Wrike

Manage your projects from start to finish with Wrike

4.2 /5 (1581 reviews) Write a Review!

Wrike Overview

What is Wrike?

Wrike is a cloud based collaboration and project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks. The end-to-end solution takes projects from initial request to tracking work progress and reporting results.

With Wrike, project managers and team leads get an efficient tool to collect and organize project requirements, create project plans, and visualize schedules on the Gantt chart. As work progresses, project plans can be adjusted easily, and all involved teams will get notifications about work changes. The custom report builder helps users slice project data to present results to execs or teams.

With real-time work updates and personal dashboards, each team member will have a clear understanding of their work priorities. As tasks, files, and discussions are retrieved from email threads and unshared spreadsheets and brought to a central workspace, teams can spend more time doing the job instead of searching for work updates and information.

Wrike Overview

Pricing

Starting from
US$24.80/month

Pricing options

Free Trial
Free
Subscription
Value for money

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.

Professional: Free for up to 15 users.
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.


Wrike Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
Danish, English, French, German, Italian and 9 others, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Screenshots

Wrike screenshot: Interactive Gantt chart (Timeline)
Wrike screenshot: Interactive Gantt chart (Timeline) Wrike screenshot: Task view Wrike screenshot: Real time customized reports Wrike screenshot: Custom Workflows Wrike screenshot: Project dashboard Wrike screenshot: Native mobile apps for Iphone and Android Wrike screenshot: Wrike requests Wrike screenshot: Proofing and approvals of digital assets

Wrike Reviews

Wrike Reviews

Overall rating
4.2
/
5
Excellent
745

Very good
592

Average
164

Poor
50

Terrible
30

Value for Money
4
Features
4.2
Ease of Use
4
Customer Support
4.3
85% recommended this app
Gabriel L.

I've researched & tested every major player in the "project management" space and Wrike Leads...

Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.


Verified Reviewer

Looks amazing, hard to use in practice, with unresponsive community support

We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.


Joelle L.

Not My Favorite Product

We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.

A few things solidified my decision in discontinuing use of the software:

At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.

Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid


Megan M.

Great collaboration tool with a few quirks

Needed a way to reduce the number of emails for our team. We wanted to eliminate the need to think about the next step or the next reviewer, that is handled now with blueprints and workflows. It gives the designers more time to design and they spend less time managing getting feedback from other parties. There is a learning curve but it's still easier than trying to manage an entire department's projects in separate project plans or task lists.


Austin H.

Ideal for Small Businesses — Not for Large Enterprises

Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.


Gabriel L.
Industry: Internet
Company size: Self Employed

I've researched & tested every major player in the "project management" space and Wrike Leads All

Used Daily for 1+ year
Reviewed on 11/05/2020
Review Source: Capterra

Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.

Pros

I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.

Cons

I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: E-Learning
Company size: 2-10 Employees

Looks amazing, hard to use in practice, with unresponsive community support

Used Weekly for 1+ year
Reviewed on 6/02/2020
Review Source: Capterra

We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.

Pros

Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.

Cons

The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Joelle L.
Industry: Computer Software
Company size: 51-200 Employees

Not My Favorite Product

Used Daily for 6-12 months
Reviewed on 8/11/2019
Review Source: Capterra

We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.

A few things solidified my decision in discontinuing use of the software:

At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.

Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid

Pros

I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.

Cons

The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Megan M.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Great collaboration tool with a few quirks

Used Daily for 1-5 months
Reviewed on 19/03/2020
Review Source: Capterra

Needed a way to reduce the number of emails for our team. We wanted to eliminate the need to think about the next step or the next reviewer, that is handled now with blueprints and workflows. It gives the designers more time to design and they spend less time managing getting feedback from other parties. There is a learning curve but it's still easier than trying to manage an entire department's projects in separate project plans or task lists.

