---
description: Learn how Docusign can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Docusign Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Docusign](/software/9640/docusign)

# Docusign

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> Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.
> 
> Verdict: Rated **4.7/5** by 9539 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Docusign

 Send, sign, and manage contracts electronically from any device&#10; Integrates with popular business apps like Salesforce and Microsoft to streamline workflows&#10; Built-in analytics provide insights into contract processes and bottlenecks&#10; Complies with rigorous security standards like SOC 2 Type II, ISO 27001, and more

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9539 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Personal- $10/ month&#10;For individuals and sole proprietors with basic e-signature needs&#10;One seat, five sends/month, basic features&#10;&#10;Standard - $25/month per user&#9;&#10;For small to medium teams that need to send, sign and collaborate&#10;Up to 50 users, unlimited sends, additional features&#10;&#10;Business Pro - $40/month per user&#10;For automating and optimizing agreements with advanced features&#10;Up to 50 users, unlimited sends, advanced features&#10;&#10;Enhanced Plans&#10;Customize a pricing plan that scales to your business needs&#10;50+ users. Get your customized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Content Management
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Import/Export

## Integrations (17 total)

- Adobe Acrobat Reader
- Box
- Dropbox
- Google Workspace
- HubSpot CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- Quik\!
- SAP Ariba Contracts
- Salesforce Platform
- Salesforce Sales Cloud
- Stripe Payments
- Vonage Business Communications
- Zapier

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Signature Software](https://www.getapp.co.nz/directory/281/digital-signatures/software)

## Related Categories

- [Digital Signature Software](https://www.getapp.co.nz/directory/281/digital-signatures/software)
- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)

## Alternatives

1. [SignWell](https://www.getapp.co.nz/software/133655/docsketch) — 4.9/5 (2715 reviews)
2. [Adobe Acrobat](https://www.getapp.co.nz/software/2047082/adobe-acrobat-dc) — 4.7/5 (4268 reviews)
3. [Dropbox Sign](https://www.getapp.co.nz/software/91722/hellosign) — 4.7/5 (1451 reviews)
4. [PandaDoc](https://www.getapp.co.nz/software/91467/pandadoc) — 4.5/5 (1260 reviews)
5. [Jotform](https://www.getapp.co.nz/software/10191/jotform-4-0) — 4.7/5 (2934 reviews)

## Reviews

### "A Must-Have Tool for My Business Operations" — 5.0/5

> **Lacretia** | *3 January 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: DocuSign is absolutely a staple in my private business and day-to-day operations. It has streamlined the way I handle contracts, agreements, and important documents, making processes faster, more professional, and far more efficient. Both my clients and my internal team are already familiar with the platform, which minimizes confusion and eliminates the need for training or onboarding.&#10;&#10;The platform is reliable, intuitive, and trusted, which is critical when dealing with legally binding documents. Overall, DocuSign delivers exactly what it promises and continues to be one of the most dependable tools in my business toolkit.
> 
> **Cons**: While the product itself is excellent, the recurring price increases can be challenging—especially for small businesses or solo entrepreneurs. That said, the value provided still outweighs the cost for me due to the time savings and professionalism it brings.
> 
> Despite the pricing concerns, DocuSign remains an outstanding product. It is dependable, efficient, and essential for modern business operations. I would still highly recommend it to businesses that value professionalism, speed, and ease of use in document management.

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### "Docusign is a huge Time Saver\!" — 5.0/5

> **Taylor** | *19 September 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Docusign saves so much time\! I can quickly have patients sign multiple consent forms and paperwork without having to print and search through paper forms. Tap to sign after the 1st signature is also a huge plus that our patients appreciate because signing contracts/forms can be lengthy amd time consuming and Docusign has been a great tool\!
> 
> **Cons**: We've been using Docusign im our offices for almost 1 year now and it has done nothing but make our employees and patients job easier\! Getting lengthy consents and contracts signed quickly and accurately is so important and Docusign has helped tremendously\!
> 
> Overall Docusign has been a huge help for employees in getting documents completed and signed accurately but also quickly. Weather signing in office or virutally, the easy to follow steps have really made the process seamless\!

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### "Reliable and easy to sign with" — 3.0/5

> **Soumya** | *20 July 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: The signing experience is genuinely easy. Documents are simple to review and sign, the workflow is guided, and there's essentially no learning curve for signers. Tracking and reporting are a real strength, it's easy to see document status, follow the audit trail, and know exactly where a document sits in the process. On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day.
> 
> **Cons**: The main drawback is cost. The integration layer in particular is expensive relative to the value, and for a workflow that's essentially "send document, capture signature, fire a webhook," the pricing feels steep. It does the job, but I'd like to see a more cost-effective option for this kind of integration-driven use. Outside of that, it's a capable but fairly standard e-signature tool, nothing that pushes it above average.
> 
> Overall my experience has been solid but not standout. We use Docusign for customer onboarding, integrated with Workato webhooks, and it does what we need, signing is easy, status tracking is clear, and the integration is stable. The sticking point is value for money: the integration is pricier than I'd like, and I'm hopeful there's a more economical alternative for this kind of automated signing workflow. It's a dependable tool that gets the job done, which lands it squarely at average for us.

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### "Efficient Document Management and Reliable E-Signatures" — 4.0/5

> **April** | *30 October 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about DocuSign is its ease of use and how much it simplifies document and workflow management. Documents can be uploaded, prepared, sent for signature, and tracked from one place, which saves a significant amount of time. The tracking and reporting features are especially helpful because we can quickly see whether a document has been viewed, signed, or is still waiting for action. Templates and automated workflows also make repetitive processes much more efficient. Overall, the amount of time it saves and the reduction in manual paperwork provide good value for the money.
> 
> **Cons**: The biggest downside is the pricing, especially if you need higher-volume sending or more advanced workflow and document management features. There can also be occasional bugs or issues with document formatting, field placement, or recipients accessing a document. Customer support is helpful when needed, but resolving more complicated issues can sometimes take longer than expected. The reporting tools are useful, although some of the more advanced options could be easier to navigate.
> 
> Overall, my experience with DocuSign has been very positive. It makes managing documents and signature workflows much easier and gives us a clear way to track documents throughout the entire process. The platform is easy to use, reduces manual paperwork, and provides useful tracking and reporting so we always know where a document stands. While there are occasional bugs and the pricing can become expensive depending on usage, the time savings and efficiency it provides make it a valuable tool for our business.

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### "Effortless Signatures; My thoughts on Docusign." — 5.0/5

> **Valary** | *14 September 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The solution is quite simple and intuitive to use. Once registered and authenticated, all signature levels are available. Documents can be stamped with a visible signature, increasing acceptance among many companies. Docusign also listens to customers and accepts and implements corresponding suggestions for improvement. Basically send documents to clients and teammates in no time and obtain legally valid signatures.
> 
> **Cons**: Basically, I like everything about Docusign. The concept is great. The only downside is that the ID card authentication takes a little while and is somewhat cumbersome, but it's obviously necessary for secure signatures.
> 
> Previously, with contracts, we quickly ended up with several PDF versions circulating and had to check which one already contained which signature. Now everything stays in one process, and the finished document is available in its entirety at the end. This is much more convenient, especially with agreements involving multiple parties.

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## Links

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| en | <https://www.getapp.com/operations-management-software/a/docusign/> |
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| pt | <https://www.getapp.com.br/software/9640/docusign> |
| pt-PT | <https://www.getapp.pt/software/9640/docusign> |

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