Curve Dental

Cloud Based Software for Dentistry

4.4 /5 (164 reviews) Write a Review!

Curve Dental Overview

What is Curve Dental?

Curve Hero is the complete web-based dental software solution. A few more features include:

Imaging: Curve Hero doesn’t lock you into some proprietary imaging system you don’t want. Instead Curve works directly with a variety of leading sensors and also connects to many of the existing imaging systems.

Patient Education: Dental patient education software comes standard in Curve Hero. You don't get a sample video library like you find in other dental software; rather, you get access to every patient education video we've created—and it would take you hours to view all the videos back to back.

Reports: Curve Hero gives you key financial, clinical, and other reporting tools to help you stay on top of your practice and boost productivity.

Curve Dental Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Curve Dental Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Curve Dental video Curve Dental screenshot: Curve Dental screenshot: Curve Dental screenshot: Curve Dental screenshot: Curve Dental screenshot:

Curve Dental Reviews

Curve Dental Reviews

Overall rating
4.4
/
5
Excellent
99

Very good
43

Average
15

Poor
4

Terrible
3

Value for Money
4.4
Features
4.1
Ease of Use
4.4
Customer Support
4.6
87% recommended this app
Danielle C.

Excellent Cloud Based Software

We love it and recommend it highly


Linda B.

Training Process Needs Your Review

We definitely had to make a change in our practice and this was huge! Now that we are a couple of months in I am happy to say it is all behind us! There are changes that we would like to see and we have sent in many tickets. Hopefully we will see them come to fruition.


Raquel C.

Depends on specialty of the office.


Verified Reviewer

Smooth and easy transition from Old School Practice Management Software.

Cost, Efficiency, usability.


Shannon D.

Can access schedule from laptop and mobile phone!

Can use anywhere you have internet access, reasonably priced.


Danielle C.
Industry: Medical Practice
Company size: 11-50 Employees

Excellent Cloud Based Software

Used Daily for 2+ years
Reviewed on 12/09/2018
Review Source: Capterra

We love it and recommend it highly

Pros

This is the best software we have used for multiple doctors in multiple locations. It is also cloud based so we don't have to worry about a server going down or losing any information.

Cons

There is no electronic signature availability for the patient file

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Linda B.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Training Process Needs Your Review

Used Daily for 1-5 months
Reviewed on 2/08/2019
Review Source: SoftwareAdvice

We definitely had to make a change in our practice and this was huge! Now that we are a couple of months in I am happy to say it is all behind us! There are changes that we would like to see and we have sent in many tickets. Hopefully we will see them come to fruition.

Pros

From my stand point which is mostly office oriented, I do like the software now that I am more familiar with it. I love being able to see both our locations on one screen and to be able to work at both locations from my office. Reporting is different but I like it. I love being able to navigate all over from the appoinment screen.

Cons

I did not like how our training was run. It was very confusing and not hands on. The trainer jumped all over instead of sticking to one thing before it was learned. Our clinic has had the most difficulty. We dont like how the charting is set up to show work that needs to be done vs what has already been done. Colors are faint and runs into another.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Raquel C.
Industry: Medical Practice
Company size: Self Employed

Depends on specialty of the office.

Reviewed on 23/09/2014
Review Source: SoftwareAdvice

Pros

It's so user-friendly and you can adjust settings so easy as well.

Cons

I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive.

Response from N/A

We appreciate Raquel's comments. She brings to light a number of topics we'd like to address.

- Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually.
- Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed.
- Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim.
- Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly.
- Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart.
- Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted.
- Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient.
- Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information.
- Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed.
- Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family.
- Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing.
- Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion.
- Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change.
- Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer

Smooth and easy transition from Old School Practice Management Software.

Used Daily for 1-5 months
Reviewed on 2/12/2017
Review Source: Capterra

Cost, Efficiency, usability.

Pros

This is a complete solution to meet all Practice Management needs which is great but as this software is a cloud solution it is just like your Facebook account, Instagram, email etc, it is alway available right there where you need it and it works as it should but in a modern, more efficient way.

It's quite intuitive and it is always trying to help you to achieve your goal. We've yet to encounter a gap a business process that is not covered. The Add-ons with Bluefin and Fast Attach function exactly as you would expect and work seamlessly.

We're a brand new office and we've leveraged Curve for Practice Management and G-Suite (from Google) to manage email and documents. Doing this has allowed us to forego a any local server or even any network wiring, simplifying and reducing the cost of the build out.

