JIRA Overview
What is JIRA?
With JIRA, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, JIRA has you covered. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done.
Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use JIRA to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. JIRA makes all of this easy, so your team can spend less time managing the work and more time building great software.
Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. JIRA has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.
Productive, powerful planning: Teams that need to be effective and efficient choose JIRA to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to JIRA – with the JIRA Agile add-on – you can even plan agile sprints!
Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.
Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With JIRA, you'll always know what's going on.
Collect, service, and report: With JIRA Service Desk, the JIRA platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.
Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. JIRA Agile adds agile project management to the power of JIRA.
JIRA Overview
Pricing
Pricing options
JIRA Software offers flexible pricing.
Small teams: Starts at $10/month for up to 10 users
Growing teams: $7 per user/month for 11-100 users
JIRA Features
Screenshots
JIRA Reviews
JIRA Reviews
If you tried it before and got confused, it's way easier now
We did an extensive search and ended up with JIRA for project management for my team and for our cross-department projects. We've been using it now with our marketing team for several months, and I had previously used it with product teams (developers), and the overall experience is that it provides the best PM experience for our team of all the options out there.
Sophisticated and efficient project management tool
Overall, Jira is a highly agile and effective for multi tasking and multi team project management. For large scale Agile Scrum, Kanban, and Hybrid Agile, Jira is the perfect fit for efficient project management. Training and good support can lead to better understnding for Jira users. A project can be managed efficiently using Jira.
Great Collaboration Tool For Teams
Great way to collaborate with team members and outside vendors on ticketing and projects, with a lot of integration opportunities. Would highly recommend to users not currently using JIRA.
Jira Atlassian software online is the best but could easily be so much better!
The most Advanced Managment Software
Overall this is the great software for Product-process management and for issue tracking.
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If you tried it before and got confused, it's way easier now
Pros
They've managed to provide easy to use projects, next-gen, that have most of the power but are SUPER easy to use. We love the new Kanban boards and the ability to turn off features and hide complexity wherever needed.
Cons
The next-gen projects are moving fast, but it feels like at this point you have to choose *either* power *or* ease of use. Classic projects (power) or next-gen (easy) are competing, so I'm hoping they will be able to eventually provide all the power in the easy next-gen projects.
Sophisticated and efficient project management tool
Overall, Jira is a highly agile and effective for multi tasking and multi team project management. For large scale Agile Scrum, Kanban, and Hybrid Agile, Jira is the perfect fit for efficient project management. Training and good support can lead to better understnding for Jira users. A project can be managed efficiently using Jira.
Pros
Jira is an excellent project management tool. It is the best option for bug tracking and agile project management. Multiple teams can use Jira at the same time leading to a lot of integrations. Teams including product strategy, product design, and product development can collaborate together leading to improvement in project. Each team can track their individual milestones, deliverables, and tasks using the filter and search functionality. If you are using an Agile Scrum framework, your daily standup meetings are well supported by using custom views. You can create your own custom views to discuss only the relevant issues of the tasks. This feature is time saving and efficient for a daily ten minutes standup. The other new features that make Jira a must buy are due dates notification, assignment allocation, labels, assigning priority levels to tasks, and developing epic links which displays the user story and the project progress. For Kanban framework users, Jira provides Kanban boards where you can turn on and off features that you want to display or hide from other members. Jira provides high flexibility with features that maintain the tasks and deliverable backlogs and these features are applicable to different frameworks. Sprint planning, releasing sprint, and organizing history is very organized in Jira. It can be used for any type of project management. Customer support is available for Jira, which is very helpful.
Cons
Jira has deficiencies on micro level. For a particular task, if you are maintaining the workflow, it is hard to customize the columns. Jira always displays all columns on a single view, more like a static view without scrolling. This leads to columns being smaller in width with smaller font size text, which sometimes become hard to read. Unavailability of scrolling leads to column being fit in a single screen browser. Pricing is also an issue. Jira is expensive and fits very well in the budget of big enterprises, but many for small sized firms it is a hard pass. Also, limited user excess to Jira makes it challenging to most small size companies. There is a trade off between ease of use and efficiencies. User has to have good knowledge of Jira navigation and customization before he can make the project management efficient. Customer support is helpful, but comes at an added price. Overall, customization, ease of use, and price are the biggest drawback for Jira right now.
