Intervals

Time tracking, task management, & project management.

4.5 /5 (63 reviews) Write a Review!

Intervals Overview

What is Intervals?

Struggling with managing and tracking time? Drowning in a sea of piling tasks? Stressed about project deadlines?

Introducing Intervals - an online project management application that allows you to simultaneously track time and effectively manage your tasks. This is all done through one collaborative platform and enabled by in-depth reporting.

Intervals is designed for small business owners and freelancers across a number of industries. It is ideal for those who need to bill projects based on an hourly rate. Even if you don't bill per hour, Intervals still provides detailed insight into where your time, and ultimately money, is going. This allows you to prioritize tasks and streamline your time and project management.

It is a fully hosted online service, with no software to install, meaning you can be up and running in minutes. Intervals not only offers solutions for tracking time, but also for project management, task management, reporting, document storage, personalization and invoicing.

Some of intervals time tracking, task management and project management key features include automated submission and approval of weekly time sheets, task timers, milestones and daily task assignments, data capturing and archiving, drag and drop rescheduling, detailed project activity reports, along with document storage and invoicing.

Intervals Overview

Pricing

Starting from
US$29.00/month

Pricing options

Free Trial
Subscription
Value for money

Unlimited users included on all plans (except Lite plan). Flexible pricing that scales as you do. Pricing tiers are based on active projects not users. When a project is complete it can be set to inactive and it does not count against your active total.


Intervals Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Clients
Dashboard
Calendar to view notes, tasks, projects, & milestones (with drag & drop)
Task Managmenet with customizable workflows
Weekly timesheets
Time tracking and reporting
Reporting to know and show where your efforts are going
Example of a trends report
Intervals video Intervals video Intervals screenshot: Clients Intervals screenshot: Dashboard Intervals screenshot: Calendar to view notes, tasks, projects, & milestones (with drag & drop) Intervals screenshot: Task Managmenet with customizable workflows Intervals screenshot: Weekly timesheets Intervals screenshot: Time tracking and reporting Intervals screenshot: Reporting to know and show where your efforts are going Intervals screenshot: Example of a trends report

Intervals Reviews

Intervals Reviews

Overall rating
4.5
/
5
Excellent
38

Very good
19

Average
6

Poor
0

Terrible
0

Value for Money
4.6
Features
4.1
Ease of Use
4.3
Customer Support
4.4
90% recommended this app
Bill G.

Finally found an integrated Project Management and Time Tracking tool for web designers!

Intervals is just so fast and flexible. For a web designer, it's hard to imagine that one couldn't benefit by using it. We've been using it for several years now. Every system has its learning curve. But this one is pretty easy! Written by designers.... for designers! They knew the territory and made it easier for the rest of us.


Josh L.

Intervals Tickets

Works and functions well for what we use it for.


Rod J.

Nice but needs more

We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other features may attract us to other platforms.

One challenge is integration with our accounting software Saasu. The ability to invoice within Intervals is OK but it isn't an accounting tool.

There are many features that would be useful and I have suggested adding tags to all of the levels as a feature request in the past so that we can better identify groups of tasks or projects. Reporting isn't great and we find that we have to export the data and use other services to get the reports that we need.

New features don't seem to appear that often which does make me wonder whether this service is seen more as a cash cow for the company than an actively developed service that will maintain its competitive edge over time.


Verified Reviewer

The best time & project tracking system for our consulting business

Over 20 years, we've gone from Excel-based time reports to one or two other systems in our office. They all were not that great but got the job done. Then we tried Intervals and it was like a breath of fresh air. It is an easy to use (once you get used to it and go through the training), logically laid out system, that is reliable and has good support. Our whole firm has used it for over 5 years. It has evolved nicely during that time. The company that makes it seems to be led by good people. I've introduced several other firms to it and they have been happy with it also.


Clark B.

RidgeRun Engineering Review

The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!


Bill G.
Industry: Internet
Company size: 2-10 Employees

Finally found an integrated Project Management and Time Tracking tool for web designers!

Used Daily for 2+ years
Reviewed on 11/10/2018
Review Source: Capterra

Intervals is just so fast and flexible. For a web designer, it's hard to imagine that one couldn't benefit by using it. We've been using it for several years now. Every system has its learning curve. But this one is pretty easy! Written by designers.... for designers! They knew the territory and made it easier for the rest of us.

Pros

Might sound funny...but probably my favorite thing is the email queue that allows me to forward client requests directly into a project for time keeping. I use it constantly. It really helps when you're busy to "keep the flow going"! But honestly, there are so many conveniences with Intervals. And it's so fast and smooth!

Cons

I wish there were an easier way to attach sales tax to individual tasks for "non-web"projects. Right now you have to make a separate project for print projects like logos or brochures. It's easy enough to do, but we are always lookijng for "easier" :-) These print projects inevitably come along with web design if one has the skills.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Josh L.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Intervals Tickets

Used Daily for 6-12 months
Reviewed on 8/10/2020
Review Source: Capterra

Works and functions well for what we use it for.

Pros

We use this software for our ticketing system and works really well minus some work arounds.

Cons

I wish it was more customizable and had the owner listed in the task list.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Rod J.

Nice but needs more

Reviewed on 18/02/2017
Review Source: Capterra

We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other features may attract us to other platforms.

One challenge is integration with our accounting software Saasu. The ability to invoice within Intervals is OK but it isn't an accounting tool.

There are many features that would be useful and I have suggested adding tags to all of the levels as a feature request in the past so that we can better identify groups of tasks or projects. Reporting isn't great and we find that we have to export the data and use other services to get the reports that we need.

New features don't seem to appear that often which does make me wonder whether this service is seen more as a cash cow for the company than an actively developed service that will maintain its competitive edge over time.

