About Simpro
Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.
More than 250,000 field service professionals in the commercial and residential spaces trust Simpro for workflow management. Simpro combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.
Simpro is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro connects with QuickBooks and Xero for streamlined accounting and job management.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Simpro
Simpro has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
Dutch, English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Simpro: 249
Alternatives
RazorSync
D-Tools System Integrator (SI)
Corecon
QuickBooks Desktop Enterprise
Reviews
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- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
the ideal software for project management.
Reviewed on 10/11/2022
I recommand this sofware because it's really helps to get project done very quickly
I recommand this sofware because it's really helps to get project done very quickly
Pros
Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.
Cons
I have to use it at least for 3 pojects to get my hands on it.
Alternatives Considered
MeasureSquareSwitched From
MeasureSquare- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great solution!
Reviewed on 10/10/2019
Our experience has been great. We have been using it for about 6 months tho we have had it over a...
Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.
Pros
Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.
Cons
There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.
Response from Simpro Software
Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Service is horrible, lots of broken promises.
Reviewed on 16/03/2022
Our experience with Simpro started out great. The sales person promised us the world and we bought...
Our experience with Simpro started out great. The sales person promised us the world and we bought in. The onboarding process was partially hampered by Covid so the whole process was done online. We worked our way though that and started to use the program. We even switched our accounting software to one that was compatible with their system. A lot of the features that they promised to be seamless were not and I kept getting told that it would get better and that they would work on it. The tax features were not compatible in Canada, even though we were assured numerous times that they were and when they finally admitted that they weren't they promised they would fix the issues. We limped along with the software for about 6 months all the while being promised that the issues were being fixed. During this time we saw a definite drop in revenue, that corrected itself when we cancelled the software. We eventually got in contact with upper management, they promised to work with us and make things right. Unfortunately that is all it was, promises that were never followed through on. After cancelling Simpro we were promised that they would keep in contact and even potentially talk about refunding some money. From that point on they refused to reply to emails or phone calls. Stay away. They only care about collecting your money and will say whatever they need to to do this.
Pros
The Quote features and catalogue worked well.
Cons
Time entering, looking back on jobs, live time costing
Reasons for Choosing Simpro
We were looking for a more encompassing CRM that would require less man hours to runReasons for Switching to Simpro
At the time thought it was the closest one to cover all of our needs.Response from Simpro Software
Hi there Russell,
Thank you for your candid feedback and details in regard to your experience with simPRO. We are deeply saddened to hear that you had a less than ideal experience with our software and team. We understand the implementation process can be a lot of work for your business. Our training process is robust and can take a significant amount of time, however, it is essential for long-term success with our software.
We are also disappointed to hear that you were not pleased with the experience you had with our upper management; serving our customers is a top priority of ours, and we want to make sure it is being showcased through all of our simPRO departments. We have reached out to your Account Management team to have them assist you in any way possible. Once again, we would like to sincerely apologize for any negative experience you have had, and we wish you all the best in your future endeavors.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service
Reviewed on 21/07/2020
From the beginning everyone I have worked with has been incredible. If they don't have an answer...
From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.
Pros
Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.
Cons
There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.
Alternatives Considered
FieldEdgeReasons for Choosing Simpro
ServiceCEO is shutting down and does not integrate with QuickBooks.Reasons for Switching to Simpro
Less expensive, more customization availableResponse from Simpro Software
Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great to have everything in one place
Reviewed on 4/03/2022
I only do the invoicing and purchase orders
I only do the invoicing and purchase orders
Pros
I do the invoicing and it works very well for me.
Cons
There are things I would like to be a bit easier.
Response from Simpro Software
Hi there Jeannette, thank you so much for your feedback. We are constantly looking for new ways to improve, and this is the kind of insight that is so helpful to us. We are looking forward to continue supporting your business growth and success. Wishing you all the best!
Simpro FAQs
Below are some frequently asked questions for Simpro.Q. What type of pricing plans does Simpro offer?
Simpro offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
AUD pricing, exc GST. Does not include implementation & training.
Q. Who are the typical users of Simpro?
Simpro has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does Simpro support?
Simpro supports the following languages:
Dutch, English
Q. Does Simpro support mobile devices?
Simpro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Simpro integrate with?
Simpro integrates with the following applications:
Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, Podium, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier
Q. What level of support does Simpro offer?
Simpro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Simpro.
- Field Service Management Software
- Business Process Management Software
- ERP Systems
- Facility Management Software
- Maintenance Management Software
- Service Dispatch Software
- Workflow Management Software
- Business Management Software
- Field Activity Management Software
- HVAC Software
- Inventory Control Software
- Plumbing Software
- Electrical Contractor Software
- Contractor Software
- Work Order Software
- HVAC Estimating Software
