GeoOp

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks.

1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence

2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed.

3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered.

4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.

- these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company.

It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them.

Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.

get products and great people to deal with, prices is fair and reasonable and it was easy to roll out across our franchisees

I must say I'm quite disappointed with my experience using GeoOP software. After encountering various issues and challenges, I felt it necessary to share my feedback with others who might be considering this platform.**User Interface:**First and foremost, the user interface of GeoOP software leaves much to be desired. It's far from user-friendly and navigating through it has often been a frustrating experience. The interface feels clunky and noticeably slow, which has significantly hindered my workflow. In an age where software should enhance productivity, GeoOP seems to do the opposite.**Pricing:**My disappointment didn't stop there. As someone with consistent recruitment needs, managing over 30 jobs per month, I was drawn to GeoOP primarily due to its Xero integration feature. However, the pricing was a hard pill to swallow. After comparing GeoOP's pricing to my current software provider, I was shocked to discover that GeoOP is approximately 50% more expensive. This increase in cost was hard to justify, even with the allure of Xero integration.While I understand the value of the Xero integration, I was willing to explore other options to bridge this gap. In fact, I was ready to invest a bit more in Zapier to ensure a seamless connection between my current software and Xero.Furthermore, it's worth mentioning that I had an unfortunate experience with GeoOP's billing. I was charged for the service just a day ago

We save so much time now compared to about 12 months ago when we were trying to manage in spreadsheet and google calendar.

We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.