Great Collaboration Tool For Teams
Great way to collaborate with team members and outside vendors on ticketing and projects, with a lot of integration opportunities. Would highly recommend to users not currently using JIRA.
Pros
It is a feature packed program that helps teams collaborate using a ticketing system. Much easier way to work with team members to fix issues, deploy updates and collaborate. Using this system between employees, departments, consultants and others we have been able to streamline collaboration on projects. It also has a lot of integration, including with Slack, to expedite notifications.
Cons
There is definitely a learning curve with this project and it can be a little hard to get the hang of, but once you do, the UI of the program will make sense.
Jira Atlassian software online is the best but could easily be so much better!
Pros
I like how I can organize my team, so we're rowing in the right direction when it comes to software development. With Jira, it is easy to check the board for what the team is currently doing, what is not started yet, and what needs to be pushed across the finish line. It is honestly the best software out there for what it does. Backlog grooming is done well using this software as well. I like being able to customize swim lanes.
Cons
If you want to do anything more than just customize how many swimlanes you have on your active jira board, it gets complex really quick with ticket statuses. I often times cannot do what I want to do without going into a million screens to figure it out. And even then, I end up not having enough permission to do what I want to customize what is displayed when you drag a ticket from one column to another, etc. Nightmare.
Also, PLEASE PLEASE PLEASE Jira, get with the program and follow standard linking convention. If I link to a web site that is NOT on the same domain, open it in a new tab or window. DO NOT open it in the same browser tab. This is just wrong. Local links (same domain) can open in the same tab, but foreign links should open in a new tab. Period. It drives me crazy when I click on a link in a comment and I get busy and then wonder where my backlog went! This happens way more than I'd like to admit.
Also, one more simple game-changing request that the software currently doesn't do: When I'm backlog grooming, I'd like to group select a bulk set of tasks and figure out how much time estimate in aggregate they all are. Nowhere can I do this easily unless I literally make a fake sprint and shove them all in it. PLEASE add a summation at the bottom of the screen for when multiple tasks are highlighted, like how spreadsheets sum selected cells automatically! I should NOT have to go to great lengths just to see what several task estimates/story points sum to.
The most Advanced Managment Software
Overall this is the great software for Product-process management and for issue tracking.
Pros
Firstly Jira is the most advanced task management software in my opinion. It has tons of valuable features for issue tracking, has interfaces like scrum, kanban and etc. It has simple mode for an starting projects and very advanced for more complex projects. One of the great things it is the editable everything e.x statuses which helps to my my team to do process more likly.
Cons
Using the Jira API it has little drawbacks for example complex documentation. It does not have major language libraries and sometimes the the API is not stabile.
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JIRA Pricing
JIRA Pricing
JIRA Software offers flexible pricing.
Small teams: Starts at $10/month for up to 10 users
Growing teams: $7 per user/month for 11-100 users
JIRA Software offers flexible pricing.
Small teams: Starts at $10/month for up to 10 users
Growing teams: $7 per user/month for 11-100 users
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JIRA Features
JIRA Features
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Categories
Categories
Videos and Tutorials
Videos and Tutorials
Additional information for JIRA
Additional information for JIRA
Key features of JIRA
- 1000's of Add-ons
- @mentions
- API
- API availability
- Action management
- Active directory integration
- Activity dashboard
- Activity tracking
- Agile development
- Agile reporting
- Assignment management
- Automatic notifications
- Burndown charts
- Burndown/burnup charts
- Categorizing
- Charting
- Code integration
- Collaboration tools
- Commenting
- Communication management
- Completion tracking
- Configurable workflow
- Cumulative flow diagrams
- Custom filters
- Custom reports
- Customizable scrum boards
- Customizable workflows
- Development tracking
- Dynamic workflow
- Estimating
- Filtered views
- Forecasting
- GitHub integration
- IT / software projects
- Issue management
- Issue tracking
- JIRA's query language (JQL)
- Kanban boards
- Mobile apps
- Monitoring
- OnDemand or hosted
- OpenSocial gadgets
- Planning tools
- Portfolio management
- Prioritizing
- Progress tracking
- Project time tracking
- Project workflow
- Projections
- Real time reporting
- Release management
- Reporting & statistics
- Roadmap planning
- Search functionality
- Service desk management
- Sprint planning
- Sprint reports
- Status reporting
- Team management
- Third party integration
- Traceability
- Velocity charts
- Version reports
- Visual timeline
Benefits
Scrum and Kanban improve project success and deliver value iteratively. JIRA and JIRA Agile scale Agile across your organization. JIRA also integrates with GitHub to link issues to commits.
