--- description: Learn how VisionFlow can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VisionFlow Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [ALM Software](/directory/269/application-lifecycle-management/software) > [VisionFlow](/software/91658/visionflow) # VisionFlow Canonical: https://www.getapp.co.nz/software/91658/visionflow Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/91658/visionflow?page=2) > VisionFlow is a powerful, web-based software with modules for Issue Tracking, Customer Support, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow offers extensive functionality but is easy to use and flexible at the same time. > > Verdict: Rated **4.3/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VisionFlow VisionFlow is a web-based system that is flexible and easy to use at the same time. Since VisionFlow includes features to be used in several areas in the organization, companies can use it as a collaboration platform in the whole organization. With VisionProject you can minimize the number of systems in the organization, and it is common that VisionProject can replace 2-5 systems when introduced. Core solutions and use cases: + Project Management (Traditional, Agile/Scrum and Lean/Kanban) + Help Desk / Service Desk + CRM (Customer Relationship Management) + Application / Product Lifecycle Management + Service Management (ITSM / ITIL) + Time Tracking + Document Management + Product/Asset/Inventory Management + Business process support and workflow management + Field service and Work order management + Knowledge management ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 9 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Visionera - **Founded**: 2001 ## Commercial Context - **Starting Price**: €19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: VisionFlow is offered as a subscription-based SaaS solution with transparent monthly pricing. Customers can choose between predefined plans (such as Small, Medium and Premium) that bundle core capabilities like case management, CRM, project management and customer support, or use a customized model to pay only for the modules they need. Each module is priced per month and can be added or removed as requirements change, and AI functionality is available as separate per‑user/month add‑ons. Pricing is straightforward with no hidden fees or mandatory extras - customers only pay for the functionality they actually want. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, French, German, Norwegian, Polish, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, India, Japan, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal and 6 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Administrator Level Control - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Assignment Management - Audit Management - Audit Trail - Baseline Manager - Bills of Material - Bug Tracking - Calendar Management - Change Management - Chat/Messaging - Code Promotion - Collaboration Tools ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ALM Software](https://www.getapp.co.nz/directory/269/application-lifecycle-management/software) ## Related Categories - [ALM Software](https://www.getapp.co.nz/directory/269/application-lifecycle-management/software) - [Product Lifecycle Management Software](https://www.getapp.co.nz/directory/329/product-lifecycle-management/software) - [App Development Software](https://www.getapp.co.nz/directory/370/application-development/software) - [Issue Tracking Software](https://www.getapp.co.nz/directory/580/issue-tracking/software) - [Diagram Software](https://www.getapp.co.nz/directory/698/diagram/software) ## Alternatives 1. [Aha\!](https://www.getapp.co.nz/software/106671/aha) — 4.7/5 (561 reviews) 2. [Jira](https://www.getapp.co.nz/software/9953/jira) — 4.4/5 (15312 reviews) 3. [Odoo](https://www.getapp.co.nz/software/102445/odoo) — 4.2/5 (1294 reviews) 4. [Caspio](https://www.getapp.co.nz/software/90524/caspio) — 4.6/5 (249 reviews) 5. [Wrike](https://www.getapp.co.nz/software/9964/wrike) — 4.4/5 (2887 reviews) ## Reviews ### "Very flexible, robust toolset, many application possibilities, out-of-the date UX" — 4.0/5 > **René** | *9 December 2016* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: Flexibility, E-Mail Integration, Stability > > **Cons**: UX, Document Management > > I am using Visionflow (Visionproject) since 2007 for different internal and external business processes and services, substantially for service management. I really appreciate the variety of possible usage and the overall flexibility as well as the service quality of the team behind. The deep and very customizable integration of E-Mail Communication is (still) a big advantage compared with Visionflow´s competitors. Nevertheless, the design/frontend is unchanged for many years and out-of-date. I assume this might be a barrier for some users. ----- ### "Excellent tool" — 5.0/5 > **Armin** | *4 October 2016* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Configurable from scratch and well designed. > > **Cons**: Some HTML and programming experience might be good to have if you would like to do more suff on your own. > > We use it for our global web support and you can configure it to what ever you like. Great and friendly support. Very much recommended. ----- ### "Excellent customer support" — 3.0/5 > **Anita** | *8 December 2016* > > We have only experienced very professional feedback on both ordinary support as well as feature/defect handling. The software is very user-friendly. ----- ### "VisionProject - The communication software for our organisation" — 5.0/5 > **Kalle** | *28 July 2010* > > **Pros**: Very easy to use, Great functionality that includes Project Management, HelpDesk with an external Support Center Module, Issue Tracking, Document management. It also includes Knowledge base and Discussion forum functionality, but we are not using that. Great support. They come back so quickly with replies to everything. That really helps the efficiency when getting stuck. > > **Cons**: I would like to have a reports module where I can create my own reports. Today I have to use the reports that are in the system. They are quite okay, but sometimes I would like to create my own reports, so I would like to have the flexibility. > > I would recommend the system to anyone who wish to work with issue tracking, helpdesk or project management functionality. Preferably everything in combination to keep the information together and be able to communicate between the different parts of the organisation. ----- ### "VisionFlow - really fit for purpose" — 4.0/5 > **Ylva** | *16 December 2016* | Music | Recommendation rating: 10.0/10 > > **Pros**: It works as expected: the functions we need are already in the system. > > **Cons**: - > > We started implementing this system one year ago. A couple of users got the opportunity to start using the VisionFlow in their daily work. Already after a couple of weeks, other colleagues requested to start using it. Today, more than half of our company is using the system, which is contributing to a better working environment. From now we can monitor our processes in a much better way, we can search for things and we get any support we need from Visionera. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/91658/visionflow?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91658/visionflow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data