Loc8

Quotes, jobs, assets and invoicing for trade businesses

3.7 /5 (124 reviews) Write a Review!

Loc8 Overview

What is Loc8?

Loc8 is a cloud-based asset, job and field service management platform designed for small and medium businesses, packed with features and integration options, Loc8 is easy to use, simple to implement and designed to get the job done from quoting to invoicing.

Loc8 is perfect for plumbing, HVAC and electrical businesses as well organistaions in the outdoor care, gardening, health care, pest management and facilities, property and real estate industries.

Loc8 provides the flexibility to suit simple one-off and add-hock jobs as well as re-occurring planned maintenance scheduling. Create custom job task structures to control field processes and design your own health and safety checklists.

Integrated with key financial platforms and many cloud services, Loc8 offers partial and combined job invoicing options as well as service and inventory mark-up tools to ensure every job is tracked and profitable.

Scheduling and planning field service staff through the Loc8 calendar and integrated mapping functions while also collaborating with your customers and contractors through dedicated portals for direct input and reporting access.

Create custom fields, checklists, comments, notes, flags, certification information and safety checklists out of the box in just a few clicks. The Loc8 mobile applications for IOS and Android work in both on-line and offline modes.

Keep track of your own assets, tools and equipment or manage you customers assets for ongoing maintenance service revenue. Add photos, classifications, documents the platform and create automated email and SMS communications, notifications and reminders to provide your customers with the best service in your industry.

With more than 30,000 registered users, monthly updates adding new features and improvements, a host of integration options and more than 20 available feature add-on’s Loc8 will help you manage your team, provide great service and manage your assets, quotes, jobs and invoices.

Loc8 Overview

Pricing

Starting from
A$0.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free for 2 users
$39 for 4 users
$99 for 12 users
$199 for unlimited users
Enterprise | Contact Us


Loc8 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Loc8 | Manage your Assets
Loc8 | Manage your Invoices
Loc8 | Manage all your Jobs
Loc8 | Receive Notifications
Loc8 | Report a Problem
Loc8 screenshot: Loc8 | Manage your Assets Loc8 screenshot: Loc8 | Manage your Invoices Loc8 screenshot: Loc8 | Manage all your Jobs Loc8 screenshot: Loc8 | Receive Notifications Loc8 screenshot: Loc8 | Report a Problem

Loc8 Reviews

Loc8 Reviews

Overall rating
3.7
/
5
Excellent
27

Very good
52

Average
33

Poor
9

Terrible
3

Value for Money
3.6
Features
3.6
Ease of Use
3.5
Customer Support
3.8
64% recommended this app
Lois G.

Excellent for tracking records for a smaller business.

Ability to track our jobs and material.


Brandon F.

Great Field Service App

So far its been great. I switched because my last FSM software increased the pricing and/or changed the pricing structure. Since I am a very small service company specializing in life safety inspections, I don't always need the routing, GPS tracking, auto emails and SMS, etc. Many programs now days either lump the few options I need (tasks, subtasks, portal, branding, etc) with numerous functions I would never use. This usually prices it out of a reasonable range.....


Graham B.

A Functional Work Order Manager

Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.


Corwin D.

Straight Forward and User Friendly

It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid.


Aimee C.

Too expensive

I did a 14 day free trial for what was advertised as a month service. After I spent 20 hours entering data I seen my updated cost of a month.


Lois G.

Excellent for tracking records for a smaller business.

Used Daily for 1-5 months
Reviewed on 10/07/2018
Review Source: Capterra

Ability to track our jobs and material.

Pros

Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files.

Cons

Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently.

Response from Loc8.com

Hi Lois,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brandon F.
Industry: Security & Investigations
Company size: Self Employed

Great Field Service App

Used Daily for 1-5 months
Reviewed on 24/09/2018
Review Source: Capterra

So far its been great. I switched because my last FSM software increased the pricing and/or changed the pricing structure. Since I am a very small service company specializing in life safety inspections, I don't always need the routing, GPS tracking, auto emails and SMS, etc. Many programs now days either lump the few options I need (tasks, subtasks, portal, branding, etc) with numerous functions I would never use. This usually prices it out of a reasonable range.....

Pros

The , most important feature, to me is the ability to create a job from within the app, on the fly. Many FSM apps force a user to go to the website via browser to add certain information. I realize that's on purpose, to limit junk information being input into your system, however for smaller companies like me its critical to be able to perform all functions within the app.

Cons

It appears there are certain features that are not in the freemium version. I would like it if there was a way to perform an extended demo of those items. also, It would be great if items not included in the freemium could be on a menu based subscription.
Lastly, where most of these softwares fail, in my opinion, is bulk export of everything. I.e. - if I ever cancel for any reason, I should be able to bulk export all of my pictures, files, notes, contacts, work orders, invoices, etc …. most either have very limited export options or require manual export per job, etc.

Response from Loc8.com

Hi Brandon,

Thank you for your feedback and review. We will get in touch with you soon regarding a demo of the premium features!

Regards,

The Loc8 Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Graham B.
Industry: Construction
Company size: 10,000+ Employees

A Functional Work Order Manager

Used Daily for 2+ years
Reviewed on 16/11/2016
Review Source: Capterra

Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.

Pros

It has desktop and mobile apps.

Cons

The mobile app is extremely limited in its capability.

Response from Loc8.com

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Graham,

Thank you for taking the time to write a review about our software!
We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. 

