--- description: Learn how BrowserStack can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BrowserStack Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/1003/bug-tracking/software) > [BrowserStack](/software/170655/browserstack) # BrowserStack Canonical: https://www.getapp.co.nz/software/170655/browserstack Page: 1 / 32\ Next: [Next page](https://www.getapp.co.nz/software/170655/browserstack?page=2) > BrowserStack is the leading test platform built for developers \& QAs to expand test coverage, scale \& optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. > > Verdict: Rated **4.6/5** by 774 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 774 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: BrowserStack - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: BrowserStack offers a free trial for new users, after which the software is available on monthly and annual subscriptions. An open-source version is also available. Pricing and functionality scales with the number of tests, users, or screenshots. Live: Starts at $29/month (billed annually) and $39/month (billed monthly) Automate Pro: Starts at $129/month (billed annually) and $169/month (billed monthly) Automate Mobile: Starts at $199/month (billed annually) and $249/month (billed monthly) Percy: A free version is available for visual testing on 5000 screenshots and unlimited users Percy Professional: Starts at $99/month (billed annually) and 129/month (billed monthly) for 25,000 screenshots/month App Live: Starts at $29/month (billed annually) and $39/month (billed monthly) App Automate: A free version includes 30 interactive testing minutes, 100 automated testing minutes daily, and 4 real mobile devices. Subscription starts at $159/month (billed annually) and $199/month (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, Denmark, Germany, India, Ireland, Israel, Mexico, Singapore, South Africa, US Virgin Islands, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - AI/Machine Learning - API - Access Controls/Permissions - Action-Word Testing - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Anomaly Detection - Approval Workflow - Archiving & Retention - Assessment Management - Asset Discovery - Audience Targeting - Audit Management - Audit Trail - Automated Testing ## Integrations (16 total) - Appium - Bitbucket - CircleCI - Cypress - Espresso - GitHub - Jenkins - Jira - Microsoft Visual Studio - Netlify - Slack - Travis CI - Trello - Tricentis qTest - WordPress ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Bug Tracking Software](https://www.getapp.co.nz/directory/1003/bug-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.getapp.co.nz/directory/1003/bug-tracking/software) - [Load Testing Software](https://www.getapp.co.nz/directory/1959/load-testing/software) - [User Testing Software](https://www.getapp.co.nz/directory/2075/user-testing/software) - [Test Management Tools](https://www.getapp.co.nz/directory/3879/test-management-tools/software) - [Automation Testing Tools](https://www.getapp.co.nz/directory/389/testing/software) ## Alternatives 1. [Lyssna](https://www.getapp.co.nz/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 2. [UserQ](https://www.getapp.co.nz/software/2066850/userq) — 4.6/5 (12 reviews) 3. [QA Wolf](https://www.getapp.co.nz/software/2047371/qa-wolf) — 5.0/5 (69 reviews) 4. [TestRail](https://www.getapp.co.nz/software/112767/testrail) — 4.3/5 (179 reviews) 5. [testomat.io](https://www.getapp.co.nz/software/2061099/testomatio) — 4.8/5 (22 reviews) ## Reviews ### "Easy online cross-device testing with developer tools" — 5.0/5 > **Ingo** | *2 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: BrowserStack allows me to test websites on a great variety of real mobile devices quickly and easily. I can also test password-protected and local host projects. Most devices even offer browser developer tools. When I had a question, technical customer support answered within a day. For me as a professional web developer, BrowserStack offers good value for money. > > **Cons**: Sometimes the local testing does not work with all devices. Sometimes I see too many announcements for new product features. > > I have been using BrowserStack's easy online cross-device testing for many years now and I can still recommend their service now. ----- ### "BrowserStack: The Good, The Annoying, and the Real." — 5.0/5 > **Verified Reviewer** | *1 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I liked most in BrowserStack is how it gives great value for money by letting me test on morethan hundreds of real devices without actually purchasing them, \& the customer support is very helpful whenever I get stuck. It is incredibly easy to use no complicated setup, just pick a device and start testing right away. I could do real testing on actual Cellphones and browsers, and the test management tools helped me keep everything organized so I never lost track of bugs. The automation saved our hours of repetitive work by running tests in the background, and the session management was a lifesaver because I could record, replay, and share sessions with my team to fix issues quickly without guessing. > > **Cons**: While BrowserStack does a lot of things well, a few areas could be better. The pricing, especially for higher plans or add-ons like parallel testing, can feel a bit expensive