Docusign

4.8 (8,594)
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Electronic signature & document approval software

About Docusign

Docusign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

Docusign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.


Key benefits of Docusign

Thousands of enterprise organizations in the financial services, travel, human resources, and insurance industries have chosen Docusign as their preferred e-signature platform.
Docusign for the Enterprise improves your business process with a fast, complete and trusted platform.
Fast
Accelerate business transactions throughout your organization with convenient electronic signatures that work the way your people and customers work.
Reduce the time it takes to obtain signatures on documents from days to minutes, and eliminate errors caused by manual processing or re-keying data
Simplify the entire approval process to increase accuracy and business efficiency.
Complete
Docusign provides the most robust esignature transaction management services including authentication, electronic forms, integration, and collaboration to automate any type of transaction
Support for all the ways you sign including remote, embedded, and in-person from a single platform
Integrate with your existing line of business applications, or industry platforms such as Salesforce or Microsoft.
Leverage the Dev Center resources to dramatically shorten integration time and reduce project risk
Trusted
Trust the global leader in electronic signature solutions and the number one choice of Fortune 500 companies.
Warranted by Docusign to provide a Fully ESIGN compliant process
Leverage Docusign's deep experience as the leading enterprise electronic service provider


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Not sure about Docusign? Compare with a popular alternative

Docusign

4.8 (8,594)
VS.

Starting Price

US$10.00
month
US$50.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

69
53

Integrations

No integrations found
4

Ease of Use

4.7 (8,594)
4.1 (689)

Value for Money

4.5 (8,594)
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Customer Service

4.5 (8,594)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.8 /5
(8,594)
Value for Money
4.5/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.5/5

Already have Docusign?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 8,594
Susan M
Susan M
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

No More Signing Your Life Away

Reviewed on 22/09/2020

I have been preparing income tax returns for over 10 years now. When I first started clients had...

I have been preparing income tax returns for over 10 years now. When I first started clients had to sign their names at least 8 or more times. When we started using DocuSign it illiminated that process. Clients need only sign once or twice. Over the years DocuSign has made improvements that have allowed me to improve my clients experience when it comes to signing documents. As we all have experienced this one or twice in our lives, you felt like you were signing your life away.

Pros

What I liked most about this software was that my clients no longer had to sign 20 different times to finalze their return.

Cons

Over the years there have been small glitches. However with customer support we have always been able to work through them and many times we found it to be the operator and not the software.

Alternatives Considered

Adobe Acrobat Reader and Dropbox Sign

Reasons for Switching to Docusign

At the time we were considering document signature software we felt that DocuSign offered the most for our clients and for our money.
Shayla
Shayla
Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Docusign speeds up the electronic signing of signatures

Reviewed on 7/02/2023

Our use of Docusign during contract signing has greatly simplified the gathering of customer...

Our use of Docusign during contract signing has greatly simplified the gathering of customer signatures. A number of critical steps, including document creation and identity verification, are taken care of automatically by the software.

Pros

With Docusign, my team is able to make use of Docusign Identify, which allows for the safe verification of customers prior to gathering their signatures on legal contracts. With Docusign Identify, we can verify signers' identities before they finalize contracts.

Cons

When it comes to electronically transmitting and signing legally binding papers, I find that Docusign really shines. To my complete delight, this program has exceeded my expectations for the results it has given my team.

Salma
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User Friendly

Reviewed on 26/08/2024

Overall a good plaftform to use and it is very user-friendly

Overall a good plaftform to use and it is very user-friendly

Pros

Very easy to use and pretty quick to get things sent out for signature. Enjoy that it can be customized to your organization as well.

Cons

There is only once account admin and the others are limited to what they are able to do such as customization and other features within docusign.

LISA
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Mediocre product

Reviewed on 1/08/2024

My overall experience with Docusign as very mediocre

My overall experience with Docusign as very mediocre

Pros

Docusign is ok if its just me signing something

Cons

Docusign makes it so difficult to use it when i need myself and someone else to sign

Chris
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Docusign - docs on the go

Reviewed on 7/07/2024

Docusign is a great app to mange and sign the documents. Is easy to use with a nice and intuitive...

Docusign is a great app to mange and sign the documents. Is easy to use with a nice and intuitive design, easy customizable and secure.

Pros

The most I liked on is that i do not need papers, printers and scanner anymore. Signing contracts (from my side at least) became very easy and fast. All the clients and partners were pleased when when they do not have to deal with paper documents. Another important feature is the mobile access, all features are available on mobile and this is very important for people on the road.

Cons

Not the cheapest on the market, but everything work very good.

Showing 5 reviews of 8,594 Read all reviews

Docusign FAQs

Below are some frequently asked questions for Docusign.

Docusign offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote.

Docusign has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Docusign supports the following languages:

Brazilian Portuguese, English, Spanish

Docusign supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Docusign has

Docusign offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Docusign.