About Curve Dental
Founded in 2004, Curve Dental provides cloud-based practice management software to over 70,000 dental professionals in the United States and Canada. Dental offices use Curve Hero to schedule, invoice, manage recall, manage insurance, chart, and more using from anywhere using only a browser and Internet connection. Curve Hero’s brilliantly designed interface makes it easy for any member of your team to learn and use regardless of their practice management experience.
Key benefits of Curve Dental
---HASSLE-FREE TECHNOLOGY---
Thanks to continuous automated updates, you work with the latest software version every time you log in — anywhere access to practice admin and patient records on any internet-connected device.
---PERSONALIZED PATIENT ENGAGEMENT---
Smart Forms automatically upload patient information into Curve Hero through a portal or via a tablet in your office. Configure patient recall and recare reminders to your liking.
---A TRUSTED STRATEGIC BUSINESS PARTNER---
Curve Dental invests in a single platform, leveraging the most modern technology to drive your profitability and enhance your patient experience. Unlike traditional dental supply companies — salespeople masquerading as software developers.
---BRILLIANTLY DESIGNED USER INTERFACE---
Easy for any member of your team to learn and use regardless of their practice management experience.
---THE HIGHEST RATED CUSTOMER CARE IN THE INDUSTRY---
Software is only as effective as the support that stands behind it. Count on 24/7/365 support from the highest-rated practice management software company on the market. (We're proud of our awards and certifications!)
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Reviews
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Review Source
Overall rating
- Ease of Use
- Customer Support
The Best Customer Support in the Biz
Reviewed on 19/03/2013
I have yet to see a dental software that has all of the functions that we would like, but Curve is...
I have yet to see a dental software that has all of the functions that we would like, but Curve is by far the closest to nirvana. We also feel that the web based nature of the program positions curve well for future functionality and industry growth. The bottom line is that any downsides to the software are small in proportion to the upsides.
Pros
The software is absolutely beautiful and is well setup for fabulous treatment plan presentations. The software can be accessed from anywhere so when I'm a passenger on the way home, I'm often online via a mobile hotspot updating notes or sending out a claims batch. Since the entire program is web based we don't have to worry about managing a server which cuts down substantially on downtime and IT costs. Gendex x-ray imaging integration is quite good, allowing for direct import of images without a bridge. Curve's customer service is truly the best that I have seen with any software company ever. If there is an issue, Curve will resolve it, usually immediately.
Cons
Some of the twain integration is a bit clumsy at the moment, primarily with intra oral pics. Curve is working on a new release however which should alleviate these issues. There are some additional functions that we would like to see with billing, but these are in line with challenges we've faced with other softwares.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Curve is a great product
Reviewed on 6/09/2022
Pros
Very easy to learn this software and has great support.
Cons
Upgrades seem to occur over night with little to no communication with the dental office. Some advance notice to gather staff input and or ideas before hand would be great so they feel impowered by the changes and growth of the program.
Response from Curve Dental
Would you be willing to discuss your concerns in greater detail?
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not pleased.
Reviewed on 23/08/2016
I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I...
I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I have two offices and spend a lot of money with these guys but that does not get me any sort of special treatment. Just to give you an idea of how bad the reports are...there is no report to indicate the number of new patients per month. The closest you can get is new patients "created" but this would include no-shows. I asked for a special custom report to be made for my uses with NP's, referral sources, production from referral .....DENIED. They said more or less "maybe they would get to that at some point in the future....thanks for the suggestion".
If I could easily switch I would do it, but it is not
I won't even get started on how often their servers go down.
Pros
It's prettier than most software.
Cons
-Reports are a joke (and reports are the life-blood of a good practice management software)
-Servers go down a lot
-If you lose your internet you are also out of luck
-Customer service is slow and not helpful
-They nickel and dime you for add on's. Bridge to xray software...$$; E-prescribe....$$$, store x-rays....$$$$$
Response from Curve Dental
Hi, Dr. Mapes! We¿re sorry we failed to meet your expectations. But that means we¿re going to try harder. For example, our reports can be customized to show nearly any data. That you did not find what you wanted means we need to look at the interface and training. Specific to a NP report showing referral sources and production from referrals: We can do that, but obviously we can make it easier to get this information. Curve Dental is the only cloud dental software that publishes performance on its website (www.curvedental.com/status). Our uptime number is 99.99%, which means our service is nearly always available. You think otherwise, so we need to work on that remaining .01%. We were surprised by your customer service comments. In an independent survey, 70% of our customers said our service is better. We¿ll continue to improve until that number is 100%. Were we disheartened by your review? Absolutely. Are we going to give up on you? Never! Thank you for your comments and best wishes!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Dental Software I ever used!
Reviewed on 15/09/2022
I have had nothing but pleasant experience. I use it everyday and never have any issues.
I have had nothing but pleasant experience. I use it everyday and never have any issues.
Pros
The seamlessness and ease of this software makes life so easy. I love that when an issue does occur customer service is readily responsive and always have a solution.
Cons
Nothing, it has everything we need to run a successful practice!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Based Dental Software with Superb Support
Reviewed on 20/09/2022
We love that CurveHero is cloud based. It always updates itself. We never have to buy additional...
We love that CurveHero is cloud based. It always updates itself. We never have to buy additional updates.
Pros
The support. I can call any time of day and the team will walk me through whatever problem I am facing. Always extremely helpful.
Cons
It was difficult to adjust to some of the billing changes.
Curve Dental FAQs
Below are some frequently asked questions for Curve Dental.Q. What type of pricing plans does Curve Dental offer?
Curve Dental offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Beginning at $200/mo. and includes 1 dentist. $100 per add’l dentist. Implementation begins at $199 (including new server in data center). Special pricing available for start-up practices.
Q. Who are the typical users of Curve Dental?
Curve Dental has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Curve Dental support?
Curve Dental supports the following languages:
English
Q. Does Curve Dental support mobile devices?
Curve Dental supports the following devices:
Q. What other apps does Curve Dental integrate with?
Curve Dental integrates with the following applications:
Birdeye, GoTo Connect, Intiveo, Legwork, Lighthouse, LocalMed, NexHealth, Solutionreach, Weave, Weave Cloud
Q. What level of support does Curve Dental offer?
Curve Dental offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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