Mavenlink

Project Management, Resource Planning, & PSA software

4.2 /5 (396 reviews) Write a Review!

Mavenlink Overview

What is Mavenlink?

Mavenlink is a software as a service (SaaS) project-delivery system that automates business best practices for creative and professional service providers. With one platform to manage the entire customer lifecycle from proposal to invoicing, users can improve business outcomes and successfully manage and scale people, projects, and profits.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs.

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services experts, for services experts: Mavenlink’s customers include consulting firms, marketing agencies, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Mavenlink Overview

Pricing

Starting from
US$19.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.


Mavenlink Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

File Management
Project Collaboration
Project Management
The Project Delivery Cloud
Interactive Gantt Charts
Testimonials
Cloud-based Project Management & Resource Planning
Utilization & Availability Reporting
Integrated Invoicing
Time Tracking & Timesheet Approvals
Mavenlink video Mavenlink video Mavenlink screenshot: File Management Mavenlink screenshot: Project Collaboration Mavenlink screenshot: Project Management Mavenlink screenshot: The Project Delivery Cloud Mavenlink screenshot: Interactive Gantt Charts Mavenlink screenshot: Testimonials Mavenlink screenshot: Cloud-based Project Management & Resource Planning Mavenlink screenshot: Utilization & Availability Reporting Mavenlink screenshot: Integrated Invoicing Mavenlink screenshot: Time Tracking & Timesheet Approvals

Mavenlink Reviews

Mavenlink Reviews

Overall rating
4.2
/
5
Excellent
185

Very good
150

Average
41

Poor
12

Terrible
8

Value for Money
4
Features
4.1
Ease of Use
4
Customer Support
4.2
85% recommended this app
Mike C.

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.


Andy H.

Getting better

Nice tool with powerful reporting that needs significant improvement on usability.


Brendan M.

Good system but some frustrating issues

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made


Gene C.

Mavenlink is a useful tool

Good


Alex U.

A good fit for our unique needs

Although it took a while to get everything configured just right, once in place, Mavenlink has allowed our team to be more efficient, better project managers, and client communicators.


Mike C.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Awesome platform that's only getting better

Used Daily for 1+ year
Reviewed on 31/10/2019
Review Source: Capterra

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data.

Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available.

In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed.

The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Andy H.
Industry: Information Technology & Services
Company size: 11-50 Employees

Getting better

Used Daily for 6-12 months
Reviewed on 22/09/2020
Review Source: Capterra

Nice tool with powerful reporting that needs significant improvement on usability.

Pros

Robust reporting, integration to NetSuite, hierarchical team management, Activity feed

Cons

Ease of use needs significant improvement. Needs user configurable workflows and fields. User roles and security have no flexibility. Interface and reporting designed by someone who never has to use the application to run their day.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Brendan M.
Industry: Management Consulting
Company size: 51-200 Employees

Good system but some frustrating issues

Used Daily for 1+ year
Reviewed on 22/09/2020
Review Source: Capterra

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues:

1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution

2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually

3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Gene C.
Industry: Civil Engineering
Company size: 11-50 Employees

Mavenlink is a useful tool

Used Daily for 1+ year
Reviewed on 22/09/2020
Review Source: Capterra

Good

Pros

Customization of task lists, project fields, etc.

Cons

Gantt Schedule (hard to display), Reporting (albeit powerful, application for creating reports is not user-friendly in the slightest)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Alex U.
Industry: Marketing & Advertising
Company size: 51-200 Employees

A good fit for our unique needs

Used Daily for 1+ year
Reviewed on 20/12/2019
Review Source: Capterra

Although it took a while to get everything configured just right, once in place, Mavenlink has allowed our team to be more efficient, better project managers, and client communicators.

Pros

Our company has some unique business practices that makes most out-of-the-box platforms difficult to use. Mavenlink is customizable without being overly difficult to set up. It also has a powerful reporting engine that allows us to slice and dice our data with custom reporting.

Cons

Getting support on reporting needs will cost money, and the in-house support staff at Mavenlink has limited know-how (or allowance) to help with this. Client (non-paying) users are unable to see project budget and time burned.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7.8/10
Based on 396 user ratings
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Mavenlink Pricing

Mavenlink Pricing

Starting from
US$19.00/month
Free Trial
Free
Subscription
Value for money

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

Value for Money
4/5
Based on 396 user ratings
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Mavenlink Features

Mavenlink Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4.1/5
Based on 396 user ratings
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Categories

Additional information for Mavenlink

Additional information for Mavenlink

Key features of Mavenlink

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Benefits

Project Management:
Plan projects with multi-level Work Breakdown Structures (WBS). Interactive Gantt charts track dependencies and also perform critical path analysis. After assigning teams, managers monitor status updates in real time. They can also compare actual performance against a baseline to identify roadblocks and keep things on track.

Project Accounting:
Track time and expenses against budgeted estimates to better understand your costs in real time. Easily approve timesheets and expense reports. Then invoice each client directly from Mavenlink or through an integration with your preferred general ledger or ERP solution.

Resource Planning:
Forecast resource needs with role-based resource planning and accurate real-time utilization rates. Allocate staff with with project and task-level resource scheduling, then see who’s available to optimize your team’s utilization.

Business Intelligence:
Answer the questions that determine business performance with interactive revenue, margin, utilization, and resource analytics. Build custom reports to automate time-consuming reporting calculations.

Team Collaboration:
Streamline your team’s project delivery with a convenient, cloud-based workspace. Team members log in from anywhere to efficiently plan projects, assign tasks, share files, and post messages. Link to your Google Drive files to eliminate email attachments and version-control issues.

Mavenlink FAQs

Mavenlink FAQs

Below are some frequently asked questions for Mavenlink.

Q. What type of pricing plans does Mavenlink offer?

Mavenlink offers the following pricing plans:

Starting from: US$19.00/month

Pricing model: Free, Subscription

Free Trial: Available

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today! Mavenlink Teams: Collaborative Task Management $19/month for five users, additional users $4/month (paid annually) Mavenlink Professional: Project Management with Financials $39/month per user (annual contract) Mavenlink Premier / Enterprise: Professional Services Automation To receive accurate pricing information, contact Mavenlink directly.

Q. What are the main features of Mavenlink?

Mavenlink offers the following features:

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Q. Who are the typical users of Mavenlink?

Mavenlink has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Mavenlink support?

Mavenlink supports the following languages:

English

Q. What type of pricing plans does Mavenlink offer?

Mavenlink has the following pricing plans:

Free, Subscription

Q. Does Mavenlink support mobile devices?

We do not have any information about what devices Mavenlink supports

Q. What other apps does Mavenlink integrate with?

Mavenlink integrates with the following applications:

APIANT, Azuqua, Bitium, Cyfe, Hubstaff, QuickBooks Online, QuickBooks Online Advanced, Time Doctor, VisitorTrack, Zoho Flow

Q. What level of support does Mavenlink offer?

Mavenlink offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials, Phone Support