---
description: Learn how BrowserStack can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: BrowserStack Reviews, Pricing & Ratings | GetApp NZ 2026
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Breadcrumb: [Home](/) > [Load Testing Software](/directory/1959/load-testing/software) > [BrowserStack](/software/170655/browserstack)

# BrowserStack

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> BrowserStack is a cloud-based testing platform giving dev and QA teams access to 3,500+ browsers, 35,000+ real devices, and automated.
> 
> Verdict: Rated **4.6/5** by 776 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of BrowserStack

\* Eliminates the cost and overhead of owning or maintaining an in-house device lab by providing fully vendor-managed infrastructure across 21 global data centers.&#10;\* Delivers instant access to the latest devices and OS versions on their global launch day, keeping test coverage current without manual procurement.&#10;\* Reduces total test execution time through parallel testing across hundreds of concurrent sessions, compressing feedback cycles for development teams.&#10;\* Supports testing of complex real-world workflows, including payments, OTP authentication, biometrics, geolocation, and accessibility scenarios, on real devices rather than emulators or simulators.&#10;\* Enables local and staging environment testing via a secure binary tunnel without exposing internal networks to the public internet.&#10;\* Centralizes test reporting, analytics, and observability across the organization through Test Observability, with build-level dashboards, flaky test detection, AI-powered failure categorization, and root cause analysis.&#10;\* Scales testing coverage across browsers, devices, and OS combinations without increasing infrastructure overhead or headcount.&#10;\* Supports enterprise security and compliance requirements with SOC2 Type II and GDPR certifications, role-based access control, and SSO.&#10;\* Integrates with existing CI/CD pipelines, Jira, Slack, and other developer tools, reducing configuration effort when adopting the platform.&#10;\* Provides AI-assisted self-healing test scripts that automatically adapt to UI and DOM changes, reducing test maintenance burden after application updates.&#10;\* Offers low-code and no-code automation authoring, extending automated testing capability to team members without deep scripting expertise.&#10;\* Consolidates manual testing, automated testing, visual regression, accessibility scanning, and test management in a single platform, reducing tool sprawl and context switching.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 776 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrowserStack
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: BrowserStack offers a free trial for new users, after which the software is available on monthly and annual subscriptions. An open-source version is also available. Pricing and functionality scales with the number of tests, users, or screenshots.&#10;&#10;Live: Starts at $29/month (billed annually) and $39/month (billed monthly)  &#10;Automate Pro: Starts at $129/month (billed annually) and $169/month (billed monthly)&#10;Automate Mobile: Starts at $199/month (billed annually) and $249/month (billed monthly)&#10;Percy: A free version is available for visual testing on 5000 screenshots and unlimited users &#10;Percy Professional: Starts at $99/month (billed annually) and 129/month (billed monthly) for 25,000 screenshots/month &#10;App Live: Starts at $29/month (billed annually) and $39/month (billed monthly)&#10;App Automate: A free version includes 30 interactive testing minutes, 100 automated testing minutes daily, and 4 real mobile devices. Subscription starts at $159/month (billed annually) and $199/month (billed monthly)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, Denmark, Germany, India, Ireland, Israel, Mexico, Singapore, South Africa, US Virgin Islands, United Arab Emirates, United Kingdom, United States

## Features

- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action-Word Testing
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Audience Targeting
- Audit Management
- Audit Trail
- Automated Testing

## Integrations (73 total)

- APS Payroll
- AWS Cloud9
- AWS Lambda
- Android Studio
- Appium
- Asana
- Atlas
- Azure DevOps Labs
- Azure DevOps Server
- Azure DevTest Labs
- Azure Pipelines
- Azure SQL Database
- Birdeye
- Birdseye
- BitBrowser

... and 58 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Load Testing Software](https://www.getapp.co.nz/directory/1959/load-testing/software)

## Related Categories

- [Load Testing Software](https://www.getapp.co.nz/directory/1959/load-testing/software)
- [Test Management Tools](https://www.getapp.co.nz/directory/3879/test-management-tools/software)
- [Automation Testing Tools](https://www.getapp.co.nz/directory/389/testing/software)
- [Generative AI Tools](https://www.getapp.co.nz/directory/3874/generative-ai/software)
- [User Testing Software](https://www.getapp.co.nz/directory/2075/user-testing/software)

## Alternatives

1. [Lyssna](https://www.getapp.co.nz/software/2041995/usabilityhub-1) — 4.6/5 (88 reviews)
2. [UserQ](https://www.getapp.co.nz/software/2066850/userq) — 4.3/5 (13 reviews)
3. [QA Wolf](https://www.getapp.co.nz/software/2047371/qa-wolf) — 5.0/5 (77 reviews)
4. [TestRail](https://www.getapp.co.nz/software/112767/testrail) — 4.3/5 (179 reviews)
5. [kapptivate](https://www.getapp.co.nz/software/2079455/kapptivate) — 4.5/5 (6 reviews)

