Zephyr Enterprise
About Zephyr Enterprise
Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Dedicated to helping organizations spend less time testing and more time building, Zephyr launched the first testing solution natively inside Jira nearly a decade ago. Today, companies and teams of all sizes rely on Zephyr’s end-to-end solutions, unmatched scalability and support to move from ideas to impact with increasing velocity and ease. Zephyr is headquartered in San Jose, Calif., with regional offices in Philadelphia, Europe and India.
Key benefits of Zephyr Enterprise
* Stand Alone: Zephyr can handle the workload of even the most demanding enterprises, with proven scalability to support 10,000 concurrent users
* Multi Jira Instance: Our Jira integrations provides real-time quality insights, project status, and defect tracking across multiple Jira systems
* Multi Project: Unearth the true status of your quality initiatives and keep teams in sync with real-time dashboards, flexible reporting tools, and test management that scales cross- project.
* Dashboards: Easily create visual boards to keep all of your teams on the same page.
* Vortex: Increase your teams test automation adoption with 1-click integration.
* Flexible licensing and pricing options
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17 Reviews
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- Industry: Industrial Automation
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Fantastic Test Management Add-In for JIRA
Reviewed on 13/07/2022
This is one of the best tools that I have worked on to date for the tasks of test management. The...
This is one of the best tools that I have worked on to date for the tasks of test management. The tool directly helps me provide most the reports and artifacts that I need for my day-to-day work.
Pros
I love the ability to generate Reports and manage tests with ease. The rest APIs also allow to update of results of automation scripts to the JIRA and auto-generate dashboards, and status in JIRA.
The ability to add custom fields for test objects is a big customizability power.
Cons
The rest APIs can be made more simple to use.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 7.0 /10
Great design prototyping tool
Reviewed on 18/10/2025
Pros
It is a great tool for prototyping the design features and functionality. Which helps collaboration with test management
Cons
Need of enhanced capability of adopting AI capabilities for Ui design. In creating better design frames
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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- Likelihood to recommend 6.0 /10
Painful benefits
Reviewed on 26/06/2024
If you must use a tool built into Jira that offers test cycles aligned with Jira versions and you...
If you must use a tool built into Jira that offers test cycles aligned with Jira versions and you can find a less painful way to create steps than to manually type them in, then it may work well for you.
Pros
With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles.
Cons
I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps.
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Zephyr really helped us work in a scaled agile way as well as integrating our automation...
Reviewed on 2/07/2018
Where did we expect Zephyr to do well
- JIRA Integration Scaled Enterprise Agile
- Automation...
Where did we expect Zephyr to do well
- JIRA Integration Scaled Enterprise Agile
- Automation execution
- Global metrics
- Tablet and mobile test execution and real time metrics
What did leadership get
- On the go metrics at group level and product level
- Integration with Confluence for JIRA and Zephyr metrics
- Reduced cost as man hours are reduced, because all QA activities can be done via one tool
- 100% integration into all products
Pros
It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view.
Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability.
All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity.
We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc
Cons
There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle
Response from SmartBear
hello,
Thank you for your review of Zephyr. It seems you are quite satisfied with the tool.
We would like to connect with you to hear more about your usage of the tool and all of the great things your team is doing.
Please contact [email protected] so we can learn more.
Thanks again
- Industry: Defense & Space
- Used Daily for 2+ years
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- Likelihood to recommend 9.0 /10
Test Management System of Choice for our DevOps Journey!
Reviewed on 14/06/2018
The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing...
The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested.
Pros
Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map.
Cons
The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need.
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Zephyr Enterprise FAQs
Below are some frequently asked questions for Zephyr Enterprise.Q. What type of pricing plans does Zephyr Enterprise offer?
Zephyr Enterprise offers the following pricing plans:
- Free Trial: Not Available
Please contact SmartBear directly for pricing details.
Q. Who are the typical users of Zephyr Enterprise?
Zephyr Enterprise has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Zephyr Enterprise support?
Zephyr Enterprise supports the following languages:
English
Q. Does Zephyr Enterprise support mobile devices?
Zephyr Enterprise supports the following devices:
Q. What other apps does Zephyr Enterprise integrate with?
Zephyr Enterprise integrates with the following applications:
CucumberStudio, Selenium IDE, TestComplete, Tricentis Tosca
Q. What level of support does Zephyr Enterprise offer?
Zephyr Enterprise offers the following support options:
Email/Help Desk, FAQs/Forum
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Automation Testing Tools