--- description: Learn how athenaOne can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: athenaOne Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [athenaOne](/software/91402/athenaclinicals) # athenaOne Canonical: https://www.getapp.co.nz/software/91402/athenaclinicals Page: 1 / 38\ Next: [Next page](https://www.getapp.co.nz/software/91402/athenaclinicals?page=2) > AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency. > > Verdict: Rated **3.8/5** by 910 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of athenaOne Streamlines clinical, billing, and patient engagement workflows through a fully integrated, AI-native platform designed for ambulatory care settings. Automates routine administrative tasks and data exchange, helping reduce manual work and improve efficiency for healthcare teams. Delivers actionable insights and real-time access to comprehensive patient data, supporting informed decision-making at the point of care. Enhances patient experience with self-service tools, secure communication, and telehealth options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 910 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: athenahealth - **Location**: Watertown, US - **Founded**: 1997 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Bed Management - Billing & Invoicing - Case Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Code & Charge Entry - Coding Assistance - Compliance Tracking - Customisable Dashboard - Decision Support Software - Document Management - Drug Reference Database - Dunning Management ## Integrations (33 total) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software) - [Cardiology EMR Software](https://www.getapp.co.nz/directory/3339/cardiology-emr/software) - [Podiatry EMR Software](https://www.getapp.co.nz/directory/3435/podiatry-emr-software/software) - [Medical Billing Software](https://www.getapp.co.nz/directory/64/medical-billing/software) - [Telemedicine Software](https://www.getapp.co.nz/directory/961/telemedicine/software) ## Alternatives 1. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (858 reviews) 2. [Jane](https://www.getapp.co.nz/software/122271/jane-app) — 4.8/5 (507 reviews) 3. [SimplePractice](https://www.getapp.co.nz/software/102879/simplepractice) — 4.6/5 (2827 reviews) 4. [Practice Better](https://www.getapp.co.nz/software/2068954/practice-better) — 4.8/5 (96 reviews) 5. [Mend](https://www.getapp.co.nz/software/110429/mend-app) — 4.6/5 (920 reviews) ## Reviews ### "Useful Software" — 4.0/5 > **Kristina** | *25 June 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It’s easy to navigate the program. It was also user friendly and simple to learn. > > **Cons**: Sometimes I would get loading errors and it would freeze and or pause and need to be restarted. ----- ### "Just start/continue using Athena" — 5.0/5 > **Michael** | *10 February 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Allows the practice to function very well with one employee. > > **Cons**: Honestly there is nothing I have encountered using athenaOne to really not like. > > I have had a very positive experience. The platform continuously improves, obviously using input from the end users, which is not common with most EHR’s. This is my tenth year using Athena, and will use it until retirement. ----- ### "Athena One" — 2.0/5 > **Heather** | *13 November 2025* | Medical Practice | Recommendation rating: 4.0/10 > > **Pros**: Athena does have all the bells and whistles for a private practice EMR. It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily. > > **Cons**: If you have a problem you need to solve or you need help with any of the features Athena offers you have to create a case with the CSC. The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days. Also all of the CSC is hired over seas so their English is horrible and half the time you cant understand what they are saying. > > Overall it is not a horrible EMR, it does have a lot of features that other EMRs do not have. Athena One is expensive, they take over 7% of all the money brought into the practice. ----- ### "Powerful platform with some minor drawbacks" — 4.0/5 > **Verified Reviewer** | *26 February 2026* | Government Administration | Recommendation rating: 6.0/10 > > **Pros**: Combines scheduling, medical records, billing, and patient communication in one system, which can streamline workflows. > > **Cons**: Messaging notifications can get dropped and document capture can be hit or miss when it's lagging. Also the learning curve is steep, and it's pricey. > > My overall experience with athenaOne has been positive, especially in terms of having everything integrated into one system. Managing scheduling, electronic health records, billing, and patient communication is nice. Patients are not as fond of it. ----- ### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5 > **Absana** | *20 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing \& Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom. Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system > > **Cons**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable. > > My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal. ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.co.nz/software/91402/athenaclinicals?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91402/athenaclinicals) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data