Sedna
About Sedna
Sedna is a data-driven communication platform built to drive profitability in Maritime, by lightening the manual work of managing email and presenting data so teams can make better decisions.
Sedna provides businesses with a competitive edge by seamlessly connecting an organisation's ecosystem with their communication, leveraging data and messages to empower teams with vital context and faster ways to manage email.
See what Sedna can do for you at: www.sedna.com
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- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 8.0 /10
A great email management software
Reviewed on 26/01/2023
We used it for a good period as the main email tool and the whole team liked it.
We used it for a good period as the main email tool and the whole team liked it.
Pros
The search option works great. The spam filter has a formidable quality. The organization of the inbox is a fundamental key for us to use the tool.
Cons
The mobile part still needs to be improved. It could have more integration with other tools in the area as well
- Industry: Maritime
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
SEDNA solved our problems of e-mail management and staff producitivity
Reviewed on 10/11/2021
We improved the productivity and quality of our process by the elimination of the problems of...
We improved the productivity and quality of our process by the elimination of the problems of e-mails not answered due to the high quantity of received e-mails, the time saved on the process of archiving e-mails and the very good performance of the search engine
Pros
The search engine and the time saved in reading and archiving e-mails
Cons
There are only two things to improve: the sharing of comments with the sender of the e-mail and the cost of the licences
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 7.0 /10
G2 Ocean Review
Reviewed on 20/12/2021
SEDNA support is always quick to reply. However, usually they come back with a lot of questions...
SEDNA support is always quick to reply. However, usually they come back with a lot of questions rather than trying to reproduce first. This frustrates the users.
SEDNA development (of late) has been slow. We requested auto-tagging of Tradecode in the summer. It is now almost Christmas and we don't have a promised date for this. We had hoped for at least a workaround solution until this was in place.
Pros
-The searching is powerful and I like the fact that emails cannot be deleted.
-The ability to collaborate on a message internally using the activity panel, eliminating long email threads and capturing everything related to the message together in one conversation.
-The quick archiving.
-The auto-tagging feature (both for Job references and for categories, as requested)
- The "find related messages" feature
Cons
- messages are still duplicated when shared with internal teams (one out and one in). I understand this is planned to be fixed shortly
- it would be nice to be able to open messages in a full window
- users often work with many messages open at the same time (sometimes 30 messages are being worked on simultaneously). When this many tabs are open, it's crucial to be able to hover over a message and view the contents in order to toggle between them. The view of the tab contents is too small. In Outlook when one hovers over the message, the entire message is presented to the user. This is pretty crucial for some users in G2O for their daily work.
- the mobile app doesn't have good connection in some areas and cannot zoom in on messages
- no offline functionality
- Industry: Maritime
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 8.0 /10
SEDNA Review
Reviewed on 12/01/2022
Overall experience with SEDNA is fantastic. You can see those age old emails and can tag them to...
Overall experience with SEDNA is fantastic. You can see those age old emails and can tag them to users which are more responsible with the task.
Pros
Ease of looking for bunch of emails by various number of filters
Cons
I think SEDNA should need a Mobile App for Android as the browser thing is just difficult to do.
- Industry: Maritime
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 8.0 /10
Very good product and engagement
Reviewed on 4/11/2021
Our business deals with an enormous amount of external email. Keeping mail sorted and ensuring...
Our business deals with an enormous amount of external email. Keeping mail sorted and ensuring nothing was missed was eating up a lot of peoples time. Sedna has been much more efficient. Though onboarding was really challenging, the Sedna project team was very good and we met our go-live target rather painlessly. We went through at least 9 months of growing pains both technical (mentioned in "Cons") and with user buy-in. Since then the product has become very easy to support. The Sedna product team is very engaged and we see our feedback getting incorporated into their roadmap.
Pros
The incredibly fast, scalable, and flexible search function along with auto-tagging helps reduce the time spent managing large amounts of email. The product is integrates with our corporate MFA and is any device anywhere. Reliability, support, and customer engagement are all excellent.
Cons
The integration with our legacy email infrastructure and spam filtering created some challenges that were painful at times. This seems to be pretty much sorted out now.
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Sedna FAQs
Below are some frequently asked questions for Sedna.Q. What type of pricing plans does Sedna offer?
Sedna offers the following pricing plans:
- Starting from: £75.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Sedna?
Sedna has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Sedna support?
Sedna supports the following languages:
English
Q. Does Sedna support mobile devices?
Sedna supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sedna integrate with?
Sedna integrates with the following applications:
Clio, Google Drive, Job Manager, Microsoft Excel, MimeCast Email Security, OrbitMI, Pipedrive, Salesforce.org Nonprofit Cloud, Trello, imos iX
Q. What level of support does Sedna offer?
Sedna offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Team Communication Software