## Reviews

### "Good tool for cross browser testing with real devices" — 4.0/5

> **Logesh** | *3 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The best part about BrowserStack is that you can access real devices and various browser versions without needing to maintain any physical setup. This makes it easier to test across different environments quickly. The UI is simple and easy to navigate. The live testing feature is useful for quick validations and debugging.
> 
> **Cons**: Sometimes the sessions feel slow or laggy, especially when switching between devices. The pricing can also be a bit high for smaller teams or individual users.
> 
> Overall, my experience with BrowserStack has been positive. As a QA engineer, I mainly use it for cross-browser and responsive testing. It saves a lot of time compared to setting up local environments or using actual devices. I have used it to test UI issues and browser compatibility across various platforms. While there is some room for improvement in its performance, it remains a reliable tool for my daily testing needs.

-----

### "Reliable and Easy-to-Use Testing Platform" — 5.0/5

> **Bhargavi** | *17 November 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: BrowserStack makes cross-browser and cross-device testing extremely easy. I can instantly test on real devices without needing to maintain any setup. The interface is very user-friendly, and the performance is fast and reliable. It also supports a wide variety of browsers and OS combinations, which helps a lot in QA.
> 
> **Cons**: Sometimes the session takes a few seconds to load, especially on mobile devices. A few older device configurations are slow or laggy. The pricing is also a bit high for small teams. Apart from that, everything works well.
> 
> Overall, my experience with BrowserStack has been very positive. It has helped save a lot of time in testing by giving instant access to real devices and browsers. The platform is stable, easy to use, and perfect for ensuring quality across multiple environments. It has become an essential tool in my workflow.

-----

### "Focus on Future Nitche" — 3.0/5

> **Acharaj** | *1 April 2026* | Information Services | Recommendation rating: 7.0/10
> 
> **Pros**: Its Test Bed capacities&#10;Its Evaluation Matrix Improvisation (which is not live yet)&#10;All in one solution
> 
> **Cons**: Self Healing Feature is still not up to the mark&#10;Prompt Design Engg \&amp; Self Feedback Looping- You should be focusing on this more. This is the backbone of AI generated tests.&#10;Less competitive as compare to their nitche players
> 
> Good, but i think product should be taking a deep review of the other good players in market like TestIM, Promptfoo.com for different features.&#10;From there they can get some references \&amp; get good features implemented.

-----

### "BrowserStack addressed our all-testing requirements well." — 5.0/5

> **Thiwanka** | *30 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Detailed Test Results Dashboard - For Automation Testing they provide very advanced dashboard, and it includes all test results, logs, screen recording videos and with many more details. This is well worth the money we paid.&#10; &#10;Sharable Public URL For All Test - We can get public URL for each test that we run on BrowserStack. So this test result management is very usefull and no need to manage results in another place. It is very useful for explaining issue to other teams. Their device farms have high security level and no risk at all.&#10;&#10;24x7 Support Team and Learning Material availability - They response our support tickets within few hours and also, they have technical support teams to solve our technical gaps.
> 
> **Cons**: Pricing for the Parelle tests might me high for startups or small groups. But they have very flexible sales team, and we can chat and get discounts for annual plans, and you can negotiate the price.
> 
> We choose BrowserStack as our device farm to run our Android and iOS mobile automation suites on pipelines. From the initial stage to now they gave unbelievable supports to make this goal success and when we are facing any issue their support teams assign ASAP and solve all issued that we faced.

-----

### "Great Tool for Mobile Automation Testing" — 5.0/5

> **Shubham** | *15 October 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I would say the ease of initial setup, Jenkins and Github Actions integrations and the ability to quickly debug different test logs in case of failures by looking at the videos for the test runs.
> 
> **Cons**: Once every few months, we do run into false failures due to a bad state on the device but generally it gets addressed quite quickly.
> 
> We use BrowserStack to do automated testing of our Android App in conjunction with Espresso and Android Instrumentation test framework. We have quite a complex app and a lot of automated tests around it that we run on every PR with a Jenkins integration. The overall setup has been quite helpful for us to catch any bugs on the Github PR itself and has helped greatly in increasing our app stability and stopped us from shipping critical bugs on a lot of occasions. The overall experience of setup and running BrowserStack has been quite easy for us.

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## Links

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| nl | <https://www.getapp.nl/software/170655/browserstack> |
| nl-BE | <https://www.getapp.be/software/170655/browserstack> |
| pt | <https://www.getapp.com.br/software/170655/browserstack> |
| pt-PT | <https://www.getapp.pt/software/170655/browserstack> |

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