---
description: Learn how Lucidchart can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Lucidchart Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [Lucidchart](/software/9670/lucidchart)

# Lucidchart

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> Lucidchart is a cloud-based diagram solution that enables users to create various types of flowcharts and visual documentation online. The platform supports multiple use cases including technical diagramming, process documentation, and team visualization, while offering AI-powered features that transform text prompts into polished diagrams. It integrates with popular workplace applications to facilitate seamless collaboration across teams.
> 
> Verdict: Rated **4.5/5** by 2268 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Lucidchart

Supports a wide range of diagram types for engineering, project management, product design, IT, and business operations.&#10;Enables continuous collaboration, allowing teams to move seamlessly from brainstorming to execution.&#10;Integrates with popular apps to streamline meetings, documentation, and workflow processes.&#10;Offers AI-based features that transform text prompts into polished diagrams for faster iteration.&#10;Helps teams visualize and clarify complex ideas, systems, and processes to improve alignment.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2268 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucid Software Inc.
- **Location**: South Jordan, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Lucidchart offers Free, Basic, Professional, and Team accounts:&#10;&#10;Free&#10;&#10;Individual: $7.95 /mo&#10;&#10;Team: $6.67 /mo&#10;&#10;Enterprise: Contact Lucid Software for pricing details.&#10;&#10;Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Albania, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China and 78 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Auto Update
- Brainstorming
- Business Process Automation
- Charting
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Component Library
- Customisable Templates
- Customization
- Data Import/Export
- Data Linking
- Data Visualisation
- Design Management
- Design Templates
- Desktop Interface

## Integrations (54 total)

- Amazon EC2
- Asana
- BambooHR
- Box
- Confluence
- Craft.io
- Dropbox
- Dropbox Paper
- Figma
- GitHub
- Gliffy
- Google Calendar
- Google Classroom
- Google Cloud
- Google Docs

... and 39 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Workflow Management Software](https://www.getapp.co.nz/directory/566/business-workflow/software)

## Related Categories

- [Wireframe Software](https://www.getapp.co.nz/directory/391/wireframe/software)
- [Diagram Software](https://www.getapp.co.nz/directory/698/diagram/software)
- [Flowchart Software](https://www.getapp.co.nz/directory/1263/flowchart/software)
- [Org Chart Software](https://www.getapp.co.nz/directory/1459/org-chart/software)
- [Nonprofit Project Management Software](https://www.getapp.co.nz/directory/2875/project-management-software-for-nonprofits/software)

## Alternatives

1. [SketchWow](https://www.getapp.co.nz/software/2070664/sketchwow) — 4.9/5 (588 reviews)
2. [Visio](https://www.getapp.co.nz/software/91066/visio) — 4.5/5 (3284 reviews)
3. [Miro](https://www.getapp.co.nz/software/91635/miro) — 4.7/5 (1707 reviews)
4. [Figma](https://www.getapp.co.nz/software/122951/figma) — 4.7/5 (878 reviews)
5. [Aha\!](https://www.getapp.co.nz/software/106671/aha) — 4.7/5 (565 reviews)

## Reviews

### "A Creative and Collaborative Tool for Cross-Team Work" — 5.0/5

> **Aleah** | *8 July 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Lucidchart is how much creativity it allows while still being practical and easy to use. It gives me the flexibility to build out ideas visually in a way that feels clear and engaging. I also really enjoy the collaborative aspect of the platform, especially when working across multiple teams, because it makes it easy for everyone to contribute and stay aligned. The template library has been a great help with starting a project as well, or at least getting a good idea of how you would want it to flow.
> 
> **Cons**: What I liked least is that some diagrams can become cluttered or harder to manage as projects grow more complex. When a board has a lot of contributors or a large amount of information, it can take extra effort to keep everything organized and easy to follow. Still, that feels more like a challenge that comes with scale than a major issue with the platform itself.
> 
> My overall experience with Lucidchart has been very positive. I’ve enjoyed using it across multiple teams because it supports both creativity and collaboration so well. It has been a helpful tool for brainstorming, mapping out processes, and giving teams a shared visual space to work through ideas together. Overall, it’s been a strong platform that makes teamwork and visual communication much easier.

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### "Fantastic diagramming tool" — 5.0/5

> **Joe** | *21 April 2025* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Fantastic for workflows and diagramming\! Love the ability to share with teammates and external users.
> 
> **Cons**: My least favorite thing about lucid chart is the pricing. For such a simple tool, this is way more expensive than it needs to be.
> 
> Great\! I have used loose chart for years in large organizations and now at my own business.

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### "Not My Cup of UMLing\!" — 2.0/5

> **Christopher** | *7 May 2026* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: That I could use it for free. That is it. It is a hard product to use. Saving work is not intuitive.
> 
> **Cons**: Lucid charts is a bulky, poor interface, that is is hard to use. The charts generated are hard to use as well.
> 
> I tried to use lucid charts for my UML models and flow charts. I was not really able to finish the project with this software since it is hard to use.

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### "User-Friendly and Practical for Visual Work" — 5.0/5

> **Myra** | *10 June 2025* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly and automatically saves your work. The drag-and-drop interface made diagramming really easy, and the auto-save feature gave me peace of mind while working. I also appreciated the wide variety of templates.
> 
> **Cons**: I wasn’t able to copy diagrams directly into Excel or Word, which was a bit inconvenient—but I could still manage by using workarounds like exporting or taking screenshots
> 
> Overall, my experience with Lucidchart was positive. It’s user-friendly, intuitive, and has a good range of templates that made creating diagrams efficient. Despite some minor limitations—like difficulty copying into Excel or Word—I was still able to complete my tasks effectively. It’s a helpful tool for visual planning and process mapping.

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### "A Reliable Visual Tool That Brought Clarity to Complex Processes" — 5.0/5

> **Verified Reviewer** | *9 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The biggest win for me was how easy it made it to communicate complex processes to people outside my immediate team. As a Customer Success Manager, I was constantly trying to explain multi-step workflows including account onboarding, escalation paths, resolution timelines  to stakeholders who didn't always have the same context I did. Lucidchart let me put those flows on a page in a way that just made sense visually, and people actually engaged with it rather than scrolling past a long email.&#10;&#10;The real-time collaboration stood out too. Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth. We used it heavily for org charts when our team structure shifted, and having everyone work off one live document rather than emailing updated versions around was a relief. The Google Workspace integration also meant adoption was relatively smooth diagrams sat in Drive just like any other file, so there was no friction around access.
> 
> **Cons**: The advanced features also had a steeper learning curve than the basic interface suggested. Day-to-day diagramming is intuitive enough, but anything beyond that  layering, data linking, conditional formatting  took meaningful time to figure out, and not everyone had the bandwidth to get there. And on slower or shared network connections, which was a reality in some of our office setups, the tool could lag during live sessions, which was frustrating when working with someone in real time.
> 
> Lucidchart genuinely changed how I approached process documentation and team communication. Before it, most of what I was producing to explain workflows was either a wall of text or a rough diagram thrown together in PowerPoint that never quite looked right. Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations.

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