---
description: Learn how MemberClicks can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: MemberClicks Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# MemberClicks

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> Over 3,000 associations, chambers of commerce, and AMC’s trust MemberClicks’ top-rated software and industry-leading service for simpler, more productive membership management.
> 
> Verdict: Rated **4.3/5** by 469 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MemberClicks

\- MemberClicks provides an optional website, tailored to your organization, and shows clients how to easily manage it, reducing cost and effort of managing complex third-party websites&#10;- Acquire, engage, and retain members with email and member management platform &#10;- Gain member insights and manage member lifecycles with database management, reporting, and analytics suite&#10;- Automate renewals and payment processing&#10;- Host memorable virtual and in-person events with event management software including registration, website, conference application for a professional experience&#10;- Provide professional development to members with learning, continuing education, and certification management&#10;- Help enhance members' careers and generate revenue a career site and job board tailored to each organization

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 469 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Personify
- **Location**: Vienna, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$3,500.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pricing is based on the number of member profiles in your database. For more details, see the link to the pricing page above.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Budgeting/Forecasting
- CRM
- Calendar Management
- Chapter Management
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Content Management

## Integrations (14 total)

- A2Z Events
- Classroom
- CommUnity
- Google Maps
- Mailchimp
- PayPal
- QuickBooks Desktop
- QuickBooks Online
- SAP Crystal Reports
- Termly
- VoterVoice
- WildApricot
- Zapier
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Management Software](https://www.getapp.co.nz/directory/80/event-management/software)

## Related Categories

- [Event Management Software](https://www.getapp.co.nz/directory/80/event-management/software)
- [Registration Software](https://www.getapp.co.nz/directory/82/registration/software)
- [Membership Management Software](https://www.getapp.co.nz/directory/171/membership-management/software)
- [Association Management Software](https://www.getapp.co.nz/directory/165/association-management/software)
- [Grant Management Software](https://www.getapp.co.nz/directory/170/grant-management/software)

## Alternatives

1. [Cvent Event Management](https://www.getapp.co.nz/software/91478/cvent-event-management) — 4.5/5 (990 reviews)
2. [Eventbrite](https://www.getapp.co.nz/software/91490/eventbrite) — 4.6/5 (5791 reviews)
3. [Whova](https://www.getapp.co.nz/software/121907/whova) — 4.8/5 (2472 reviews)
4. [Neon CRM](https://www.getapp.co.nz/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (619 reviews)
5. [WildApricot](https://www.getapp.co.nz/software/90698/wild-apricot) — 4.4/5 (556 reviews)

## Reviews

### "Your Member Management Solution... All in One Software\!" — 4.0/5

> **Brian** | *15 August 2018* | Civic & Social Organisation | Recommendation rating: 8.0/10
> 
> **Pros**: It is perhaps the most comprehensive software out there in terms of managing a membership database.  It not only allows us to store and track basic member data, but also allows us to run registration for events, process payments, create and track different member groups and committees, segment our members according to membership level, track communications with our members, and allows us to communicate with our members relatively easily and seamlessly.  If you are comfortable with SQL it offers extremely robust reporting options to view and segment member data in just about any way possible; even if you're not comfortable with SQL it has the ability to build reports, and includes a lot of pre-built reports that are helpful.  The best part, however, is the customer service provided.  They are always extremely prompt and courteous in responding to questions or issues, have a very robust online help section, and are always seeking out ideas for improvements and enhancements to the software.  I've never dealt with a software company that so eagerly seeks (and implements\!) the feedback and suggestions of its users\!
> 
> **Cons**: As with any software it has its quirks and glitches.  Things will stop working for seemingly no reason, but will be resolved in the next update.  Reporting can feel a bit clunky at times, especially to those not comfortable with SQL.
> 
> We were seeking a platform that could integrate a lot of our functions that were not in one place--ie, we were using one software to track members, another to track events, and yet another to invoice and receive payments from our members.  This software has allowed us to streamline our operations by bringing most of our daily functions into one software platform, and has allowed our team to do what they do best-- service our members\!

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### "It's All About the Data\!" — 5.0/5

> **Theresa** | *8 October 2020* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: The functionality and the ability to extract data on a level no other program currently has.
> 
> **Cons**: The shift to a browser based platform and making it appear more user friendly.
> 
> I was a big believer in WebLink and the product they had, and when they became MemberClicks I was worried about what would happen to the program and platform I had come to love. I am very pleased that all the functionality is still there, they continue to lead the industry in terms of CRM functions and innovation within the field and the customer support is bar none, the best. It is all about the data and the customer service for me.