Both training and support have been great and they are never shy to quickly remote to your screen to quickly resolve any issue you may have. As for cost, by any metric it has to be cheap given you there is no installation or hardware cost and as it is cloud software upgrades are seamless and inherently free.

To address the main counter argument of a cloud solution we are in a south Florida and during the last Hurricane, Irma, we had no risk of any server being flooded of course but once the storm was over and Comcast was still out we simply switched on the hotspot on the phone and we were up and running!

Cons

The Kiosk facility where Patients can can fill out their forms directly into Curve is good but you can see they are still building it out.

Response from Curve Dental

Thanks for the 5-star review! The benefits of a cloud-based management system, as you point out, far exceed the idea of keeping a server in your practice. Many thanks for your kind review and best wishes!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Shannon D.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Can access schedule from laptop and mobile phone!

Used Daily for 2+ years
Reviewed on 13/06/2017
Review Source: Capterra

Can use anywhere you have internet access, reasonably priced.

Pros

Curve can be viewed online so you can see patient information right at home (where you need to see it during emergency patient calls) or to make sure you can see schedule changes as they occur. This program is easy to use and reasonably priced.

Cons

There are no folders under "files and letters" so after awhile the number of files can get large and then difficult to locate, which is annoying. Also the financials do not allow monthly production numbers for a year at a glance. You have to do each month separately which is time consuming and frustrating. Also Curve goes down from time to time and then you are SOL because there is no backup....

Response from Curve Dental

Many thanks, Shannon, for your positive review. We are working on files and letters and you'll love the end result! The Playbook, which will be available this summer, may provide you with the production numbers you're looking for. We're also set to release offline capabilities; in the event service is disrupted for whatever reason, you'll still have access to a limited data set for patients you'll see that day. You'll love that, too! Many thanks and best wishes to you and yours!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8.3/10
Based on 164 user ratings
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Curve Dental Pricing

Curve Dental Pricing

Starting from
N/A
Free Trial
Value for money
Value for Money
4.4/5
Based on 164 user ratings
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Curve Dental Features

Curve Dental Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customisable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4.1/5
Based on 164 user ratings
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Categories

Additional information for Curve Dental

Additional information for Curve Dental

Key features of Curve Dental

  • Adjust patients' accounts
  • Appointment reminder list
  • Automated payments
  • Billing tools
  • Capture images directly to the cloud
  • Charts & Treatment Plans
  • Clinical Notes
  • Communication tools
  • Dental Charting and Perio Charting
  • Dental imaging technology
  • Dental patient education software
  • Financial, clinical, and other reporting tools
  • Imaging connected to existing systems
  • Insurance Claims Management
  • Patient scheduling
  • Smartphone & Tablet Features
  • Treatment Planning

Benefits

With Curve you can capture images directly to the cloud using almost any digital x-ray sensor or other compatible device.

Drag-and-drop simplicity makes our appointment book a no brainer. And the fact that it can be accessed anywhere, or even on your smartphone, makes it a favorite.

Clear and concise statements with an easy-to-find balance, payment instructions, and an appointment reminder list for members of the same family. Plus you can print statements with your logo, so you don’t have to buy expensive pre-printed forms.

Curve Dental FAQs

Curve Dental FAQs

Below are some frequently asked questions for Curve Dental.

Q. What type of pricing plans does Curve Dental offer?

Curve Dental offers the following pricing plans:

Free Trial: Not Available

Q. What are the main features of Curve Dental?

Curve Dental offers the following features:

  • Adjust patients' accounts
  • Appointment reminder list
  • Automated payments
  • Billing tools
  • Capture images directly to the cloud
  • Charts & Treatment Plans
  • Clinical Notes
  • Communication tools
  • Dental Charting and Perio Charting
  • Dental imaging technology
  • Dental patient education software
  • Financial, clinical, and other reporting tools
  • Imaging connected to existing systems
  • Insurance Claims Management
  • Patient scheduling
  • Smartphone & Tablet Features
  • Treatment Planning

Q. Who are the typical users of Curve Dental?

Curve Dental has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Curve Dental support?

Curve Dental supports the following languages:

English

Q. What type of pricing plans does Curve Dental offer?

We do not have any information about what Curve Dental pricing plans

Q. Does Curve Dental support mobile devices?

We do not have any information about what devices Curve Dental supports

Q. What other apps does Curve Dental integrate with?

Curve Dental integrates with the following applications:

BirdEye, Legwork, Review Wave

Q. What level of support does Curve Dental offer?

Curve Dental offers the following support options:

Online Support, Phone Support