Starmind
About Starmind
Starmind is a workforce and knowledge management software that is designed to assist multiple business sectors, such as human resources, sales, research & development, customer support, project staffing, and IT operations. It helps organizations manage content, share knowledge resources, handle networking, search specific information, and more from within a unified platform.
Starmind allows team members to post anonymous questions under specific categories and tags to automatically notify co-workers with the most relevant knowledge and skill-sets. It lets supervisors create team or department-specific knowledge spaces with multiple categories, assigned experts, subscription functionality, collaboration tools, and more. It also offers built-in search functionality, which allows employees to find relevant content, questions, topics, knowledge experts, and other information.
Starmind enables businesses to integrate the system with several third-party solutions, such as Microsoft Office 365, GSuite, Slack, and Microsoft Teams. It also lets administrators create content verification teams to ensure knowledge accuracy and quality.
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43 Reviews
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- Industry: Insurance
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 10.0 /10
Everything it needs to be
Reviewed on 12/05/2020
I really enjoy it and it feels like I'm helping my coworkers out by answering questions.
I really enjoy it and it feels like I'm helping my coworkers out by answering questions.
Pros
The ranking is great incentive and the tree showing expertise is great too.
Cons
I don't like how many notifications are just for questions that may interest me. I think notifications should only be for interactions.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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- Likelihood to recommend 10.0 /10
Excellent software - Does the best in every possible way
Reviewed on 3/02/2022
Pros
Pros -
Easy going UI
Excellent UX and options
Notifications are amazing and the layout is neat
Cons
Not Applicable as i do not see any cons as of now
- Industry: Logistics & Supply Chain
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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- Likelihood to recommend 7.0 /10
Starmind is a great tool for sharing internal knowledge, especially for multinational firms
Reviewed on 22/02/2022
Pros
- the product is very easy to use
- employees have full access to the knowledge of their colleagues who are located often far away from them
- great sytem to share knowledge
Cons
- The content is not well organized. There are sub categories, but the system does not automatically tell you whether your questions had already been answered in the past or not. That's critical to me.
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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- Likelihood to recommend 10.0 /10
Sr. CRA
Reviewed on 3/02/2022
Easy to find answer to my questions.
Easy to find answer to my questions.
Pros
Easy to use. Nice to see anonymous questions and answer to find solution.
Cons
People has to be encouraged to use Grapevine actively. Otherwise, the topics could not refresh as expected.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 10.0 /10
Ask the Brain
Reviewed on 12/05/2020
good experience, I use it frequently and found good advices
good experience, I use it frequently and found good advices
Pros
the concept behind is great. Enables networking and knowledge sharing
Cons
Performance is matter to discuss improvements. The "my questions" button is missing to show all my questions
Response from Starmind AG
Hi Marko, thank you very much for your positive feedback. On top of the question stream, you can actually find a filter function which allows you to only show your own questions. Hope, that helps. Best, Christoph
Starmind FAQs
Below are some frequently asked questions for Starmind.Q. What type of pricing plans does Starmind offer?
Starmind offers the following pricing plans:
- Free Trial: Available
Q. Who are the typical users of Starmind?
Starmind has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Starmind support?
Starmind supports the following languages:
Chinese, English, French, German, Italian, Spanish
Q. Does Starmind support mobile devices?
Starmind supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Starmind integrate with?
Starmind integrates with the following applications:
Microsoft Outlook, Microsoft Teams
Q. What level of support does Starmind offer?
Starmind offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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