-----

### "A rigid platform that limits functionality and lacks staff support" — 2.0/5

> **Anna** | *26 November 2024* | Nonprofit Organisation Management | Recommendation rating: 3.0/10
> 
> **Pros**: MemberClicks is low in complexity and serves as a bare bones association management system that offers the bare minimum in features and functionality. If you are in need of a simple database to execute the most basic functions (i.e., membership applications, registration for simple events and programs, an online learning library, etc.), then MemberClicks is the database for your small to mid-size organization.
> 
> **Cons**: MemberClicks is unfortunately lacking in a variety of areas, with cons outweighing the pros.&#10;&#10;- Customer service: MemberClicks guards who can ask their staff support-related questions. You can only have 1-2 staff serve as "super admins" who have access to reach out to MemberClicks for support. Our organization's experience has been frustrating in that we have received slow responses for questions, and there is not a lot of problem-solving or customization on MemberClicks' side for specific problems or ideas, beyond sending us pre-written help articles. I understand the concept of having 1-2 staff liaisons per association to make the line of communication easier on both sides; however, adhering to it in such a rigid manner does not always work for the association staff. For instance, on my team, our "super admin" does not do anything with event management or registrations, and mainly focuses on membership. I personally serve as the team's event manager and need to be able to speak with someone directly about ways to improve our registration process, but have been told I am not able to do so as I do not have administrator privileges. About a year ago, our team met with a MemberClicks representative who began the meeting by telling us we selected the wrong topic to discuss with her, and did not seem enthusiastic to answer our questions on the call. All of this makes me feel like our staff is more of an inconvenience than a customer.&#10;&#10;- Rigid, and non-flexible database: Unlike other platforms, MemberClicks seems rigid with most of its functionality. Since my primary job function is event management, let's focus on that. It seems that the only way to register someone for an event is through their forms feature, which forces an individual to go through filling out an entire, built-out form to be able to register for an annual conference, for instance. At least for the version we pay for, there does not seem to be a more interactive registration experience, and the user interface of the form is rather bland and "clunky," forcing the attendee to answer a list of questions built-out on the form. I wish that MemberClicks was more object-based. For example, rather than a long registration form for a conference where we have to include multiple questions around event add-ons (optional tours, dine arounds, etc.), I wish we could create separate, purchase-able "items", where they can pick and pay for different conference passes and add-ons as they please. It is difficult to do things like sell spouse-only passes on the same registration form as normal attendees, because for the initial question where an attendee selects a pass type, we want all of their corresponding attendee data to pull out separately with their filled out form, and MemberClicks only pulls data by number of times a form has been filled out. I also wish there was an easier way for member profiles to automatically update with information entered on the registration form for an event. It would also be nice for members to log into their profile and see which upcoming events they are signed up for versus simply if they have filled out/taken a "form." There are so many limitations since this database is not very interconnected or object-based.&#10;&#10;- Article management: The process of updating various web pages in the backend of MemberClicks is difficult. You have to try several times to click or highlight text until you are able to format it in the desired manner. Most of the web pages are managed and edited through MemberClicks, which leaves a very unappealing user experience and poor web design.&#10;&#10;I am sure a lot of the above has to do with the plan that our organization pays for and the fact that we don't have an expert on our staff who is solely dedicated to database issues; however, I feel these comments are valid as MemberClicks looks to improve its software and service offerings.

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### "Definitely gets the job done" — 4.0/5

> **Rhea** | *13 October 2020* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: We use this to track our membership and it has been great with the automated reminders and the customization in our membership application form. We also use memberclicks as our event registration system and the connected attributes are great with pre populated info carrying over once someone is signed in. &#10;The newest upgrade that helps us track engagement of our members using the system was a huge improvement. I haven’t had time to play with it enough, but having the snapshot who is engaging with our forums and opening Comms is great.
> 
> **Cons**: There is currently no sync with other software where we can move contact info to Mailchimp or or grants program Zengene.
> 
> The on boarding experience was great. The support we received was white glove as we had a large amount of custom skip logic questions in our forms.

-----

### "Strong Support for Professional Association" — 5.0/5

> **Michael** | *16 October 2020* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: Memberclicks has a straight forward editor for website articles and creating forms. The Help Center has updated documentation that often includes easy to follow screen shots and video tutorials. Their support response time when submitting tickets has always been fast as well. The system supported all of our needs for setting up event registrations, with multiple pricing tiers by member type and setting attendee caps for sessions.
> 
> **Cons**: Once you select a template for your website you are limited in formatting for creating articles or pages. Access to features such as Circles, forums, elists, and the user profile are a few too many clicks deep for users. Better mobile integration for images to scale appropriately on viewpoint are needed.
> 
> Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers. Their support is very responsive and friendly. MemberClicks is receptive to feature requests that they receive and our capabilities have increased as they have made updates with no add-on costs.

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