;
— CRM with email integration and visual business process construction tools.

By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.


Key benefits of Bitrix24

Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface.
Bitrix24 lets you:
— store, search, share and discuss documents and other objects;
— coordinate schedules, tasks, and projects;
— manage external communications via CRM and extranet all with minimal navigation.


Images

Bitrix24 Software - Bitrix24 Kanban View
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Videocalls
Bitrix24 Software - Bitrix24 CRM Deals
Bitrix24 Software - Bitrix24 Drive
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Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban View
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Videocalls
Bitrix24 Software - Bitrix24 CRM Deals
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Workflows
Bitrix24 Software - Bitrix24 Company Structure

Not sure about Bitrix24? Compare with a popular alternative

Bitrix24

4.2 (937)
VS.
Highly reviewed

Starting Price

US$61.00
month
US$7.53
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

456
163

Integrations

48
38

Ease of Use

4.0 (937)
4.1 (15,063)

Value for Money

4.2 (937)
4.3 (15,063)

Customer Service

4.0 (937)
4.2 (15,063)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.2 /5
(937)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.0/5
Customer Support
4.0/5

Already have Bitrix24?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 937
Tichaona Redemptor
Tichaona Redemptor
Overall rating
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Digital business enterprise.

Reviewed on 9/02/2024

Exciting and mostly informative with all features

Exciting and mostly informative with all features

Pros

Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information.

Cons

too many templets that has been used by other users of the platform

Alternatives Considered

Upbase and Basecamp

Reasons for Choosing Bitrix24

Checking more project management tools that can assist business.

Switched From

Upbase and Basecamp

Reasons for Switching to Bitrix24

Automatically Growing Client Database: Whenever you receive an email, phone call, or message from a new contact, Bitrix24 can automatically add them to your CRM contact list. This ensures that your contact base keeps growing as you interact with clients

Response from Bitrix

Thank you for taking the time to leave a review. It's great to know you find the platform exciting and informative, and we're pleased that the automatic growth of your client database through our CRM has been beneficial for your business. Your decision to switch to Bitrix24 for more comprehensive project management tools is valued, and we're committed to supporting your business's success.

Tembi
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Bitrix24 provides a lot of features for your business

Reviewed on 11/04/2024

Pros

I liked the versatility of the features and having them all on one platform.

Cons

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Response from Bitrix

Thank you for your review and for highlighting the versatility of Bitrix24, Tembi. We're proud to offer a comprehensive platform that meets a wide range of business needs. We understand your concerns about user-friendliness and acknowledge that the technical nature of our features can be challenging. We're committed to improving our platform's usability and providing resources to help users navigate our system more easily. Your feedback is crucial in guiding these improvements, and we're grateful for the opportunity to serve your business needs better. Thank you for choosing Bitrix24 as your all-in-one solution.

Cheryl
Overall rating
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does the job

Reviewed on 1/09/2024

Used for couple of years it has good functionality but not for a beginner

Used for couple of years it has good functionality but not for a beginner

Pros

It had good features and did what it needed to do

Cons

Not the most user friendly interface found it complex at times

Response from Bitrix

Thank you for your feedback, Cheryl! We understand that the interface can be complex at times, especially for beginners, and we appreciate your input as we work to improve the user experience.

Mahe
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bitrix as a user

Reviewed on 24/10/2024

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat...

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that day , it good for tracking . it has mobile access as well .

Pros

I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting . and it is easy to use .

Cons

Limited time for free version of bitrix 24

Response from Bitrix

Thank you for sharing your valuable insights and experiences with Bitrix24, Mahe! We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations.

Mehmet
Overall rating
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the perfect

Reviewed on 18/03/2024

We are a team of 4 people, which is in different location and country. We chose Bitrix for its...

We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.

Pros

There are a maximum of options with an easy to use interface.

Cons

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Showing 5 reviews of 937 Read all reviews

Bitrix24 FAQs

Below are some frequently asked questions for Bitrix24.

Bitrix24 offers the following pricing plans:

  • Starting from: US$61.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

A 15-day free trial is available, and a free plan for starter business tools.

Bitrix24 has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Bitrix24 supports the following languages:

Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese

Bitrix24 supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Bitrix24 integrates with the following applications:

3CX, Apache OpenOffice, Asana, Asterisk, Azure Active Directory, Box, Braintree, Docusign, Dropbox Business, Dropbox Paper, Evernote Teams, FreshBooks, Gmail, Google Analytics 360, Google Calendar, Google Docs, Google Drive, Jira, Jotform, LibreOffice, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, MindMap, Miro, NEXIA, OneDrive, Operations Hub, PayPal, Pipedrive, Plivo, QuickBooks Online, QuickBooks Online Advanced, SendPulse, Stripe, SugarCRM, Time Doctor, Trello, UniSender, Wazzup, WhatsApp Business API, WordPress, Xero, Zadarma, Zapier, Zendesk Suite, authorize.net

Bitrix24 offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Bitrix24.