Enhatch
About Enhatch
Enhatch is a cloud-based Patient-Driven Technology solution designed for medical device & equipment companies, with tools for managing inventory, orders, training, analytics, and more.
Enhatch’s centralized content repository allows users to manage marketing collateral, with support for a range of file formats, 3D models, and fully-branded content. Potential customers can be presented with personalized content at sales meetings, based on their needs, which can be organized however users want. Content bookmarking allows users to mark content to share with clients or surgeons, and entire collections of branded content can be shared, rather than just individual files. Marketing analytics give users insight into which content is being used, where it is being used, and how effective it is. Users can also record and track details of all appointments and meetings in the calendar, including past and future events, to ensure that all customer commitments are maintained.
Enhatch offers an inventory and logistics platform to help users manage scheduling, ordering, fulfillment, replenishment, and product mobility optimization. Sales reps can record all parts used in surgery through their mobile device, whether or not there is an internet connection available, and automatically generate sales orders for products used. All users can track inventory location, responsible parties, transfers, expiring products, items in dispute, and other information in real time through the web interface. Surgical sets can be received, inspected, and replenished, with FDA-compliant documentation for all set turns and changes, and automatic restocking of field inventory. Enhatch can also be integrated with enterprise resource planning (ERP) systems to automatically synchronize inventory and sales data.
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- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Novastep, Inc's Enhatch Review
Reviewed on 6/07/2021
Enhatch and it's ability to communicate with our other system has made crucial tasks much less...
Enhatch and it's ability to communicate with our other system has made crucial tasks much less frustrating than they were in the past. The features mentioned above are the only ones that are more difficult with Enhatch. Everyone working at Enhatch is friendly, smart, and helpful.
Pros
The interface is user-friendly and intuitive, especially compared to the ERP systems I have used in this industry.
Cons
I would like a feature that can be used to streamline Cycle Counting. As of now, we have to use two functions: Receive New Stock for plusses, and Transfer Stock (to Vendor) for minuses.
I also would like Receive New Stock to bridge with our other system, but I know that is a decision that we would have to make.
Response from Enhatch
Thanks for your feedback! We're glad to hear Enhatch is continuing to work for you in simplifying communications with your ERP system. We're confident that when you're ready to take that next step of bridging inventory receipts we can handle that as well.
Also, great feedback about cycle counts. This is a request we have had from many clients and we have listened! We have a simplified audit tool in our product roadmap to begin work later on this year. We'll reach out to you with more information as that project approaches.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Enhatch user review
Reviewed on 6/07/2021
Overall has been very good
Overall has been very good
Pros
Easy to load pricing and make changes. Customer service is very good.
Cons
Can't load new product in bulk. Has been very bothersome.
Response from Enhatch
Thanks for your feedback! We're happy to hear Enhatch is working so well for your business.
We are excited to announce that a Product Catalog upload tool will soon be joining our growing list of onboarding and client self-management tools. Much like the pricing and BOM management tools, the catalog uploader will let you make mass additions and edits to your catalog. This feature will be a huge help to distributors such as yourself, who have a larger catalog of items. The catalog uploader is slated to be completed during our next major development sprint and has already undergone design review and approval with our Product Owner team. We look forward to bringing you this much needed update very soon.
Enhatch FAQs
Below are some frequently asked questions for Enhatch.Q. What type of pricing plans does Enhatch offer?
Enhatch offers the following pricing plans:
- Free Trial: Not Available
Contact Enhatch for full pricing information.
Q. Who are the typical users of Enhatch?
Enhatch has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Enhatch support?
Enhatch supports the following languages:
English
Q. Does Enhatch support mobile devices?
Enhatch supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Enhatch integrate with?
Enhatch integrates with the following applications:
QuickBooks Online Advanced, Salesforce Sales Cloud
Q. What level of support does Enhatch offer?
Enhatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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