Pros

Price point is good. It is easy to use.

Cons

Lack of features, difficulty in integration

Response from Pelago

Thank you for taking the time to give us feedback. We understand how integrating Intervals with third-party tools can be a challenge, and it's one of the areas we are improving. We've recently launched a few more integrations, and we're currently evaluating which ones to add next. Our goal is to continue adding the features and integrations that will benefit the majority of our customers the most. We'll be taking your notes into consideration as we do so. Thank you, again, for sharing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Verified Reviewer
Industry: Civic & Social Organisation
Company size: 11-50 Employees

The best time & project tracking system for our consulting business

Used Daily for 2+ years
Reviewed on 7/12/2018
Review Source: Capterra

Over 20 years, we've gone from Excel-based time reports to one or two other systems in our office. They all were not that great but got the job done. Then we tried Intervals and it was like a breath of fresh air. It is an easy to use (once you get used to it and go through the training), logically laid out system, that is reliable and has good support. Our whole firm has used it for over 5 years. It has evolved nicely during that time. The company that makes it seems to be led by good people. I've introduced several other firms to it and they have been happy with it also.

Pros

First, we've been a user for 5+ years and Intervals has been rock-solid. No disasters, no corrupted data, etc.
Second, the system is very logical in how you work with it
Third, Time entry is a breeze, which makes billable time tracking across a group of 30 people much easier to do, because we get good participation from our team members
Fourth, the ability to export any report to Excel, PDF, etc. is fantastic. Every app should provide consistent output format in various file formats, if that makes sense. No matter which export format you choose, it looks like it should when it is displayed, printed or emailed, etc.
Fifth, I think their support is great, although we don't need to use it much given how easy it is (once you get used to it)
Sixth, these guys don't rest on their laurels and instead, continually improve the software

Cons

It has needed a mobile app for a long time. We've been waiting for it for a couple years. I've heard it is coming soon, I'm guessing early 2019. We'll see.
It absolutely needs one more access level for managers, project managers and executives. It kind of has two of the three, as well as a couple others, but this has been needed for a while.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Clark B.
Industry: Computer Software
Company size: 11-50 Employees

RidgeRun Engineering Review

Used Daily for 2+ years
Reviewed on 17/02/2017
Review Source: Capterra

The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!

Pros

Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Cons

We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Response from Pelago

Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them.

Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.8/10
Based on 63 user ratings
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Intervals Pricing

Intervals Pricing

Starting from
US$29.00/month
Free Trial
Subscription
Value for money

Unlimited users included on all plans (except Lite plan). Flexible pricing that scales as you do. Pricing tiers are based on active projects not users. When a project is complete it can be set to inactive and it does not count against your active total.

Unlimited users included on all plans (except Lite plan). Flexible pricing that scales as you do. Pricing tiers are based on active projects not users. When a project is complete it can be set to inactive and it does not count against your active total.

Value for Money
4.6/5
Based on 63 user ratings
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Intervals Features

Intervals Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4.1/5
Based on 63 user ratings
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Categories

Additional information for Intervals

Additional information for Intervals

Key features of Intervals

  • API
  • Calendar view with drag and drop scheduling
  • Client management
  • Comprehensive Time Tracking
  • Data Export
  • Document/File Storage with versioning
  • Email Integration
  • Free training and support
  • Full branding & personalization
  • Invoicing
  • Milestones
  • Mobile friendly version
  • Multiple Web-based timers
  • Powerful Visual Reporting
  • Project Dashboard
  • Project Management
  • Task Management
  • Weekly timesheet submissions
  • Work Request Queue
  • Workflow

Benefits

- Streamline the process of tracking time and managing tasks, milestones and projects
- Keep project scope and budget under control - Increase revenue by billing more hours
- Start right away with an easy to implement solution with no software to install
- Invoice on time and often, meaning you get paid quicker
- Centralize your team and your processes with one collaborative space to share and store information
- The tool automates process so that you can spend more time working and less time managing
- International friendly, we offer support for over 70 non US locales
- Track time and projects on the go with the mobile friendly version for Android, iPhone, Blackberry, and Windows Mobile

Intervals FAQs

Intervals FAQs

Below are some frequently asked questions for Intervals.

Q. What type of pricing plans does Intervals offer?

Intervals offers the following pricing plans:

Starting from: US$29.00/month

Pricing model: Subscription

Free Trial: Available

Unlimited users included on all plans (except Lite plan). Flexible pricing that scales as you do. Pricing tiers are based on active projects not users. When a project is complete it can be set to inactive and it does not count against your active total.

Q. What are the main features of Intervals?

Intervals offers the following features:

  • API
  • Calendar view with drag and drop scheduling
  • Client management
  • Comprehensive Time Tracking
  • Data Export
  • Document/File Storage with versioning
  • Email Integration
  • Free training and support
  • Full branding & personalization
  • Invoicing
  • Milestones
  • Mobile friendly version
  • Multiple Web-based timers
  • Powerful Visual Reporting
  • Project Dashboard
  • Project Management
  • Task Management
  • Weekly timesheet submissions
  • Work Request Queue
  • Workflow

Q. Who are the typical users of Intervals?

Intervals has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Intervals support?

Intervals supports the following languages:

English

Q. What type of pricing plans does Intervals offer?

Intervals has the following pricing plans:

Subscription

Q. Does Intervals support mobile devices?

Intervals supports the following devices:

Android, iPhone, iPad

Q. What other apps does Intervals integrate with?

Intervals integrates with the following applications:

Basecamp, Bold BI, FreshBooks, FreshBooks, Google Drive, Kanban Tool, Klipfolio, Slack, Slack, Xero

Q. What level of support does Intervals offer?

Intervals offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials