Eventbrite

Eventbrite

Build, manage, and grow events

4.6/5 (2412 reviews)

Eventbrite Overview

What is Eventbrite?

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.

Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.

With powerful discovery channels, robust marketing tools, and industry-leading conversion rates, Eventbrite can help you zero in on the most interested event-goers and sell more tickets to your event.

Eventbrite Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events


Eventbrite Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, Latin America, Mexico, United Kingdom, United States
Supported Languages
Dutch, English, Finnish, French, German and 4 others, Italian, Portuguese, Spanish, Swedish

Screenshots

Eventbrite screenshot: Allow attendees to check-in using their mobile device with scannable tickets
Eventbrite screenshot: Allow attendees to check-in using their mobile device with scannable tickets Eventbrite screenshot: Advertise and sell event tickets on social platforms such as Facebook Eventbrite screenshot: Access reports and analytics on sales and attendance Eventbrite screenshot: Eventbrite screenshot:

Eventbrite Reviews

Eventbrite Reviews

Overall rating
4.6
/
5 2412 reviews
Excellent
1581

Very good
708

Average
92

Poor
15

Terrible
16

Value for Money
4.5
Features
4.5
Ease of Use
4.6
Customer Support
4.3
95% recommended this app
Janosch F.

State of the Art Event management

The event I attended which was managed via Eventbrite hat serval hundred attendees. From a visitors perspective anything worked flawlessly and smooth. The event I set up was a lot smaller but also worked out great from an organizers point of view. I am confident Eventbrite played a central role to this as it streamlined the organisation and the preparation as well as positively supported the execution of the events. Eventbrite is a modern, fast and anticipating web application that is easy to use and works for teams colaborating in organizing small and obviously medium to large sized events. It also funnels some of your more exotic ideas about how your event should work down a reasonable lane, which is healthy, es pecially for newcomers and the less experienced. I simply can recommend Eventbrite and will use it again for our followup event(s) in 2019.


Beau K.

Cheap E-Mail Automation capabilities

The problem that I was able to solve was spending less time on event coordination- I was wasting too much time emailing individual people about events. Because I now waste less time on E-Mail campaigning, I can spend more time doing things that benefit the organization better. Additional benefits that I realized are the creative capabilities that the software allows. I do not have any graphic design experience but was able to create creative and attractive content for E-Mail campaigns.


Jared D.

Fantastic Event and Ticketing Platform

I decided to use Eventbrite for a ticketed event and didn't realize how their fee structure worked and how expensive it was. If I had known that sooner and done my research, I probably would've gone with an alternative like Ticketspice. Yes, I've used Ticketspice for nonprofit events and it's much more customizable and offers the option to track a portion of a ticket as tax deductible.


Verified Reviewer

Great option, depending on your needs!

I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.


Mary lee C.

I would not recommend Eventbrite

My experience of Eventbrite has been very poor. It adds a great deal of time and worry to my working day whenever I have to use Eventbrite and follow up on it. Whenever possible, I avoid Eventbrite, and I have found that with some events and venues, while Eventbrite claims there is no availability, if one is able to circumvent Eventbrite and book directly, there is availability, so Eventbrite often seems a useless, even frustrating and counterproductive, unnecessary 'middle man.' I have had so many variedly negative experiences with Eventbrite, that recently, I decided for events that only book through it, if the event can be missed, it is more productive to not attend the event than deal with Eventbrite.


Janosch F.
Industry: Internet
Company size: 51-200 Employees

State of the Art Event management

Used Other for 6-12 months
Reviewed on 24/11/2018
Review Source: Capterra

The event I attended which was managed via Eventbrite hat serval hundred attendees. From a visitors perspective anything worked flawlessly and smooth. The event I set up was a lot smaller but also worked out great from an organizers point of view. I am confident Eventbrite played a central role to this as it streamlined the organisation and the preparation as well as positively supported the execution of the events. Eventbrite is a modern, fast and anticipating web application that is easy to use and works for teams colaborating in organizing small and obviously medium to large sized events. It also funnels some of your more exotic ideas about how your event should work down a reasonable lane, which is healthy, es pecially for newcomers and the less experienced. I simply can recommend Eventbrite and will use it again for our followup event(s) in 2019.

Pros

I used Eventbrite a couple of times when booking events for myself or colleagues. It was simple, easy, had the information I was looking for where I expected it to be and all (comprehensive) steps that led me through researching the event (MTP Hamburg) to choosing what I specifically wanted to finalizing booking completely without any hassle. A while later I had to organize an Event myself and remembered my positive experience as a user, which I wanted to provide to attendees of my event as well. It was then, that I realized how much this has to do with the way you setup an event from inside Eventbrite. There is a verry good guide for setting up events and a step by step tour for beginners. There also are recommendations about what to do when and what information might be expected by potential attendees. I liked the basic support which was included as a beginner. Also, there are areas where Eventbrite clearly draws a line regarding its functionalities and forwards you to connected third party services (as for example if you want super fancy badges or have more esoteric data mining procedures in mind regarding your attendees data). As a newbie to event management AND Eventbrite in particular I was also happy about the broad spectrum of FAQ and help videos. I was very happy to be supplied with a solution that provided me with high quality, easy to use features and was free to use for my non-profit event on top of it.