Pros

This software allow me, as the marketing manager, to distribute work to my team and track progress. The workflows are awesome - allowing you to program the flow for approvals. You can review and suggest changes to creative easily within the platform and our designers use the InDesign plugin. I can record everything the team does- big projects to little tasks. I can set up blueprints for recurring projects so there is less work to set up a new project. There is a desktop app that makes it easy to keep track of open requests. We were able to create a marketing intake form for other departments to use to order new marketing projects, business cards, emails, etc and the form automatically assigns the work to the responsible person on the team.

Cons

There is a learning curve to using the program - especially to figure out the best way to view to-do lists. We are finding that customized dashboard are much better but they could still use some development work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Austin H.
Industry: Marketing & Advertising
Company size: 10,001+ Employees

Ideal for Small Businesses — Not for Large Enterprises

Used Daily for 1+ year
Reviewed on 12/12/2019
Review Source: Capterra

Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.

Pros

Wrike has a modern UI that builds appeal to users.

The tool itself is simple and easy for most to understand.

Cons

Wrike doesn’t have a spellcheck tool built-in by default. There’s one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it’s not standard by now.

Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it’s delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification.

Wrike’s review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

User recommendation
8/10
Based on 1,581 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Wrike Pricing

Wrike Pricing

Starting from
US$24.80/month
Free Trial
Free
Subscription
Value for money

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.

Professional: Free for up to 15 users.
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features.

Professional: Free for up to 15 users.
Business: $24.80 per user/month billed annually
Enterprise: To receive accurate pricing, contact Wrike directly.

Value for Money
4/5
Based on 1,581 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Wrike Features

Wrike Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets
Features
4.2/5
Based on 1,581 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Wrike

Additional information for Wrike

Key features of Wrike

  • @mentions
  • API
  • Access control
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Andriod and iPhone app
  • Approval process control
  • Asset management
  • Automate recurring tasks & projects
  • Automatic backup
  • Branded workspace
  • Budget tracking
  • Built-in time-tracker
  • Built-in timer and reports
  • Calendar
  • Calendar integrations with Google and iCalendar
  • Calendar management
  • Collaboration tools
  • Collaborative workspace
  • Configurable workflow
  • Custom calendars for vacations, sick leave etc.
  • Customizable reporting
  • Dashboard creation
  • Data backups
  • Data encryption
  • Due date tracking
  • Email & calendar synchronization
  • Email-to-task syncing
  • File management
  • File sharing
  • File version control
  • Forms management
  • Personal dashboard
  • Planning tools
  • Prioritizing
  • Progress reports
  • Project reporting
  • Project time tracking
  • Project tracking
  • Project workflow
  • Real time reporting
  • Reporting & statistics
  • Resource management
  • Role-based permissions
  • Secure data storage
  • Shared workspace
  • Subtasks
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Task-related discussions
  • Template management
  • Third party integration
  • Time tracking by project
  • Timeline management
  • User access controls
  • User groups
  • Workflow management
  • Workload view & scheduling
  • assignment tracking
  • bug tracking

Benefits

Project and task management: Create, schedule, and delegate tasks, visualize your plans on the Gantt chart, track time and budgets spent on projects.

Team collaboration: Discuss tasks with your team, get real-time notifications on work updates, share files and edit them online, review and approve digital assets.

Real-time workspace: Streamline all requests, keep work files, tasks, and discussions organized, and manage your tasks on the go with free mobile apps.

Project and team reporting: Build custom, interactive reports by project, team, department, etc. and share it with execs or employees.

Advanced security: Role-based access control, SSO, 2FA, strong data center security and protection.

Customizations & integration: Custom workflows, fields, user groups, branding, 30+ integrations (including Salesforce, JIRA, etc.)

Team behind the app: Best-in-class 24/7 support team and professional product team releasing killer features every month

GetApp Analysis

GetApp Analysis

Business decisions happen at the speed of light, and most managers don’t have time to wait around for their project management software to keep up. Wrike is a real-time collaboration and project management solution that allows organizations to work more efficiently and transparently.