Don't let your issue tracking software dictate your process. With JIRA's workflow engine you can easily build the process that fits your team.
Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.
Create a personalized view of JIRA. Share dashboards to track project status, create custom reports, and monitor team wallboards.
Use JIRA's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of JIRA and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.
Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.
Get more from JIRA with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
GetApp Analysis
GetApp Analysis
JIRA is a cross platform issue and bug tracking software with advanced project management capabilities and features. JIRA is suitable for any company size and is extremely valuable to all collaborating teams, stakeholders and project managers. JIRA helps your team share information and engage others seamlessly, display issues on agile boards with custom agile workflows, enforce kanban work in progress limits and check their efficiency planning and assign members with certain tasks, work together with colleagues using joint-editing tools and monitor the team’s progress and updates of each task.
Moreover, JIRA boasts a feature-rich service desk implementation that allows each department to collect customer requests instantly, and arrange them in priority queues that improve the productivity of the team and happiness of customers. Additionally, JIRA offers advanced source code integration along with a huge set of add-ons that can be conveniently found in Atlassian’s Marketplace.
What is JIRA?
JIRA brings a team’s resources and knowledge assets under the same collaborating platform. This makes the team more efficient and minimizes the employees’ efforts to complete simple every day tasks. Complex activities that require the participation of personnel from different departments is easier when everyone uses JIRA.
The agile project management features in JIRA offer a first-class opportunity for supervisors and managers to locate roadblocks that undermine the overall productivity of the team and take focused action and identify areas for improvement.
JIRA Main Features
Mobile Application
JIRA’s value and usability are greatly enhanced through its mobile platforms. Whether you are using Android or iOS JIRA remains accessible in a whole set of ways while you’re on the go.
Using the JIRA app, you can access issues and bugs that are reported, and display them using custom filters. All reports are accompanied by comments and attachments like screenshots to help users fully understand the issue. A bug or issue can be assigned to a developer right from the mobile device.
Service Desk
JIRA Service Desk offers a clean and intuitive on-line customer portal for the clients that need help. They can just find what they need through easy to understand interface that will guide them to online help or to the most appropriate person to resolve their request.
After the requests reach the service department, engineers take over assignments and start working on the tasks.
A queue system automatically categorizes and prioritizes requests according to custom settings. A number of queues are available out of the box, but more can be added by users at any time. Service license agreements (SLAs) and the automatically generated metrics will provide you with detailed real-time reports, helping you assess progress and efficiency of your team.
Agile
JIRA Agile is aimed to help software development teams collaborate better. Using agile planning processes, teams can deliver functioning software earlier and stay flexible when requirements change. JIRA supports agile through various practices such as kanban and scrum. Visibility is the one thing that collaborating teams usually miss from their workflow, and that is exactly what JIRA Agile comes to fulfill.
You may plan in detail and do estimations with unparalleled accuracy. All bugs, tasks, and actions can be drag-n-dropped for users to perform easy prioritization or change sprints. At the end of the sprint, JIRA creates extensive reports with graphs and rich information which highlight the work done and the unfinished tasks that should be moved to the backlog or the next sprint.
Code Integration
Teams can use JIRA to manage the reporting, fixing and reviewing of software bugs in an efficient and integrated way. Developers can take assignments from shared dashboards and agile boards inside of JIRA. From there, Stash git repositories and Bamboo can be used to connect commits and test results back to the issue. All this can be done without the need of ever leaving JIRA.
If you need more Git or Mercurial repositories, you can utilize the integration with Atlassian’s Bitbucket that will allow you to spend more time coding instead of dealing with issue and merging handling. The popular GitHub is also supported by JIRA and the connection can be done with the use of just the DVCS connector.