Cons

Speaking of FAQ and learning how to use Eventbrite it is true that there is a lot of material available online. Sadly there is also light and shadow to this. Some of the explanations I found online were clearly dated and others did either not cover the specifics of the topic I needed (recommendation / invitation based multi stepp application requests) or referred to things which had been changed in the past. Also the Options for the design and look of the Event Homepage were limited. These aren't necessarily bad things only. BEing forced to stay with a simple (but still beautiful) Layout as well as required to go with a simpler application process then I imagined in the end turned out to be good as it simplified things and allowed me to concentrate on matters more central to the event I was planning. It just needed some letting go first and willingness to do it differently than I first had imagined.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Beau K.
Industry: Higher Education
Company size: 1,001-5,000 Employees

Cheap E-Mail Automation capabilities

Used Daily for 1+ year
Reviewed on 3/12/2019
Review Source: Capterra

The problem that I was able to solve was spending less time on event coordination- I was wasting too much time emailing individual people about events. Because I now waste less time on E-Mail campaigning, I can spend more time doing things that benefit the organization better. Additional benefits that I realized are the creative capabilities that the software allows. I do not have any graphic design experience but was able to create creative and attractive content for E-Mail campaigns.

Pros

the most helpful part of using Eventbrite is that I can automate my E-Mail campaigns and event invites for FREE! That's right, it cost my organization no money to automate event planning and E-Mail campaigns! The upside to Eventbrite is that you can set up campaigns months in advance. When I was leaving my job, I wanted to make sure that events and other activities did not fall through the cracks, so I automated event updates and reminders for the next two months after I left.

Cons

I dislike that the software does give you very much flexibility when it comes to creating content. There is a pretty set design potential for events that can become tiresome. It is also difficult to upload certain videos and images according to their different qualities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jared D.
Industry: Computer Software
Company size: 13-50 Employees

Fantastic Event and Ticketing Platform

Used Monthly for 2+ years
Reviewed on 11/01/2020
Review Source: Capterra

I decided to use Eventbrite for a ticketed event and didn't realize how their fee structure worked and how expensive it was. If I had known that sooner and done my research, I probably would've gone with an alternative like Ticketspice. Yes, I've used Ticketspice for nonprofit events and it's much more customizable and offers the option to track a portion of a ticket as tax deductible.

Pros

Eventbrite delivers a world-class event registration landing pages and overall management. Their UI is incredibly easy to navigate and so straightforward to setup a page quickly. They also offer free events so you can use Eventbrite for free if you're not charging for tickets. They also have a great community forum for every city where people can search for Eventbrite events happening near them and also receive email updates on these local events.

Cons

Eventbrite's landing pages are pretty hard-coded where there isn't a ton of flexibility to the design and overall branding. The system also isn't designed that great for nonprofits. Often for nonprofit events, a donor may buy a ticket where part of their transaction is tax deductible but another part is not. Eventbrite doesn't have a field to capture the tax deductible amount per ticket, so the nonprofit has to manually go in and calculate that amount per ticket when they're generating tax summaries to send at the end of the year.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: E-Learning
Company size: Self Employed

Great option, depending on your needs!

Used Monthly for 2+ years
Reviewed on 30/10/2019
Review Source: Capterra

I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.

Pros

Eventbrite is an incredible platform for managing events and conferences. Here are a few reasons you'll enjoy it:
- It's extremely user-friendly. Of course basic, background tech skills are helpful, but it's easy to get up and going and learn to navigate.
- Similarly, the user interface is nicely designed. Nothing tricky or odd in my opinion - the webpage design just makes sense.
- You can use it across multiple types of devices - not just limited to your laptop.
- As long as your event is free, you can use Eventbrite for free - that's pretty incredible.
- The web platform has always been quick and responsive with no glitches/errors.
- It integrates seamlessly with many other platforms that you may be using when organizing an event (Sched, social media, etc.). This is great for promoting!
- There are lots of customization features. I feel like I've only scratched the surface with all that's available.
- Effortlessly creates scanning systems for participants.
- Although not as powerful as the website, there is a mobile version that is growing with features.
- I just love that Eventbrite streamlines so many things for me. Instead of having to jump between multiple tools/platforms for multiple purposes, Eventbrite centralizes a lot involved in our process.

Cons

I have very little to complain about with this platform, but I do think there is room for improvement with customer support. There response time was good, but could improve. It might be helpful to build out a better FAQ or help system in the website, since there isn't a lot of blogs or help available from other sources. Next, we offer a free event for educators, but I think the service charge would be expensive and cut into profits if our event was a paid conference.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mary lee C.
Industry: Writing & Editing
Company size: 2-10 Employees

I would not recommend Eventbrite

Used Monthly for 2+ years
Reviewed on 20/06/2019
Review Source: Capterra

My experience of Eventbrite has been very poor. It adds a great deal of time and worry to my working day whenever I have to use Eventbrite and follow up on it. Whenever possible, I avoid Eventbrite, and I have found that with some events and venues, while Eventbrite claims there is no availability, if one is able to circumvent Eventbrite and book directly, there is availability, so Eventbrite often seems a useless, even frustrating and counterproductive, unnecessary 'middle man.' I have had so many variedly negative experiences with Eventbrite, that recently, I decided for events that only book through it, if the event can be missed, it is more productive to not attend the event than deal with Eventbrite.

Pros

While I do not actually like anything about this software itself, I do like that, although with considerable difficulty, it enables me to book online for events. I simply wish that events would use different software in order to achieve the same end result of allowing booking online.

Cons

I find this software unwelcoming and overly complicated to achieve a seemingly simplistic task. It is even difficult to sign in, and I am rarely sure, even after receiving a confirmation e-mail if I have booked correctly. As a result, I regularly waste time calling the event venue the next day, if a number is provided, to check that all details have been accurately received, and often (not always, but more frequently than I regard as reasonable), despite having received a confirmation e-mail, had I not checked with the venue, I was not booked into the event, which for events with limited space is, of course, potentially especially problematic. As a culture writer, attending arts events is an important aspect of my job, and it is a great time waster and strain whenever an event is done entirely through Eventbrite, as I must check anything possible and still be nervous that I will have trouble attending a sometimes necessary event.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
8.8/10
Based on 2,412 user ratings
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Eventbrite Pricing

Eventbrite Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events

Only pay when ticket sales are made

Essentials plan: 2% + $0.79/ paid ticket

Professional plan: 3.5% + $1.59/ paid ticket

Premium plan: contact Eventbrite for a custom pricing plan

Free for free events

Value for Money
4.5/5
Based on 2,412 user ratings
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Eventbrite Features

Eventbrite Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customisable Branding
Customisable Reporting
Customisable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.5/5
Based on 2,412 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Eventbrite

Additional information for Eventbrite

Key features of Eventbrite

  • Accessible anywhere
  • Activity dashboard
  • Attendance management
  • Automatic notifications
  • Barcode / RFID scanning
  • Barcoded tickets
  • CRM integration
  • Collect money online
  • Credit card processing
  • Customizable branding
  • Data import/export
  • Discount management
  • Email invitations & reminders
  • Event management
  • Event scheduling
  • Event ticketing
  • Event webpage with logos, images, and URL
  • Multi-channel marketing
  • PCI DSS sompliance
  • POS
  • Real time data
  • Real time reporting
  • Registration management
  • SEO management
  • Sales analytics
  • Sales integration
  • Sales tracking
  • Social advertising
  • Social media integration
  • Social media promotion
  • Social network marketing
  • Third party integration
  • Ticket and registration sales tracking
  • Ticket management
  • Ticket printing

Benefits

  • Reach new audiences by creating a listing for the Eventbrite event database, and benefit from built-in tools including social media sharing, audience targeting, and custom email invitation creation.

  • Get insight into sales and other event metrics with Eventbrite’s 15+ built in reports which can be accessed from any device and are updated in real-time.

  • Benefit from mobile ticket scanning on the Eventbrite event management Android and iOS apps in order to provide an enhanced attendee experience.

  • Manage event ticket sales with real-time sales data and analytics, and benefit from the ability to sell tickets on a customized event website or on social platforms.

  • Integrate with over 100 third party apps including CRM, marketing, fundraising, accounting, and event management tools to synchronize data and streamline workflows.

  • Eventbrite FAQs

    Eventbrite FAQs

    Below are some frequently asked questions for Eventbrite.

    Q. What type of pricing plans does Eventbrite offer?

    Eventbrite offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Only pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events

    Q. What are the main features of Eventbrite?

    Eventbrite offers the following features:

    • Accessible anywhere
    • Activity dashboard
    • Attendance management
    • Automatic notifications
    • Barcode / RFID scanning
    • Barcoded tickets
    • CRM integration
    • Collect money online
    • Credit card processing
    • Customizable branding
    • Data import/export
    • Discount management
    • Email invitations & reminders
    • Event management
    • Event scheduling
    • Event ticketing
    • Event webpage with logos, images, and URL
    • Multi-channel marketing
    • PCI DSS sompliance
    • POS
    • Real time data
    • Real time reporting
    • Registration management
    • SEO management
    • Sales analytics
    • Sales integration
    • Sales tracking
    • Social advertising
    • Social media integration
    • Social media promotion
    • Social network marketing
    • Third party integration
    • Ticket and registration sales tracking
    • Ticket management
    • Ticket printing

    Q. Who are the typical users of Eventbrite?

    Eventbrite has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Eventbrite support?

    Eventbrite supports the following languages:

    Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Eventbrite offer?

    Eventbrite has the following pricing plans:

    Subscription

    Q. Does Eventbrite support mobile devices?

    Eventbrite supports the following devices:

    Android, iPhone

    Q. What other apps does Eventbrite integrate with?

    Eventbrite integrates with the following applications:

    Attendify, Batchbook, Bitium, Campaign Monitor, GetResponse, Pipeliner CRM, Salesforce Sales Cloud, Survmetrics, Velocify, WebMerge

    Q. What level of support does Eventbrite offer?

    Eventbrite offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials