Basecamp

Basecamp

Flexible project management & team communication tool

4.3/5 (11846 reviews)

Basecamp Overview

What is Basecamp?

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and team's manage their shared and personal projects and tasks. Basecamp's dashboard provides an overview of all your discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean you can choose which team mates and clients to collaborate with. The PM tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. You can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.

Basecamp Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.


Basecamp Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Danish, Dutch, English, Finnish, French and 7 others, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

Screenshots

Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projects
Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projects Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chains Basecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reports Basecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat tool Basecamp screenshot: Automatic check-in questions can be customized Basecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the team Basecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from Basecamp Basecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinned

Basecamp Reviews

Basecamp Reviews

Overall rating
4.3
/
5
Excellent
5728

Very good
4559

Average
1280

Poor
215

Terrible
64

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.3
87% recommended this app
Brandon S.

Not a Swiss Army Knife, But Offers Extreme Value

I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.


Ryan W.

Basecamp allows me to track my team's progress easily and efficiently

I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.


Regina M.

Adequate, better than nothing

Adequate, at best. Better than nothing. More work than it should be, after 5 years of use. I'm not sure this is the best product for as many users and as many projects as we have... maybe ok for a handful of users/customers and 5-10 projects at a time.


Clayton C.

Hands-down my favorite project management software

I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.


Stefanie M.

Basecamp Review

Overall, this is the most easy to understand and easy to navigate project CRM tool that I have used.


Brandon S.
Industry: Biotechnology
Company size: 501-1,000 Employees

Not a Swiss Army Knife, But Offers Extreme Value

Used Daily for 2+ years
Reviewed on 7/01/2020
Review Source: Capterra

I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.

Pros

Basecamp 3 offers an intuitive platform and interface for project and operational collaboration across a wide distributed team. It's easy to onboard new team members both inside and outside the organization. The flat-rate price is a steal compared to all of its competitors.

Cons

Basecamp does not try to be all things to all people, which is a blessing and a curse. There are dozens of other features offered by other platform that are not offered by Basecamp. So if those features are critical, you may have to turn to one of the API-driven integrations for a separate fee.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ryan W.
Industry: Marketing & Advertising
Company size: 501-1,000 Employees

Basecamp allows me to track my team's progress easily and efficiently

Used Daily for 2+ years
Reviewed on 11/04/2020
Review Source: Capterra

I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.

Pros

Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

Cons

My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Regina M.
Industry: Higher Education
Company size: 51-200 Employees

Adequate, better than nothing

Used Daily for 2+ years
Reviewed on 3/04/2020
Review Source: Capterra

Adequate, at best. Better than nothing. More work than it should be, after 5 years of use. I'm not sure this is the best product for as many users and as many projects as we have... maybe ok for a handful of users/customers and 5-10 projects at a time.

Pros

It's better than an excel spreadsheet. I consider it to be a 'starter' PMS. Sort of like a starter home, or first car (if you're parents aren't rich).

Cons

None of our users can use it properly no matter how many times I instruct them, send them cheat sheets, walk them through the process, justify my requirements for how to use it properly. There's too many places for users to put things, too many ways to make it confusing. Nobody seems to be able to find a thread to continue a conversation, and they just keep starting new messages for everything. If you have a lot of files to add to a project, it gets really confusing on which one is the right one - even if you explain that the newest one is top right. If there's too many messages or files - the oldest ones get buried and nobody can figure out how to find them. The archiving system is a nightmare - impossible to find and pull up projects, you can't search by project, you can only search by a file name, and you can't sort your search - it's just a long list, and you'd better hope you were super consistent in naming your files if you ever want to find something again. There's no analytics

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Clayton C.
Industry: Computer Software
Company size: 2-10 Employees

Hands-down my favorite project management software

Used Daily for 2+ years
Reviewed on 25/02/2020
Review Source: Capterra

I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.