The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Best regards,
The Loc8 Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Corwin D.
Industry: Consumer Goods
Company size: 11-50 Employees

Straight Forward and User Friendly

Used Weekly for 1-5 months
Reviewed on 5/10/2018
Review Source: Capterra

It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid.

Pros

During the start-up period of my business, I went through the trial periods of several task management and technical dispatch programs. Jobber, Housecall, Thumbtack and then Loc8. While Jobber and Housecall are over complicated with hidden fees attached everywhere, I found Loc8 to be very intuitive and very affordable in the long run and the trial is completely free. All of those programs require you to modify and manually tweak the settings at some point so the easier a program like Loc8 is to use, the more time you can dedicate to developing your business and getting projects done.

Cons

Being entirely cloud based can have it's downsides in the field when connectivity is spotty.

Response from Loc8.com

Hi Corwin,

Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback!

We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective.

Best regards,
The Loc8 Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Aimee C.
Industry: Individual & Family Services
Company size: 2-10 Employees

Too expensive

Used Daily for Free Trial
Reviewed on 6/08/2018
Review Source: Capterra

I did a 14 day free trial for what was advertised as a month service. After I spent 20 hours entering data I seen my updated cost of a month.

Pros

Very orgaized way to keep track of clients and employees

Cons

Deceptive costs... and i wasted 20 hours entering data

Response from Loc8.com

Hi Aimee,

Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback!

You should not be getting charged since you are using the free version of our software. One of our Support Team members is going to contact you shortly!

Best regards,
The Loc8 Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
7/10
Based on 124 user ratings
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Loc8 Pricing

Loc8 Pricing

Starting from
A$0.00/month
Free Trial
Free
Subscription
Value for money

Free for 2 users
$39 for 4 users
$99 for 12 users
$199 for unlimited users
Enterprise | Contact Us

Free for 2 users
$39 for 4 users
$99 for 12 users
$199 for unlimited users
Enterprise | Contact Us

Value for Money
3.6/5
Based on 124 user ratings
Compare value for money rating with alternatives
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Loc8 Features

Loc8 Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3.6/5
Based on 124 user ratings
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Categories

Additional information for Loc8

Additional information for Loc8

Key features of Loc8

  • Account manager
  • Asset management
  • Automation
  • Charge templates
  • Custom asset classes
  • Custom fields
  • Custom integration API
  • Custom notifications
  • Customer portals
  • Dashboards & custom views
  • Knowledgebase
  • Loc8 to Loc8 work orders
  • Phone support
  • Preventative work orders
  • Quoting
  • Real-time activity stream
  • Regions
  • Ticketed support
  • Trades
  • Work calendar and schedule
  • Work order tasks
  • Work orders

Benefits

Jobs
Manage your jobs easily and efficiently with Loc8 job management. Use the calendar for easy drag and drop scheduling, or plot your jobs on a map. However you work, we have you covered.

Scheduling
Easily dispatch work orders to your technicians and subcontractors in real-time. Replace your job books with Loc8 and collect electronic signatures in the field.

Billing
Integrate Loc8 with your online financial platform. Combine job billing, split jobs and manage mark-ups, add inventory and expenses and get paid faster

Workforce and Contractor management
Manage teams with ease. Whether it's your own team, or contractors, Loc8 will help you manage your workforce.

Mobility
Extend your operational management into the field with popular mobile devices as well as the latest tablet devices with our GPS capable on-line and off-line applications. Available on both iOS and Android.

Reporting
Create and view interactive reports anytime. Use real-time data to drive positive decisions and grow your business.

Portals
Invite your customers or contractors to collaborate with your Loc8 platform to streamline processes, communications and reporting.

Integration
Loc8 plays well with other systems. Use our easy to use integration options or create your own with our extensive API service.

Loc8 FAQs

Loc8 FAQs

Below are some frequently asked questions for Loc8.

Q. What type of pricing plans does Loc8 offer?

Loc8 offers the following pricing plans:

Starting from: A$0.00/month

Pricing model: Free, Subscription

Free Trial: Available

Free for 2 users $39 for 4 users $99 for 12 users $199 for unlimited users Enterprise | Contact Us

Q. What are the main features of Loc8?

Loc8 offers the following features:

  • Account manager
  • Asset management
  • Automation
  • Charge templates
  • Custom asset classes
  • Custom fields
  • Custom integration API
  • Custom notifications
  • Customer portals
  • Dashboards & custom views
  • Knowledgebase
  • Loc8 to Loc8 work orders
  • Phone support
  • Preventative work orders
  • Quoting
  • Real-time activity stream
  • Regions
  • Ticketed support
  • Trades
  • Work calendar and schedule
  • Work order tasks
  • Work orders

Q. Who are the typical users of Loc8?

Loc8 has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does Loc8 support?

Loc8 supports the following languages:

English

Q. What type of pricing plans does Loc8 offer?

Loc8 has the following pricing plans:

Free, Subscription

Q. Does Loc8 support mobile devices?

Loc8 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Loc8 integrate with?

Loc8 integrates with the following applications:

Dynamics 365, Google Calendar, Google Sheets, MYOB Essentials, QuickBooks Online Advanced, Xero, Zapier

Q. What level of support does Loc8 offer?

Loc8 offers the following support options:

Online Support, Phone Support, Knowledge Base, FAQs, Video Tutorials