--- description: Learn how Momentum can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Momentum Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Momentum](/software/91437/momentum-mobility) # Momentum Canonical: https://www.getapp.co.nz/software/91437/momentum-mobility Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/91437/momentum-mobility?page=2) > Momentum Telecom is a leading service provider of cloud communications and collaboration solutions. It helps deliver integrated voice, video, and data solution that’s mobile, flexible and future proof, enabling employees to communicate freely with customers and partners in real-time. > > Verdict: Rated **4.6/5** by 102 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 102 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentum - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Price on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, French Guiana, Georgia and 40 more ## Features - Automatic Call Distribution - Call Centre Management - Call Monitoring - Call Recording - Call Routing - Call Transfer - Caller ID - Live Chat - Reporting & Statistics - Reporting/Analytics - SIP Trunking - Third-Party Integrations - Unified Communications - Video Conferencing - VoIP ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) - [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software) - [Telephony Software](https://www.getapp.co.nz/directory/294/telephony/software) ## Alternatives 1. [VoIP.ms](https://www.getapp.co.nz/software/2035391/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Nextiva](https://www.getapp.co.nz/software/91289/nextiva) — 4.6/5 (916 reviews) 4. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14581 reviews) 5. [Wildix](https://www.getapp.co.nz/software/2045027/wildix) — 4.7/5 (209 reviews) ## Reviews ### "G12 Delivers Excellent SMB Phone Service\!" — 5.0/5 > **Mike** | *18 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Being able to pre-configure phones and have them provisioned for an end user before the phone arrives at the customer's site is very convenient. It's a streamlined feature and is easily one of the best. Additionally, G12 customer service is pretty damn good too. > > **Cons**: I don't really have any negative things to say about G12. It has been a solid tool and was a no-brainer choice. ----- ### "Complete Solution for SMBs" — 5.0/5 > **Craig** | *18 October 2022* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Simple to deploy and manage. Users love it . > > **Cons**: Customization and integrations need to be developed. > > Customer service is truly amazing. They are always available and quick to resolve any issues or changes. ----- ### "Never Use Momentum Telecom" — 1.0/5 > **Michael Paul** | *26 May 2023* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: Not much. I trust that as customers start submitting reviews, the firm will go out of business. > > **Cons**: Poor customer service, poor communication, unethical, unprofessional > > On 4/18, my dad emailed Momentum Telecom that his firm was closing. He attempted to shut down the service. He is 73 years old. Momentum would not help.He sent formal notice via email on 5/14 that I was authorized. I called \[sensitive content hidden\] on 5/14. No one answered. I sent an email and called on 5/15. No one answered. I called the main line for Momentum. My father authorized me on the phone. They said only my account manager, \[sensitive content hidden\] , could help. They said she would call. No one called.After two days, I called \[sensitive content hidden\] and the main line again on 5/17. I made a formal complaint. I was transferred to someone who assured me someone would call. No one called. On 5/19, \[sensitive content hidden\] emailed that we owed an early termination fee of 3,143.87. I called and asked for an explanation of the bill. They told me someone would call. No one called.On Monday, 5/22, \[sensitive content hidden\] emailed that I was not authorized on the account. Dad reiterated that I was authorized. We asked for the original contract. \[sensitive content hidden\] emailed it to us. The contract was signed by a former employee who didn't have authorization to enter the firm into financial contracts.On 5/23, \[sensitive content hidden\] said she had had a full schedule, clarifying why she didn’t call. Then stated she could not answer questions about the final bill until 7/1.They called on 5/26. Dad promptly handed the phone to me. I asked why we were being charged 3200 when our monthly bill was 160. They were confused and said we owed them 1600 without explaining why. ----- ### "G12 Teams Phone System" — 4.0/5 > **Nathan** | *4 April 2024* | Fishery | Recommendation rating: 8.0/10 > > **Pros**: Support was easy to work with and helpful. Implementation costs are included in the monthly user license as is all support. > > **Cons**: Setup was confusing. They provide you with an initial Excel workbook and your project manager walks through it with you. The PM is not able to answer all the questions and the workbook doesn't have great instructions. > > The team was easy to work with, friendly, and helpful. Despite some confusion, the overall experience was good. ----- ### "Great product" — 5.0/5 > **Andrew** | *1 November 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: G12 uses the same Yealink platform that I have used for other phone providers. Moving over to G12 has been seamless. There was no need to learn a new system. > > **Cons**: There are a few features that are available on my other Yealink platform that are not present with G12. Text to speech voicemail and forwarding the main line from the phone inventory list. Though there is a way to forward the phone number through the software, it requires a few extra steps. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/91437/momentum-mobility?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91437/momentum-mobility) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data