About Emburse Chrome River Expense

Emburse brings together some of the world’s most powerful and trusted financial automation solutions. As part of our product portfolio, Emburse Chrome River carries a promise to humanize work while delivering expense and accounts payable solutions for complex, global enterprise organizations.

Chrome River EXPENSE is an elegant and sophisticated application that automates and simplifies the submission, approval and reimbursement of an employee's travel and expense spend. Our intuitive interface works effortlessly and provides full functionality on any device, anywhere at any time.

Chrome River EXPENSE integrates all of an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Thanks to our responsive design app, employees can enter expenses quickly, easily and on any mobile device, and receive their reimbursements fast.

Accounts payable teams benefit from Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is endlessly configurable to fit the way any business works.

Key benefits of Emburse Chrome River Expense

Chrome River EXPENSE enables organisations to reduce manual processing and handling of expense claims.
Chrome River EXPENSE enables organisations to gain deep visibility into employee expenses.
Chrome River EXPENSE can lower expense processing costs through streamlined process efficiency.
Chrome River EXPENSE empowers companies to capture cost savings due to increased expense policy
compliance.
Chrome River EXPENSE helps increase accuracy of expense reporting with integrated travel agent and credit card charges.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 14 others, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish, Ukrainian

Images

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Features

Total features of Emburse Chrome River Expense: 64

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • CRM
  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Online Booking
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Rules-Based Workflow
  • Sales Tax Management
  • Secure Login
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Travel Management
  • Two-Factor Authentication
  • User Management
  • Workflow Management

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Reviews

Overall rating

4.4 /5
(144)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.2/5

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Showing 5 reviews of 144
Ravinder B.
Overall rating
  • Industry: Legal Services
  • Company size: 501-1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Chrome River Expense - An easy tool for expense and travel management

Reviewed on 30/04/2020

Earlier we used to submit hard copy receipts and excel files which is a time-consuming process for...

Earlier we used to submit hard copy receipts and excel files which is a time-consuming process for the employer as well as for accounts staff. I am really happy with the product because it saves a lot of time and makes the expense reporting process very easy.

Pros

Chrome River Expense is fast, fluid, and easy to use the application to report travel expenses done with a corporate credit card or even with a personal card. The application is available for all platforms including desktop, mobile, and tablet, etc. which makes the expense reporting process fast and easy even when you are on the go. Some of the features of the application are – Automated spend control, automated approval routing, credit card integration, Snap and send receipt submission, optical character recognition (OCR), integration with leading financial systems, configurable policies, and routing, online dashboard and self-service inquiries. The application has a powerful analytics engine that saves a lot of time for employers and accounts staff.

Cons

You need to spend some time initially to understand it as the tool includes a lot of categories and sub-categories which makes it a little bit confusing to use, but trust me it saves a lot of time. Receipts have to PDF formatted. Ad-hoc functionality seems a little slow and can be improved.

Mario R.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Visibility for Business Expenses

Reviewed on 20/08/2020

We are keeping track of all corporate spend, and submitting them all on time now. The visibility of...

We are keeping track of all corporate spend, and submitting them all on time now. The visibility of where all expenses are in their approval process has been great for our users. Since everything flows faster, we are able to process reimbursements faster too. Our ability to also track compliance violations helps with know where user need additional training. The compliance reports are very useful.

Pros

Integration with our corporate card program has been such a time saver. All users are able to track and expense their incurred business expenses in a timely fashion, and that helps with decision making. We also integrate with our travel agency, so expencing full trips now take way less time.

Cons

Setting up the routing rules was a challenge with some of the exceptions we had to work through, but once the time was spent to consider everything, the system does what we expect.

Sonya F.
Overall rating
  • Industry: Higher Education
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and teach

Reviewed on 9/04/2021

Our travel department was able to become mostly paperless using Chrome River. Most of our end...

Our travel department was able to become mostly paperless using Chrome River. Most of our end users are pleased with the product.

Pros

All of our travel is processed through Chrome River. I really appreciate the ease of use of the product. It is also very easy to teach and create training materials. Our travel card program integrated very well with the software.

Cons

I would like to see more scoped administrator roles to choose from.

Tess S.
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Need more control and responsiveness from Chrome River team

Reviewed on 30/03/2021

- We have experienced a drastic reduction in turn around time for our help desk tickets. Untimely...

- We have experienced a drastic reduction in turn around time for our help desk tickets. Untimely or disparate responses and questions back to us. Attempting to charge us extra fees when there are minor changes to our expense rules that happen regularly.

Pros

Tiles are easy to use and explain. Process for submitting and tracking expenses is user friendly.

Cons

- Importing in Pcard expenses and receipts seems to take too many steps and are at different visual points for users.
- The initial form is not configurable to select the type of expense report you are completing FIRST

Conny M.
Overall rating
  • Industry: Law Practice
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Chrome River...amazing product.

Reviewed on 21/12/2020

Pros

The best part of the program is the ease in teaching others how to use. We have users that come in, not knowing anything about the program and with one training and 1 or 2 uses, they make it work.

Cons

The settings section in the new platinum version is not very user friendly.

Showing 5 reviews of 144 Read all reviews

Emburse Chrome River Expense FAQs

Below are some frequently asked questions for Emburse Chrome River Expense.

Emburse Chrome River Expense offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Chrome River offers a range of pricing models based on estimated usage.

We do not have any information about Emburse Chrome River Expense features

Emburse Chrome River Expense has the following typical customers:

201-500, 501-1,000, 1,001+

Emburse Chrome River Expense supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish, Ukrainian

Emburse Chrome River Expense supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Emburse Chrome River Expense integrates with the following applications:

AppZen, Cvent Event Management, Dynamics 365, Ellucian, Microsoft Dynamics GP, NetSuite, Quickbooks Online, SAP HANA Cloud, Sage Intacct, Salesforce Sales Cloud, TripActions

Emburse Chrome River Expense offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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