Simpro

4.1 (131)
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Streamline operations. Increase profits. Grow your business.

About Simpro

Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

More than 250,000 field service professionals in the commercial and residential spaces trust Simpro for workflow management. Simpro combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.

Simpro is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro connects with QuickBooks and Xero for streamlined accounting and job management.


Key benefits of Simpro

Simpro has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports


Images

Simpro Software - Import major supplier catalog
Simpro Software - Capture customer's information easily
Simpro Software - Easily revise and adjust your estimates
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Simpro video
Simpro Software - Import major supplier catalog
Simpro Software - Capture customer's information easily
Simpro Software - Easily revise and adjust your estimates

Not sure about Simpro? Compare with a popular alternative

Simpro

4.1 (131)
VS.
Highly reviewed

Starting Price

US$30.00
month
US$85.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

244
105

Integrations

10
6

Ease of Use

3.8 (131)
4.1 (498)

Value for Money

3.9 (131)
4.3 (498)

Customer Service

4.0 (131)
4.5 (498)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.1 /5
(131)
Value for Money
3.9/5
Features
4.0/5
Ease of Use
3.8/5
Customer Support
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 131
Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

the ideal software for project management.

Reviewed on 10/11/2022

I recommand this sofware because it's really helps to get project done very quickly

I recommand this sofware because it's really helps to get project done very quickly

Pros

Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.

Cons

I have to use it at least for 3 pojects to get my hands on it.

Alternatives Considered

MeasureSquare

Switched From

MeasureSquare
Carl
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Growth, Development &

Reviewed on 12/09/2019

Bring CRM, quote management, inventory, service & billing has been a benefit that cannot be...

Bring CRM, quote management, inventory, service & billing has been a benefit that cannot be overstated! We've grown with the SimPro product & the team has been so receptive to our needs. Bringing customer service to the US has reduced the wait time & ability to address issues by 90% (not to mention the familiarity of speaking the same language)!

Pros

SimPro has helped our bottom line grow & grow & brings many departments into 1 platform!

Cons

Items like customer contacts & customer setup require multiple data entries. Quote forms needs higher level of editing to produce a pleasing, eye-catching aesthetic presentation form.

Response from Simpro Software

Hi Carl, thanks for taking the time to review simPRO! We appreciate your feedback. Feel free to submit your ideas in regards to custom Quotes to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features.
Best, Team simPRO

Brad
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

You will be sold a dream

Reviewed on 28/07/2021

If you are a small business without several administration staff DO NOT PURCHASE this product....

If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers.

If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Pros

There are some good features to this software, and on paper it works amazingly.

A few stand out features for me are:

- Inventory management
- Asset Management
- Would be great for large scale project management
- Integration

Cons

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app
- Expense, be prepared for implementation to cost thousands of dollars.
- Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff
- Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on.
- Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.

Alternatives Considered

Tradify and Fergus

Reasons for Choosing Simpro

Fergus is a small team with limited resources so their R&D is slow. Fergus is an amazing app with really friendly staff however Simpro sold me a dream and I took the bait. Simpro does have may features

Switched From

Fergus

Reasons for Switching to Simpro

Simpro has more features and more integration options
Njela
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Job management system

Reviewed on 1/03/2022

When you pay for training, they are great and very helpful.

When you pay for training, they are great and very helpful.

Pros

We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time

Cons

Intergration with Xero is getting better.

Response from Simpro Software

Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!

Jarey
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlining our process

Reviewed on 7/06/2019

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make...

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make modifications by just logging in from anywhere. The time it takes to do a task of my staff and myself has been reduced tremendously.
Finding a client file vs just looking it up in simPRO is huge time saver!

Pros

Saving of Staff time, less paperwork, easier to find info on clients quickly. Also the log of every event from who created a job, to notes from a phone call. Makes it easy to look at timeline.

Cons

Not being able to share attatchments within software from office to field level without going outside of software. Not being able to modify inventory on completed invoice.
Trainers were great, but they were not familiar with my industry.

Alternatives Considered

FieldEdge

Reasons for Switching to Simpro

simPRO had dealers within my industry that I could relate to. The other alternative was more geared to the electrical and HVAC fields. Also simPRO was willing to come to my office and do a training.

Response from Simpro Software

Hi Jarey, thank you for taking the time to review simPRO! We're glad to hear that simPRO is helping you save time in your daily operations. If you need any additional help with attachments, invoicing, or other simPRO features, please refer to the simPRO helpdesk: https://helpdesk.simprogroup.com.

Showing 5 reviews of 131 Read all reviews

Simpro FAQs

Below are some frequently asked questions for Simpro.

Simpro offers the following pricing plans:

  • Starting from: US$30.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

AUD pricing, exc GST. Does not include implementation & training.

Simpro has the following typical customers:

11–50, 51–200, 201–500

Simpro supports the following languages:

Dutch, English

Simpro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Simpro integrates with the following applications:

Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, Podium, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Xero, Zapier

Simpro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Simpro.