---
description: Learn how Docusign can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Docusign Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Docusign](/software/9640/docusign)

# Docusign

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> Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.
> 
> Verdict: Rated **4.7/5** by 9341 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Docusign

 Send, sign, and manage contracts electronically from any device&#10; Integrates with popular business apps like Salesforce and Microsoft to streamline workflows&#10; Built-in analytics provide insights into contract processes and bottlenecks&#10; Complies with rigorous security standards like SOC 2 Type II, ISO 27001, and more

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9341 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Buy Side (Suppliers)
- CRM
- Collaboration Tools
- Commenting/Notes
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow

## Integrations (24 total)

- Adobe Acrobat Reader
- Box
- Dropbox Business
- Gmail
- Google Docs
- Google Drive
- Google Workspace
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- OneDrive
- Quik\!

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.getapp.co.nz/directory/281/digital-signatures/software)

## Related Categories

- [Digital Signature Software](https://www.getapp.co.nz/directory/281/digital-signatures/software)
- [Contract Management Software](https://www.getapp.co.nz/directory/518/contract-management/software)
- [Forms Automation Software](https://www.getapp.co.nz/directory/589/forms-automation/software)
- [Proposal Management Software](https://www.getapp.co.nz/directory/340/proposal-management/software)
- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)

## Alternatives

1. [SignWell](https://www.getapp.co.nz/software/133655/docsketch) — 4.9/5 (2669 reviews)
2. [Dropbox Sign](https://www.getapp.co.nz/software/91722/hellosign) — 4.7/5 (1447 reviews)
3. [Adobe Acrobat](https://www.getapp.co.nz/software/2047082/adobe-acrobat-dc) — 4.7/5 (4196 reviews)
4. [Jotform](https://www.getapp.co.nz/software/10191/jotform-4-0) — 4.7/5 (2875 reviews)
5. [PandaDoc](https://www.getapp.co.nz/software/91467/pandadoc) — 4.5/5 (1245 reviews)

## Reviews

### "Docusign Is Great\!" — 5.0/5

> **Justin** | *6 April 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Docusign is a really easy to use digital signing platform. Its a great value also\! I have been using it for over 3 years now for business pourposes\!
> 
> **Cons**: Sometimes the different formats are tricky to get converted, but they make it as simple as possible.
> 
> Overall, I think its the easiest of all the signing tools I've used. Its really quick, and easy too\!

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### "Streamlining Documents with Ease and Professionalism" — 5.0/5

> **Verified Reviewer** | *19 April 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: DocuSign makes signing and managing documents incredibly fast and convenient. The interface is intuitive, so it’s easy to upload files, add signature fields, and send documents without a steep learning curve. I especially like how it eliminates the need for printing and scanning—everything can be done digitally from almost any device.&#10;&#10;The real-time tracking and notifications are also a big plus. It’s easy to see when a document has been viewed or signed, which helps keep workflows moving smoothly. Additionally, DocuSign integrates well with other tools like Google Drive and Salesforce, making it a seamless part of existing workflows.&#10;&#10;Overall, it saves time, reduces paperwork, and makes the entire signing process more efficient and professional.
> 
> **Cons**: One downside is the cost, especially for individuals or small businesses. Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade.&#10;&#10;The user interface, while generally easy to use, can occasionally feel cluttered—particularly when managing multiple documents or templates. Certain steps in the workflow (like editing fields after sending) aren’t always as flexible as expected.&#10;&#10;There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations. Lastly, recipients who aren’t familiar with digital signing tools sometimes find the process slightly confusing at first, which can require extra guidance.
> 
> Overall, my experience with DocuSign has been very positive. It has significantly streamlined the process of sending, signing, and managing documents, saving time and reducing the need for physical paperwork. The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience.&#10;&#10;While there are a few drawbacks—such as pricing and occasional workflow limitations—the benefits generally outweigh the negatives. It’s a reliable and professional solution for handling agreements, especially in fast-paced or remote environments.&#10;&#10;Overall, DocuSign has made document management more efficient and accessible, and I would consider it a valuable tool for both individuals and businesses.

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### "Reliable e-signatures for real estate, but pricey for solo users" — 3.0/5

> **Kartikeya** | *11 March 2026* | Real Estate | Recommendation rating: 6.0/10
> 
> **Pros**: Strong, widely recognized e‑signature platform that works well for leases and real estate contracts. Easy sending, tracking, and storing of signed documents reduces admin time and errors. Templates and workflow tools help standardize agreements and keep processes consistent.
> 
> **Cons**: Pricing for single‑user and lower‑tier plans is relatively high for light/medium usage. Some advanced features are locked behind higher‑priced plans that may not be justified for small teams.
> 
> We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document workflow. The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates paper-based delays.&#10;&#10;The interface is generally intuitive once you’re set up, templates help standardize our leases, and completed documents are stored and tracked in a way that makes compliance and record‑keeping straightforward. Turnaround times for signed leases are much faster now compared to when we relied on printing, scanning, and in‑person signatures.&#10;&#10;The main downside for us is cost at the single‑user/small team level: the personal and lower‑tier plans can feel expensive for individual users, especially when you only need a limited volume of envelopes each month. For a small property management business managing margins carefully, we would like to see more flexible or lower‑cost options for light but consistent usage.

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### "Ease of use and a household name" — 5.0/5

> **Andrew** | *9 March 2026* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use is likely the biggest reason we use this product. Docusign is a household name in the business ecosystem just as much as it is in nearly every home.  We had tried using other cut rate products but the issue we alway ran into ease of use and the name. Everybody would call it “Docusign” no matter which platform we used and that’s what they would search their inboxes for. We found that while formflow and adobe both have their corners of the market, for us Docusign was the easiest decision.
> 
> **Cons**: The reminder feature sets automatically which can be a great thing as well as a bad thing. We found that sometimes it was best to leave off but would have to manually set it to do so. I always felt like that system was backwards.
> 
> I’ve honestly never had an issue with DocuSign. It’s always been easy to find old documents, but I do wish it was more organized in the inbox. I know there’s a lot of AI software out there now they can do that for you and maybe I just need to combine the tub but thought maybe DocuSign could offer that although it has been a very positive experience we have spent tens of thousands of dollars on signature software over the years and DocuSign has been the easiest one of them all.

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### "Easy to use" — 5.0/5

> **Jeff** | *27 April 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it makes it to fill out the forms and it takes me exactly where I need to sign.  It allows me to make my own signature or adopt a pre made signature which doesn't look terrible.
> 
> **Cons**: I dislike having to upload an ID.  I understand why they may have to do this but it does feel a little like an invasion of privacy.
> 
> Overall I have used it to sell houses and paperwork back and forth to lawyers.  It is always easy and it emails you a copy so you always have all your documents.

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## Links

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| en | <https://www.getapp.com/operations-management-software/a/docusign/> |
| en-AE | <https://www.getapp.ae/software/9640/docusign> |
| en-AU | <https://www.getapp.com.au/software/9640/docusign> |
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| en-NZ | <https://www.getapp.co.nz/software/9640/docusign> |
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| nl | <https://www.getapp.nl/software/9640/docusign> |
| nl-BE | <https://www.getapp.be/software/9640/docusign> |
| pt | <https://www.getapp.com.br/software/9640/docusign> |
| pt-PT | <https://www.getapp.pt/software/9640/docusign> |

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