By connecting popular business apps and providing tools like workload management, document collaboration, time tracking, dynamic Gantt charts, and customizable reports, Wrike keeps professional teams on the same page with fast-moving projects. Users can prioritize assignments, offer personalized feedback, and monitor progress updates that appear in real-time activity streams.

Wrike can be tailored to anyone’s needs, from independents freelancers to multi-national corporations. The company has worked with users in many different departments and industries, but focuses primarily on co-located and distributed teams.

Example of a task list created with Wrike

What is Wrike?

Wrike is a management and collaboration solution that delivers real-time project insights to its users. Built with the goal of making day-to-day work easier and more transparent for professional teams, Wrike serves as a project hub where users are able to discuss tasks and ideas, manage schedules, and store files securely in the cloud.

Teams that use Wrike are able to organize all of their projects and related tasks in single, unified workspaces. Uploaded files are accessible to all team members at any time. Managers are encouraged to assign tasks to specific employees, adjust for scheduling changes using interactive Gantt charts, and host collaborative group discussions in real-time. This real-time element is an important part of Wrike. The solution aims to give its users up-to-the-minute updates based on the status of their projects. Live updates are distributed to users through group activity streams, while built-in analytics tools provide an instant visual of the progress of any project.

Dashboard view of Wrike

Wrike Main Features

See real-time updates in the group activity feed

Wrike provides its users with streaming activity feeds that look and function similarly to Facebook newsfeeds. Activity feeds are populated by the tasks that have been assigned to employees or created by them. Users can filter their feeds to remove extraneous tasks that involve unrelated departments, or they can comment on specific items within their feeds to share their points of view.

Real-time activity stream

To share your thoughts and ideas with colleagues, simply type those thoughts into the box atop your activity feed. Your comments will appear in the activity feed for every user at your organization. To make your comments even more impactful, you can attach files, as well.

Visualize plans with dynamic Gantt charts

Dynamic Gantt charts help users visualize plans and projects in real-time. Wrike automatically converts project schedules into interactive Gantt charts. As new milestones are added and tasks are rescheduled, users can adjust dependencies to ensure their timelines stay on track. Team notifications are automatically sent out whenever adjustments to a Gantt chart are made.

Dynamic Gantt chart

To review a timeline as a dynamic Gantt chart, click on the folder panel and the “Timeline” icon at the top of the page. When you look at your Gantt chart, you’ll notice that completed tasks show up in green, overdue tasks show up in red, and active tasks show up in blue. You can convert any task into a milestone on your Gantt chart by clicking the “Convert into milestone” link. This removes the start date and duration from the task.

Share important files with colleagues

Distributing files via email is a process that is wrought with complications and prone to error. Instead of relying on email, Wrike encourages users to upload files into the cloud. Files are connected to individual tasks, and they can be edited online without having to be downloaded first. This ensures that the most recent version of any file is always available for the group to see.

To attach a file to a task or folder, click the paperclip icon and tell Wrike where the file is coming from. Wrike lets you upload files from your computer, along with Google Drive, Dropbox, and Box. Once your file has been uploaded, you can work on it with colleagues using Wrike’s version control tools.

File sharing module

Track how long you’ve spent on a particular task

Without knowing how many hours a group has spent working on a particular task, it’s virtually impossible for managers to accurately bill their clients. Wrike provides users with time tracking tools that can be used to track the minutes and hours spent working on individual tasks. Users can also create reports based on the time spent working on groups of tasks.

To create a time report, click on a task and then start the timer. When you’ve completed the task or decided to take a break, pause the timer. Wrike allows you to add detailed explanations of what you were working on. These entries are then added to your time logs.

Time-tracking tools

Get an overview of your team’s existing workload

Using Wrike’s workload management feature, managers can create interactive charts to monitor their teams’ workloads and adjust schedules or allocations when necessary. Workload management tools help users handle resources that are in flux, and ultimately lead groups to work together more seamlessly.

