Online Appointment Scheduling Software
4.3/5 (38 reviews)AppointmentPlus provides appointment scheduling software for businesses and institutions of all sizes, including logistics, retail, healthcare, wellness, banking, finance, automotive, massage, higher education, and many others.
The system was built to scale, so whether your organization has 1 location or 1000s of locations, AppointmentPlus can serve your needs. The system was also designed to be easily configured. So it can be customized to the unique scheduling requirements of most any business.
AppointmentPlus is web-based, so it can be accessed 24 hours a day from anywhere in the world. Both iOS and Android apps are free to use for any system user.
Pros
I am someone who likes to stay organized. Having a great software to help me remember when to meet with students I am tutoring or when to go to business meetings for my freelance clients, when I have doctor appointments, etc. really helps me out. I have a busy schedule and can forget important appointments without this software! It is easy to use and fairly intuitive. It is also cloud-based, which helps me in case I don't have my computer or phone.
Cons
It has a bit of a learning curve. It took some trial and error to perfect use. Customer service is there to help, however.
Thank you for your review of the system. It sounds like you are a tutor. We have hundreds of tutors who use AppointmentPlus. I'm glad the software helps keep you organized with your busy schedule. And yes, the fact that it's cloud-based does make it convenient because you can access your account anywhere at any time. With regard to your comment about the learning curve, it's true. Like most software systems, it takes a little while to get the hang of using the system. But, once you are used to it, it's easy. And, as noted, our customer service team is always ready to help. Thank you again for the excellent review!
We had a rough start early on in the partnership with the speed of the API's but once we got past those issues things have been smooth sailing. We didn't cancel because the of anything Appointment Plus did or did not provide, it just didn't make sense for us to continue using it when we had created our own functionality within our application to do scheduling. Overall we had a great partnership with Appointment Plus and I would recommend it to any one looking for a scheduling application.
Pros
API's were dependable once we got them up to our satisfaction
Cons
Along the same line as the Pros, the API's couldn't handle larger amounts of data. We attempted to get schedules for 30 days at a time and the API's could only handle 14 days at a time. This required us to make multiple calls when we wanted to go past 14 days.
Any time I have ever had an issue or problem, I submit a ticket, they respond telling me they received it and they are working on it. Then, usually within the same day they get back to me and the issue is resolved. They explain why it happened, how to prevent in the future, if applicable and they also give me other helpful resources. I am a very satisfied customer!
Pros
Ease of use and adaptability! There is a lot to this software, but we only use it for a very specific reason and it is very adaptable for what we need it for. It is very easy to use...anybody can log on and just intuitively pick it up and run with it...seriously!
Cons
The reporting function gets a little confusing, probably because there are so many options to choose from.
There was a learning curve for me using the program. I am not a "tech" person. However, I have come to depend on the program. It has saved me hours of working doing tutor scheduling by hand. It has also cut out about 90% of "no shows" and missed appointments.
Pros
Scheduling is easy and an e-mail goes directly to the tutor, the student, and the administrator.
Cons
We hire a lot of tutors each semester and it takes a lot of time to set up schedules and locations. I wish it could give me a notice when tutors have reached a maximum number of hours they can work. For example: our Federal Work Study tutors can only work 8-10 hrs. a week. I have to watch this carefully.
Pros
Appointment Plus is a powerful system that's great for managing multiple service provider's schedules as well as gathering client data for marketing.
Cons
It's cost. It's a bit too pricey for a small buisness or solo practioner.
Thank you for the 5-star review. AppointmentPlus is indeed a powerful scheduler. It has over 700 preference settings that allow for strong configurability. It also provides myriad work flow options.
I see that you noted that you felt the software was pricey. It is true that it's not cheap. However, in terms of ROI, it's hard to beat. Plus, we believe in being hands-on. You get to speak with a coach during the sales process, you get live training for you and your team, and you can speak with a live support agent if you have questions.
Thank you again for your review!
All Plans Include:
• Free Consultation and Onboarding
• Event Scheduling
• Customer Payments
• Multiple Access Levels
• Google Calendar Sync
• Email/Text Reminders
• Basic Support
• Facebook Integration
• Recurring Appointments
• Detailed Reports
- Multiple Staff Schedules: Maintain schedules and calendars for multiple staff members.
- Payment Processing: Allow customers to pay online when they book.
- Robust Reporting: Get powerful intelligence into your operations.
- Multi-location Configuration: Streamline scheduling operations for multi-location businesses.
- A+ Customer Service: Fast and effective customer service for all clients.
Below are some frequently asked questions for AppointmentPlus.
AppointmentPlus offers the following pricing plans:
Starting from: US$49.00/month
Pricing model: Subscription
Free Trial: Available
All Plans Include:
• Free Consultation and Onboarding
• Event Scheduling
• Customer Payments
• Multiple Access Levels
• Google Calendar Sync
• Email/Text Reminders
• Basic Support
• Facebook Integration
• Recurring Appointments
• Detailed Reports
AppointmentPlus offers the following features:
AppointmentPlus has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
AppointmentPlus supports the following languages:
English, French, Spanish
AppointmentPlus has the following pricing plans:
Subscription
AppointmentPlus supports the following devices:
Android, iPhone, iPad
AppointmentPlus integrates with the following applications:
BirdEye, Constant Contact, KaleidaCare, LeadsBridge, ReminderCall.com, iContact, iContact Pro Automation
AppointmentPlus offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
I got the benefit of organization and never forgetting an appointment.