About Verizon Connect

Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.

Pricing starting from:

US$45.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Verizon Connect

Key benefits of Verizon Connect

Increase fleet visibility.
Streamline processes. Get more done with fewer resources.
Help your team improve driving habits.
Increase productivity and improve efficiency.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English, Spanish

Pricing starting from:

US$45.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Verizon Connect

Images

Verizon Connect Software - 1
Verizon Connect Software - Verizon Connect dashboard
Verizon Connect Software - Verizon Connect map
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Features

Total features of Verizon Connect: 86

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Tracking
  • Billing & Invoicing
  • Billing Portal
  • Calendar Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customisable Invoices
  • Customisable Reports
  • Dispatch Management
  • Document Imaging
  • Driver Management
  • Driver Settlements
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • Fleet Management
  • For Drivers
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Hourly Billing
  • IFTA Reporting
  • Inventory Control
  • Inventory Management
  • Invoice History
  • Job Costing
  • Job Management
  • Lead Management
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Management
  • Payment Collection in the Field
  • Personnel Management
  • Preventive Maintenance
  • Project Billing
  • Quotes/Estimates
  • Real Time Monitoring
  • Real Time Notifications
  • Recurring Appointments
  • Repair Tracking
  • Reporting/Analytics
  • Resource Scheduling
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Shipping Management
  • Technician Management
  • Third Party Integrations
  • Timesheet Management
  • Tire Management
  • Trip Logs
  • VIN Lookup
  • Variables Monitoring
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Work Order Creation
  • Work Order Management

Alternatives

BigChange

4.6
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ServiceWorks

3.9
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UpKeep

4.7
#3 Alternative to Verizon Connect
UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign...

Jobber

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#4 Alternative to Verizon Connect
Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

Reviews

Overall rating

3.2 /5
(707)
Value for Money
2.8/5
Features
3.2/5
Ease of Use
3.4/5
Customer Support
2.8/5

Already have Verizon Connect?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 707
Cindy B.
Overall rating
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's one of the best purchases our company ever made.

Reviewed on 21/05/2018

We love this software, and we have cut down on employees unapproved use of company vehicles and...

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Buz P.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Verizon Connect is a good product

Reviewed on 25/06/2019

In the construction business we are able to see where our trucks are located at all times. We are...

In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.

Pros

Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.

Cons

Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.

Glenford B.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible On boarding experience

Reviewed on 11/08/2021

2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did...

2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did send me a warning that I would be charged $100 per vehicle if I missed my install appointment, but can't tell me how much they will reimbursement for the cost of my staff sitting round waiting.

Pros

Hard to say, I can't get the install done.

Cons

Customer service is terrible, no follow up, hard to get anyone that will be accountable. Be prepared for long hold times if you have issues.

Alternatives Considered

Samsara

Reasons for Switching to Verizon Connect

I have verizon fios, thought having to deal with one contractor would benefit me. I was wrong.
Shawn G.
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

We Cried out for Help a Long Time

Reviewed on 24/06/2019

Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019...

Since we switched to ELD, absolute kaaos and mayhem. Sold us a product that wouldn't work with 2019 Kenworth. Our tablets were outdated, salesman never checked. We had to purchase $$$ tablets. The HOS violations report didn't work for 8 months. Vehicles we asked to be removed stayed in since 2016 (3 years). Could not provide a cable for a 2019 Kenworth for over 6 months. We were literally forced to go to a competitor. Our account rep was absolutely horrible. The fellow we got at the end was nice, but it was too late by then.

Pros

We liked Fleetmatics. We liked that power units and trailers could go on one page. We liked the reports the program offered. The Irish were friendly, and easy to work with. They were always knowledgeable, and helpful.

Cons

The tablets lost connection with the truck in no cell service areas. Verizon never announced updates. When updates occurred, they would interfere (take presidence) over the logbook in use, blocking drivers from logging in/out from breaks, and creating excessive unassigned miles. The gps would say 195 miles when we travelled 12 miles, not accurate. A vehicle we did not own showed up in our fleet. Vin numbers and vehicle data came up missing. Very unpredictable and inaccurate data. Portions of the program were inop for long periods of time. Notifications for events occurring in the future, how does that happen? Techs support not all on the same page as far as procedure when we called in. Some fixed things, others said there was no fix. Clearly not all trained, and the gap is huge. Some were argumentative.

Dan C.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Truthfully the worst customer service received in 20+ years of partnering with various...

Reviewed on 3/06/2021

If the notes above do not yet paint a good picture for you, and you are still considering signing a...

If the notes above do not yet paint a good picture for you, and you are still considering signing a contract for this product, I suggest that you plan to throw away the monthly fee for 1 unit out of every 20 that you need. It won't ever work, nor will it be replaced by this team of leaderless lackwits, so make sure to order 21.

Pros

The ease of use and robust features of this relatively low cost option are really great. Easy, fast, intuitive, user friendly- it checks almost every box. But the utter void of customer service blows it.

Cons

The utter void of customer service. We certainly know better rationally, but it actually seems as if customer service is deliberately messing with us. It is difficult to imagine an explanation for the laughably circuitous experiences we have had in the many, many times we have simply tried to get a single non functioning unit replaced since February 2021. Not several single units, but literally the exact unit that failed to work right out of the box.

Showing 5 reviews of 707 Read all reviews

Verizon Connect FAQs

Below are some frequently asked questions for Verizon Connect.

Verizon Connect offers the following pricing plans:

  • Starting from: US$45.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Verizon Connect has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Verizon Connect supports the following languages:

English, Spanish

Verizon Connect supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Verizon Connect integrates with the following applications:

AssetWorks, Comdata AP Automation, Descartes MacroPoint, ESRI ArcView, Fleetio, FourKites, ProMiles Fuel Management, Quickbooks Online, ServMan, ServiceMax, Shipwell, Whip Around, project44 Freight APIs

Verizon Connect offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Verizon Connect.