To see your team’s workload, click on the project folder and the person icon at the top of the page. The interactive chart you see is your workload management schedule. The names of each team member will appear next to that person’s upcoming tasks. You can focus on specific times or days by adjusting the zoom level.

Workload management schedule

Wrike Integrations

Wrike can be integrated with any app through its API. The platform has several main integration categories in place, including Gmail, Apple Mail, Outlook, Dropbox, Box, Google Drive, Microsoft Outlook, Microsoft Project, Microsoft Excel, and the Google apps marketplace. Besides, integration with GitHub is coming soon.

In particular, Wrike’s Outlook and Apple Mail add-ins can be especially beneficial for users. Teams that use Outlook or Apple Mail for email can automatically turn their emails into tasks. Those tasks can then be edited via an interactive tab that appears within the email client.

Wrike Pricing

Wrike offers a SaaS pricing model, with a free version for teams of up to five users. For larger organizations, the company’s Professional plan starts at $49 per month for teams of up to fifteen users. Enterprise solutions are also available for organizations with thousands of users, with custom pricing based on individual needs.

Wrike Bottom Line

  • Real-time status updates for busy teams
  • Collaborate on documents using file sharing tools
  • Manage scheduling issues with dynamic Gantt charts
  • Prioritize assignments and tasks
  • Developed for organizations of all sizes

Wrike FAQs

Wrike FAQs

Below are some frequently asked questions for Wrike.

Q. What type of pricing plans does Wrike offer?

Wrike offers the following pricing plans:

Starting from: US$24.80/month

Pricing model: Free, Subscription

Free Trial: Available

FREE basic plan for teams up to 5 users: Unlimited projects & collaborators, key features. Professional: Free for up to 15 users. Business: $24.80 per user/month billed annually Enterprise: To receive accurate pricing, contact Wrike directly.

Q. What are the main features of Wrike?

Wrike offers the following features:

  • @mentions
  • API
  • Access control
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Andriod and iPhone app
  • Approval process control
  • Asset management
  • Automate recurring tasks & projects
  • Automatic backup
  • Branded workspace
  • Budget tracking
  • Built-in time-tracker
  • Built-in timer and reports
  • Calendar
  • Calendar integrations with Google and iCalendar
  • Calendar management
  • Collaboration tools
  • Collaborative workspace
  • Configurable workflow
  • Custom calendars for vacations, sick leave etc.
  • Customizable reporting
  • Dashboard creation
  • Data backups
  • Data encryption
  • Due date tracking
  • Email & calendar synchronization
  • Email-to-task syncing
  • File management
  • File sharing
  • File version control
  • Forms management
  • Personal dashboard
  • Planning tools
  • Prioritizing
  • Progress reports
  • Project reporting
  • Project time tracking
  • Project tracking
  • Project workflow
  • Real time reporting
  • Reporting & statistics
  • Resource management
  • Role-based permissions
  • Secure data storage
  • Shared workspace
  • Subtasks
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Task-related discussions
  • Template management
  • Third party integration
  • Time tracking by project
  • Timeline management
  • User access controls
  • User groups
  • Workflow management
  • Workload view & scheduling
  • assignment tracking
  • bug tracking

Q. Who are the typical users of Wrike?

Wrike has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Wrike support?

Wrike supports the following languages:

Danish, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Q. What type of pricing plans does Wrike offer?

Wrike has the following pricing plans:

Free, Subscription

Q. Does Wrike support mobile devices?

Wrike supports the following devices:

Android, iPhone, iPad

Q. What other apps does Wrike integrate with?

Wrike integrates with the following applications:

Azuqua, Bitium, Built.io Flow, Bynder, Cronforce, Dropbox Business, Hubstaff, Kissflow Digital Workplace, Workato, Zapier

Q. What level of support does Wrike offer?

Wrike offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials