--- description: Learn how ON24 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ON24 Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/528/video-conferencing/software) > [ON24](/software/91479/on24) # ON24 Canonical: https://www.getapp.co.nz/software/91479/on24 Page: 1 / 10\ Next: [Next page](https://www.getapp.co.nz/software/91479/on24?page=2) > ON24 provides digital experiences and webcasting for corporate communications and demand generation via a cloud-based SaaS application. Our industry-leading platform helps organizations to communicate with employees, clients, prospects and partners with measurable and greater impact. > > Verdict: Rated **4.3/5** by 222 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ON24 Benefits of ON24 Webcasting Solutions Interactive \& Engaging Audience Experience With Webcast Elite, you can produce professional-quality, fully branded webcasts that deliver an engaging and interactive user experience, in just a few simple steps right from your computer. No Downloads – Maximize Reach No plugins or time consuming app installations to prevent viewers from accessing your content. Your webcasts are available everywhere and on popular mobile devices. Easy-To-Use Tools For Producers \& Presenters Presentation tools built for the unique needs of the webcast presenter. Powerful Analytics Your webcasting programs are only as good as the data that defines your success. The ON24 platform empowers you with real-time graphical dashboards \& drill down tools to prove your ROI, get leads to sales, and impact revenue. Benefits of Virtual Environments Engaging and Interactive Virtual Experiences Offer your audience an engaging virtual experience with interactive locations, webcasts, social networking, scheduled chats, idea storming, blogs, and more. » Enterprise Security and Reliability Fully redundant enterprise-class platform that includes single sign on, employee authentication, role-based access, and other security features. Design Your Environment with "Drag \& Drop" Tools Easy and intuitive tools to create and maintain your virtual environment. Measure, Analyze, Adjust, and Optimize Real-time reports allow you to measure user behavior, content popularity and social networking interactions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 222 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ON24 - **Location**: San Francisco, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$10,000.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact ON24 directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, China, Germany, Japan, Mexico, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendee Management - Audience Engagement - CRM - Chat/Messaging - Customisable Branding - Event Management - Event Registration - File Sharing - Lead Generation - Live Chat - Live Streaming Software - Mobile Access - Multi hosts - On-Demand Webinars - Online Registration - Personalisation ## Integrations (8 total) - Cvent Event Management - HubSpot CRM - Marketo Engage - NetSuite - Oracle Eloqua Marketing Automation - Salesforce Marketing Cloud Account Engagement - SugarCRM - Veeva CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.getapp.co.nz/directory/528/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.getapp.co.nz/directory/528/video-conferencing/software) - [Community Software](https://www.getapp.co.nz/directory/585/online-community/software) - [Webinar Software](https://www.getapp.co.nz/directory/682/webinars/software) - [Marketing Analytics Software](https://www.getapp.co.nz/directory/602/marketing-analytics/software) - [Virtual Event Software](https://www.getapp.co.nz/directory/1735/virtual-event/software) ## Alternatives 1. [ClickMeeting](https://www.getapp.co.nz/software/20568/clickmeeting) — 4.5/5 (179 reviews) 2. [Zoom Events and Webinars](https://www.getapp.co.nz/software/2047284/zoom-video-webinar) — 4.6/5 (6050 reviews) 3. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14526 reviews) 4. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 5. [Webex Suite](https://www.getapp.co.nz/software/10375/webex) — 4.4/5 (7396 reviews) ## Reviews ### ""Changing the way we train"" — 4.0/5 > **Tyler** | *5 February 2019* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: The reason we went with On24 was for the broadcasting feature, and how easy it was to set up an event. We host between 25 and 35 live trainings a year, but up to a few years ago they were only for those would could travel to our facility. Our goal was to open the experience to a much larger audience through video, and On24 was the best solution. One of my biggest requirements when choosing a platform was the ease of use for our attendees. Between making it very easy to sign in, and how customizable the user dashboard is, I was able to ensure the best user experience for my audience, most of whom don't use a computer much. We are now in our second year with the platform and it continues to get better. The On24 team has been very responsive when we had any concern. > > **Cons**: Our two biggest issues with the system have been: Freezing and buffering problems with our audience. When we first starting using their platform, On24 was flash based. They have made strides to move to HTML 5 and adaptive bit rates, but we still get complaints of the video freezing. Most of the time, a browser refresh fixes it. I have a feeling that most of the other problems stem from someone watching Netflix in the other room. The second is the mobile phone experience. For a standard webinar it would be ok, but it is unusable for broadcast video. Since they cannot have the slide widget and the media player open at the same time, it makes it way too cumbersome to switch from video to slide to Q\&A and back. Until they have an app like Citrix, I tell all my attendees to never use their phones. > > The problem we had was reach. We could bring in all the best instructors in the world, but we could only impact the few we could cram into our training facility. Live interaction is very important to us, so that is what kept us from just recording them and posting them online. The community interaction is a must. Because of this, we knew we needed to utilize live video with interaction capabilities, but at the same time keep it simple enough that anyone could participate. How could we make them feel like they were in the room with us? The biggest benefit we have seen is how quickly the HVAC industry has recognized us as a training leader. Most of the major manufacturers are now looking to us to help them educate their clients ----- ### "On24 Review" — 4.0/5 > **Tazneen** | *22 January 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ease of setting and conducting up webinars. The detailed reporting lead generation capability. Love the widgets and the ability to customize the console. We use Ideas and group chat a lot within our training webinars to keep the audience engaged. > > **Cons**: When we have a webinar series, we can link them so individuals can register for all sessions by choosing on all sessions in the list. They are not notified, in case they miss one or are not able to automatically register for all. At times, an individual will me mistake use a wrong email address and we need to go to each session to remove him, instead of being able to do that for all sessions. > > We have one person in our organization who manages all webinars through that the organization runs. It was very difficult to get his time as we had plans to run more frequent webinars. We didn't have access to reports or even registered and attended list. we had to get that from him. Once we moved onto ON24, there is two of us in my team who manage all of our webinars and training ourselves. We were able to run over 50 webinars in one year and thats only part of our overall job. Many of the built in automation like On-Demand library, email notifications, ability to copy previous consoles, and use previous instructors BIO and photo saves us time an effort ----- ### "Predatory sales tactics, poor customer service and outdated platform" — 2.0/5 > **Verified Reviewer** | *17 November 2020* | Oil & Energy | Recommendation rating: 1.0/10 > > **Pros**: While ON24 is a somewhat reliable platform, the sales and support team and general business practices have left a horrible taste in our mouth. ON24 is extremely secretive about their pricing so they can take the most advantage of any client that reaches out to them. > > **Cons**: Extremely expensive with shady marketing practices. Poor customer service. The platform has been made intentionally difficult and features-deprived, so they can charge customers extra for every toggle switch they turn on. The ON24 cloud based platform is also super outdated and glitchy for presenters and attendees. If you don't have one of the dozens "premium" support packages, good luck getting a hold of someone on time to fix a simple issue with the platform. You will never know the actual pricing with ON24 until you sign an agreement and start using it for a few months. The pricing has been kept secret for this exact purpose so that they can prey on any customer they can. We do not recommend ON24 at all\! > > Really unpleasant. ----- ### "Great Webinar Platform" — 5.0/5 > **Maureen** | *11 January 2019* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: The ON24 platform is very user friendly. The set-up of a webinar, collection of registration to the execution on the day of the webinar is great and so easy. The system is very reliable and we've experienced very few hick-ups along the way from a technological standpoint and the quality of the call on the live webinar is also reliable. The reporting capabilities are robust and above average in comparison to other suppliers. > > **Cons**: While ON24 is a great webinar platform, the cost is higher than average which makes it an expensive platform to use. Also, the tech people that join the webinars for an added $500 or more fee, aren't always the best and have language barriers and aren't that proactive. It's apparent this has been outsourced overseas. However, ON24 has worked with us and enabled us request specific technicians which has been helpful. > > Overall, we have a great experience with ON24. It's an easy and user friendly system. The reporting is very robust and helps us to really evaluate attendance and what marketing initiatives work well and which ones don't. We have found the capabilities to be satisfactory and we've been able to execute each webinar the way we've planned. The system is reliable and have experienced very few technical glitches. I would highly recommend (and do) this system to others. ----- ### "The best webinar platform for measuring engagement" — 5.0/5 > **Kristen** | *11 January 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: When comparing webinar platforms, One24 was above and beyond in terms of analytics. You can easily see registrants, attendees, and see their engagement (who downloaded a resource, who responded to a poll, etc). This has helped immensely for measuring and helping us drive continued engagement in our presentations. The webinar console was a big selling point too, as it can be completely customized to your brand's identity. Finally, the automated follow up emails and Marketo integration are key. > > **Cons**: On24 is by far the most expensive webinar platform that my team encountered. However, it's reliable and worth it for my company. There are a few small things that I don't like - for example, getting signed out of the platform constantly - but overall, it works for us. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.co.nz/software/91479/on24?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91479/on24) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data