monday.com

I loved how intuitive and user-friendly the interface is. The visual layout makes it really easy to track projects at a glance. The automation features are a huge time-saver, and the customizable workflows helped us tailor monday.com to exactly what our team needed. Plus, it integrates smoothly with other tools we use like Slack and Google Drive.

There’s a bit of a learning curve when setting up more complex automation or boards, but once you get the hang of it, it becomes second nature. It would also be great if some of the premium features were available on lower-tier plans.

Visual Status Tracking. I use the color-coded status columns. I have a board for "Commission Disputes" and at a glance, I can see what is "In Review," "Approved for Payout," or "Rejected."

Automations. Setting up the "When status changes to 'Approved', notify Payroll" automation saved me so much manual emailing. It reduces the human error of forgetting to pass a dispute along.

Formula Limitations... You can do basic math columns, but it’s nothing compared to Excel. If you try to do complex tiered commission logic within monday.com itself, you will hit a wall.

I love the interface and overall ease of use. It's looks great and well organized out of the box. Yet completely customizable to fit anyones needs from a solo entrepreneur to fortune 500 corporation.

Sometimes too many customization options is too much. The new "campaigns" feature for emailing tripped me up for hours! Once customer support instrusted me on how to access the section, all was well. Then the real malfunction occurred. I spent at least four hours with a support rep trying to import a csv with first name, last name and email. Neither of us could import the list completely. Leading the bug to be escalated to the next level of support. It's been two days now and I am sitting on a mailer to 735 of my clients. I may be forced to use another email server which is highly counterproductive.