Pros

Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons

There is a little bit of a learning curve with the single page interface but that is be design.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stefanie M.
Industry: Marketing & Advertising
Company size: 13-50 Employees

Basecamp Review

Used Daily for 2+ years
Reviewed on 2/04/2020
Review Source: Capterra

Overall, this is the most easy to understand and easy to navigate project CRM tool that I have used.

Pros

I think the system is very user-friendly. If someone was new to it, it wouldn't take much time for them to catch onto how to create and assign out tasks and task lists.

Cons

Using it as a daily task organizer only worked for select departments who had ALL tasks housed within the system. For departments that had additional tasks (client phone calls etc.) keeping up with daily tasks/keeping all teams up-to-date within the system was difficult.

You can only view one persons task list at a time to see what they have overdue, what is on deck for the day and what tasks are upcoming. If you have multiple team members on the project there is no easy way to see a quick overview of where everything stands aside from looking the actual project folder.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8/10
Based on 11,846 user ratings
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Basecamp Pricing

Basecamp Pricing

Starting from
US$99.00/month
Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Value for Money
4.2/5
Based on 11,846 user ratings
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Basecamp Features

Basecamp Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets
Features
4.2/5
Based on 11,846 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Basecamp

Additional information for Basecamp

Key features of Basecamp

  • @mentions
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Agenda view
  • Applause
  • Assignment management
  • Attach files, quotes & code samples
  • Automatic notifications
  • Chat
  • Chat functionality
  • Client projects
  • Commenting
  • Deadline Tracking
  • Document management
  • Document review
  • Document tracking
  • Drag & drop interface
  • Due date tracking
  • Email Invitations & Reminders
  • Emoji
  • Employee profile
  • Event organization
  • File & document sharing
  • File management
  • File storage
  • File upload
  • Group discussions
  • Group discussions
  • Group summary report
  • Message board
  • Permission management
  • Prioritizing
  • Productivity reporting
  • Project archiving
  • Project management
  • Project notes
  • Project templates
  • Project templates
  • Project time tracking
  • Real time data
  • Reporting
  • Role-based permissions
  • Scheduled Emails
  • Search Functionality
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Time / task reporting
  • Time tracking by project

Benefits

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.

  • Basecamp FAQs

    Basecamp FAQs

    Below are some frequently asked questions for Basecamp.

    Q. What type of pricing plans does Basecamp offer?

    Basecamp offers the following pricing plans:

    Starting from: US$99.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects. For non-profits and charities, a 10% discount is offered. For teachers and students, Basecamp is free.

    Q. What are the main features of Basecamp?

    Basecamp offers the following features:

    • @mentions
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Agenda view
    • Applause
    • Assignment management
    • Attach files, quotes & code samples
    • Automatic notifications
    • Chat
    • Chat functionality
    • Client projects
    • Commenting
    • Deadline Tracking
    • Document management
    • Document review
    • Document tracking
    • Drag & drop interface
    • Due date tracking
    • Email Invitations & Reminders
    • Emoji
    • Employee profile
    • Event organization
    • File & document sharing
    • File management
    • File storage
    • File upload
    • Group discussions
    • Group discussions
    • Group summary report
    • Message board
    • Permission management
    • Prioritizing
    • Productivity reporting
    • Project archiving
    • Project management
    • Project notes
    • Project templates
    • Project templates
    • Project time tracking
    • Real time data
    • Reporting
    • Role-based permissions
    • Scheduled Emails
    • Search Functionality
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Time / task reporting
    • Time tracking by project

    Q. Who are the typical users of Basecamp?

    Basecamp has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Basecamp support?

    Basecamp supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Basecamp offer?

    Basecamp has the following pricing plans:

    Free, Subscription

    Q. Does Basecamp support mobile devices?

    Basecamp supports the following devices:

    Android, iPhone

    Q. What other apps does Basecamp integrate with?

    Basecamp integrates with the following applications:

    Billomat, Blinksale, Easy Insight, FreeAgent, Image Relay, Kayako, SeamlessGov, SnapEngage, Testuff, Usersnap

    Q. What level of support does Basecamp offer?

    Basecamp offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials