---
description: Learn how Slack can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Slack](/software/91563/slack)

# Slack

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> Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do
> 
> Verdict: Rated **4.7/5** by 24014 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:&#10;&#10; A 32% increase in productivity. &#10;&#10; A 48.6% reduction in internal email.&#10;&#10; A 25.1% reduction in meetings.&#10;&#10; And, 80.4% agree Slack has increased transparency on their team. &#10;&#10;These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24014 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Authentication
- Brainstorming
- CRM
- Calendar Management
- Call Conferencing
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management

## Integrations (189 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- Baremetrics
- Beanstalk

... and 174 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software)
- [Productivity Software](https://www.getapp.co.nz/directory/330/productivity/software)
- [Collaboration Software](https://www.getapp.co.nz/directory/335/web-collaboration/software)
- [File Sharing Software](https://www.getapp.co.nz/directory/422/file-sharing-api/software)
- [Sales Engagement Platforms](https://www.getapp.co.nz/directory/2791/sales-engagement-platform/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (10880 reviews)
2. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (4957 reviews)
3. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17428 reviews)
4. [Google Meet](https://www.getapp.co.nz/software/121823/google-hangouts) — 4.5/5 (12060 reviews)
5. [Asana](https://www.getapp.co.nz/software/90584/asana) — 4.5/5 (13534 reviews)

## Reviews

### "Slack: Communication for Teams That Don't Slack Off\!" — 5.0/5

> **Nicole** | *16 January 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Slack is very useful for group communication on professional projects. I especially like the threads feature, which allows you to keep conversations organized by topic.
> 
> **Cons**: I have no complaints about Slack. I believe it is a powerful tool for group communication, sharing files/photos, and critical updates.
> 
> Slack is a great platform for communication across teams looking to complete projects together. It provides easy file sharing, reactions, and thread-style organization to keep everything important at your fingertips. It is especially helpful for project managers and leadership roles.

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### "A fun way to communicate with your colleagues" — 4.0/5

> **Emma** | *26 January 2026* | Nonprofit Organisation Management | Recommendation rating: 7.0/10
> 
> **Pros**: Slack is a free communications product, and therefore does offer great value for money. It is easy to use and implement, with customizable options, including icons, text, emojis and gifs. You can set up different channels or direct messages with different permissions to manage access. You can set your status and use icons so other users can quickly see your whereabouts. It offers instant messaging making it a useful chat tool. You are able to store and share files on Slack, with a section dedicated to files. You can get notifications or chose to silent them depending on your preference. Slack is a fun and flexible way of communicating with your colleagues.
> 
> **Cons**: Slack does take up a fair amount of ram on my laptop, and when used in conjunction with other similar products it can become time consuming. Slack offers a huddle feature for calls but I do not like this as much as with other products, and it seems a little clunky. However some peers enjoy using this feature, making it seem less informal than a Teams call.
> 
> My overall experience with Slack is fairly positive, I use it mostly for informal communications and short work chats with colleagues. It is a fun way to communicate and is useful for setting up specific channels to share with teams.

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### "Slack review" — 3.0/5

> **ville** | *6 February 2026* | Business Supplies & Equipment | Recommendation rating: 7.0/10
> 
> **Pros**: Seamless Organization (Channels), Powerful Integrations, Intuitive User Interface (UI), Searchability, Threaded Conversations
> 
> **Cons**: The "Notification Fatigue" \&amp; Distraction, Pricing (The "Slack Tax"), Message History Limits (Free Version), Search Clutter
> 
> The "Efficiency" Perspective (Positive), The "Mixed" Perspective (Balanced), The "Simple \&amp; Direct" Perspective (Short)

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### "Outstanding collaboration that every organisation should use to increase engagement…" — 5.0/5

> **Raul** | *1 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The leading instant messaging platform globally that combines chat, file sharing, video calling as a collaboration tool with hundreds of APIs with other corporate platforms.&#10;&#10;A slick and easy to use platform that provides a huge value for money for the features it provides.
> 
> **Cons**: The customer support service can be very stringent. I have required assistance with a subject access request but only the primary owner of a workspace can approve that even though I am an administrator. I feel there should be a secondary or tertiary owner who has similar levels of access which could be an area of improvement for Slack.
> 
> An excellent collaboration platform that has increased internal staff communications and engagement and one that allows us to communication with our clients. Excellent for team IMs and quick video calls and one I would recommend any organisation to use.

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### "Slack corporate messenger" — 5.0/5

> **Verified Reviewer** | *2 February 2026* | Market Research | Recommendation rating: 9.0/10
> 
> **Pros**: I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting).&#10;It's easy to create groups in Slack (even with external users) - we use it to communicate with out external providers too.&#10;It's also possible to create polls in slack channels and templates for standardized messages. &#10;Now the AI tools have also been actively implemented in it. It generates recap of all messages received (especially long ones) - it helps reduce the time on reading some long less important messages.
> 
> **Cons**: Nothing in particular. No issues or bugs identified so far. &#10;Maybe it could have some GIFs available, even though it is for corporate use but we sometimes use them in my team.
> 
> Slack is great as a corporate messenger. It's simple and convenient to use. In general, it has all the necessary functionality for messaging and calls: good quality video and screen sharing in calls, groups creation and archiving, files exchange, etc. It's easy to sync it with other software to receive notifications (Gdrive, Hibob, Hubspot, etc.).

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/91563/slack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91563/slack> |
| de-AT | <https://www.getapp.at/software/91563/slack> |
| en | <https://www.getapp.com/collaboration-software/a/slack/> |
| en-AE | <https://www.getapp.ae/software/91563/slack> |
| en-AU | <https://www.getapp.com.au/software/91563/slack> |
| en-CA | <https://www.getapp.ca/software/91563/slack> |
| en-GB | <https://www.getapp.co.uk/software/91563/slack> |
| en-IE | <https://www.getapp.ie/software/91563/slack> |
| en-NZ | <https://www.getapp.co.nz/software/91563/slack> |
| en-SG | <https://www.getapp.sg/software/91563/slack> |
| en-ZA | <https://www.getapp.za.com/software/91563/slack> |
| es | <https://www.getapp.es/software/91563/slack> |
| es-CL | <https://www.getapp.cl/software/91563/slack> |
| es-CO | <https://www.getapp.com.co/software/91563/slack> |
| es-MX | <https://www.getapp.com.mx/software/91563/slack> |
| fr | <https://www.getapp.fr/software/91563/slack> |
| fr-BE | <https://fr.getapp.be/software/91563/slack> |
| fr-CA | <https://fr.getapp.ca/software/91563/slack> |
| nl | <https://www.getapp.nl/software/91563/slack> |
| nl-BE | <https://www.getapp.be/software/91563/slack> |
| pt | <https://www.getapp.com.br/software/91563/slack> |
| pt-PT | <https://www.getapp.pt/software/91563/slack> |

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