Atlassian Marketplace
Users of JIRA will find that Atlassian’s Marketplace is the place to be when looking for extended functionality, or just for opportunities that you may never have thought of. It includes a vast collection of over 400 add-ons. There are admin tools, chart drawing tools, dashboard gadgets, themes, and styles etc. Over 61% of them are free of charge.
Besides the add-ons, here you will also find the very valuable workflow templates. You may search among a vast collection to find something suited to your needs, or create your own tailored workflow and upload it to the Marketplace for everyone’s benefit.
JIRA Integrations
JIRA integrates well with a large number of related software to further expand the usability and utilization of the software in any usage scenario. Besides integrating with other Atlassian software tools like Confluence and Stash, developers have managed to achieve good integration with other software tools.
Some of the most notable examples include the popular revision control tool Github, the widely used Gliffy diagram editor, the Affinity Live and SalesForce CRMs, and the AtTask and Clarizen development tools.
JIRA Pricing
JIRA offers three solutions. The basic package can accommodate 10 users and costs $10 monthly. The second package includes JIRA agile which will help developers and costs $20 per month, and the third package which costs the same is intended for Service Desks so it has the respective add-on enabled. Teams may count more than 10000 members if the software is hosted in the company’s servers and this will cost 24000$, 28000$ and 42000$ for the three packages, or up to 2000 members if it is hosted in the Atlassian Cloud with the price in this case ranging from 1000$ to 1500$.
Although JIRA is commercial software, it can be used for free and without limitation from organizations that are non-profit, non-government, non-academic, non-commercial, non-political and secular. Open Source projects also meet the criteria to get a free user license for JIRA.
JIRA Bottom Line
- Easy project planning and management
- Real-time issue tracking
- Advanced code integration
- Scrum and Kanban boards
- Huge add-ons collection
JIRA FAQs
JIRA FAQs
Below are some frequently asked questions for JIRA.
Q. What type of pricing plans does JIRA offer?
JIRA offers the following pricing plans:
Starting from: US$10.00/month
Pricing model: Subscription
Free Trial: Available
JIRA Software offers flexible pricing. Small teams: Starts at $10/month for up to 10 users Growing teams: $7 per user/month for 11-100 users
Q. What are the main features of JIRA?
JIRA offers the following features:
- 1000's of Add-ons
- @mentions
- API
- API availability
- Action management
- Active directory integration
- Activity dashboard
- Activity tracking
- Agile development
- Agile reporting
- Assignment management
- Automatic notifications
- Burndown charts
- Burndown/burnup charts
- Categorizing
- Charting
- Code integration
- Collaboration tools
- Commenting
- Communication management
- Completion tracking
- Configurable workflow
- Cumulative flow diagrams
- Custom filters
- Custom reports
- Customizable scrum boards
- Customizable workflows
- Development tracking
- Dynamic workflow
- Estimating
- Filtered views
- Forecasting
- GitHub integration
- IT / software projects
- Issue management
- Issue tracking
- JIRA's query language (JQL)
- Kanban boards
- Mobile apps
- Monitoring
- OnDemand or hosted
- OpenSocial gadgets
- Planning tools
- Portfolio management
- Prioritizing
- Progress tracking
- Project time tracking
- Project workflow
- Projections
- Real time reporting
- Release management
- Reporting & statistics
- Roadmap planning
- Search functionality
- Service desk management
- Sprint planning
- Sprint reports
- Status reporting
- Team management
- Third party integration
- Traceability
- Velocity charts
- Version reports
- Visual timeline
Q. Who are the typical users of JIRA?
JIRA has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does JIRA support?
JIRA supports the following languages:
Chinese (Traditional), Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish
Q. What type of pricing plans does JIRA offer?
JIRA has the following pricing plans:
Subscription
Q. Does JIRA support mobile devices?
JIRA supports the following devices:
Android, iPhone, iPad
Q. What other apps does JIRA integrate with?
JIRA integrates with the following applications:
AppFusions, Get Satisfaction, LeanKit, Planview PPM Pro, SpiraTeam, Testuff, Usersnap, Workfront, Zendesk, time cockpit
Q. What level of support does JIRA offer?
JIRA offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
We did an extensive search and ended up with JIRA for project management for my team and for our cross-department projects. We've been using it now with our marketing team for several months, and I had previously used it with product teams (developers), and the overall experience is that it provides the best PM experience for our team of all the options out there.