for small teams or individuals. Sometimes the connection speed would lag when using real devices, which made testing a little slower than I hoped. A few of the advanced features, like setting up automation with certain frameworks, were not as straightforward to configure and took extra time to figure out. Overall, it is a great tool, but those small inconveniences added up now and then. device active time is limited to only 90minutes.for few Samsung devices get struck in between. > > Honestly, using BrowserStack has been a mix of “wow, this is awesome” and a few “ugh, come on” moments. The good parts really stand out: it saved me from purchasing a bunch of real devices I don’t have space or money for, and I love that I can just hop onto a real iPhone or an old Android in seconds without any setup fuss. But there were days when the price tag made me wince, especially when we needed more parallel runs. I also had moments where the device would lag just enough to annoy me, and a couple of times I spent way too long trying to get a tricky automation config to work. I’d recommend it to someone who needs real device access without going broke, as long as they know there’s a small learning curve and they keep an eye on their budget. Overall, I’m glad we have it, it’s one of those tools that feels like a solid teammate, even if it’s not perfect. ----- ### "Easier to use simulators/emulators" — 1.0/5 > **Zach** | *23 March 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: It had a decent availability of Android and iOS mobile devices and OS versions, including new OS versions. That's about it. > > **Cons**: Issue resolution, support, lots of downtime and issues that would cause test failures - all resulting in really poor usage as an automated testing device provider > > It was a large part of my job just tracking failures on browserstack devices, hounding their support to fix things, and triaging flaky test failures that stemmed from excessively variable device states. It is not worth it to use this provider for automated testing for this reason alone. Use simulators and emulators. They are sufficient for catching 99.99% of issues. ----- ### "User-Friendly Platform, Yet Customer Support Needs Improvement" — 4.0/5 > **Arthi** | *24 March 2026* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: The UI of BrowserStack is clean, intuitive, and easy to navigate. Most of the frequently used features—like device selection, browser choices, and test session controls—are clearly visible and well‑organized. The overall usability is smooth, and switching back and forth between devices or test sessions feels seamless. The platform offers straightforward access to essential tools such as logs, screenshots, and videos, making debugging much faster. Overall, the interface supports a very user‑friendly testing experience with minimal learning curve. > > **Cons**: The response I received from \[sensitive content hidden\] came across as quite rude. It gave me the impression that BrowserStack may not be fully prepared to assist customers who have doubts or questions. If new customers are addressed in this manner, it raises concerns about the level of support provided to existing customers as well. > > Overall, my experience has been positive so far. I’m still getting familiar with the application, but the learning curve has been manageable. It would be beneficial to have more integrations with other tools and platforms, as this would further enhance usability and workflow efficiency. ----- ### "Reliable and Scalable Cross-Browser Testing Solution" — 5.0/5 > **Verified Reviewer** | *6 April 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: BrowserStack offers excellent value for money by providing access to a vast range of real devices and browsers without the need for maintaining in-house infrastructure. The platform is very easy to use, with a clean interface and quick setup that allows teams to start testing almost immediately. It stands out in testing capabilities, especially with its real-time testing that closely mimics actual user conditions, ensuring reliable results. Its test management and automation support are strong, seamlessly integrating with tools like Selenium, Cypress, and CI/CD pipelines, which makes scaling automation effortless. The browser and device support is extensive, covering multiple OS versions and real mobile devices on demand. Additionally, the customer support is responsive and knowledgeable, helping resolve issues efficiently, while the debugging tools such as logs, screenshots, and video recordings make troubleshooting much easier. > > **Cons**: BrowserStack can be relatively expensive, with occasional performance lag, and advanced features may have a slight learning curve. > > My overall experience with BrowserStack has been very positive, as it provides a reliable and efficient platform for cross-browser and real device testing. It significantly simplifies testing workflows with its ease of use and strong automation support, making it a valuable tool for both manual and automated testing despite minor performance and cost considerations. ----- Page: 1 / 32\ Next: [Next page](https://www.getapp.co.nz/software/170655/browserstack?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/170655/browserstack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data