--- description: Learn how Lightspeed Retail can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lightspeed Retail Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/324/inventory-management/software) > [Lightspeed Retail](/software/91305/lightspeed-retail) # Lightspeed Retail Canonical: https://www.getapp.co.nz/software/91305/lightspeed-retail Page: 1 / 40\ Next: [Next page](https://www.getapp.co.nz/software/91305/lightspeed-retail?page=2) > One retail platform to manage payments, inventory, suppliers and staff. Lightspeed has what you need to scale and succeed – easy-to-use POS, eCommerce, advanced reporting \& more. > > Verdict: Rated **4.0/5** by 975 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Lightspeed Retail Lightspeed powers businesses in over 100 countries. From Apparel to Home \& Gardening, Lightspeed Retail supports entrepreneurs to improve efficiency and increase visibility across different areas such as inventory and sales in their store, or chain of stores. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 975 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: A$129.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $129/mth (Annual plan) - Designed for essential day-to-day needs for independent retailers. Core: $229/mth (Annual plan) - Ideal for retailers seeking management tools to facilitate business growth. Plus: $329/mth (Annual plan) - Tailored for advanced customisation and ease of scalability in established retail operations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Belgium, Canada, France, Germany, Netherlands, New Zealand, Switzerland, United Kingdom ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Cash Management - Catalog Management - Channel Management - Check-in/Check-out - Clock In/Out - Consignments - Content Management - Cost Tracking - Credit Card Processing ## Integrations (76 total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... and 61 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.co.nz/directory/97/shopping-cart/software) - [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software) - [Retail Management Software](https://www.getapp.co.nz/directory/198/retail-management/software) - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) - [iPad POS Software](https://www.getapp.co.nz/directory/835/ipad-pos/software) ## Alternatives 1. [Epos Now](https://www.getapp.co.nz/software/106871/epos-now) — 3.8/5 (719 reviews) 2. [Shopify](https://www.getapp.co.nz/software/8275/shopify) — 4.5/5 (6689 reviews) 3. [PayPal](https://www.getapp.co.nz/software/91263/paypal) — 4.6/5 (26408 reviews) 4. [RetailEdge](https://www.getapp.co.nz/software/128123/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.getapp.co.nz/software/125371/shopify-pos) — 4.6/5 (241 reviews) ## Reviews ### "After Two Years - Lightspeed Remains The Best In All Categories" — 5.0/5 > **Sean** | *29 May 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: After two other point of sale systems; and after two years using Lightspeed, it is by far the best in all categories. We had two previous POS systems that fell short in comparison to Lightspeed. Part of our success with Lightspeed is that after two previous point of sale systems; we knew what we really needed and the right questions to ask during the sales process. We submitted specific questions in writing. All of our questions we answered in detail in less than 24-Hours. The sales team knows their products and knew my industry. In fact, most of our distributors catalogs are already pre-loaded into their system. The transition from our other popular POS was relatively easy, especially in comparison to our previous transition. The Lightspeed team was always there to help and even anticipated needs before I knew them. The inventory system and purchase order system work well. > > **Cons**: The only limitation we have with Lightspeed in related to the fact that we sell a lot of items by weight. This does not create a significant problem for us; but having bulk items accounted for in inventory would be a nice to have. We would love an integrated scale capability. The Lightspeed team was more than willing to help us set up our system to sell bulk items; it works better than another other POS we looked at. > > Lightspeed has literally saved us 20-30 hours per week. It connects and communicates well with all of our other systems; including accounting and loyalty platforms. Their customer and technical support have been extraordinary and have exceeded our expectations. In fact, I think their technical support is the best not just in the point of sale industry but any industry. I find myself wishing other vendors I work with had the same level of support and professionalism. Lightspeed also listens to their customers; this is evident by requests made in their support area. They actually respond to every request. As a small business owner, we worry about many things. Lightspeed is not one of them\! ----- ### "Thank you Lightspeed for your amazing service." — 5.0/5 > **Chandler** | *15 December 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Light speed offers some of the best Retail software on the market. > > **Cons**: I wish we had chosen this software earlier and not wasted money trying out others. ----- ### "Some good capabilities, poor customer service." — 2.0/5 > **Guy** | *23 December 2024* | Retail | Recommendation rating: 3.0/10 > > **Pros**: Canned reports were good, Intuitive for the most part. > > **Cons**: Very lacking in customer service. Unwillingness to meet specific requirements, dismissive. > > Very poor customer service. Issues with inventory management. High turnover of account managers, no follow up from supervisors. ----- ### "Over promise, under deliver" — 4.0/5 > **anna** | *20 March 2024* | Retail | Recommendation rating: 2.0/10 > > **Pros**: Lightspeed has the basics complete. Matrixes, easy sku set up and fairly intuitive POS. > > **Cons**: The customer service is terrible. The team is constantly selling new add ons that don't work and then no one every responds. Overall, I have felt the system does not do what they say it does. For example, we were sold on a shopify integration, which is not true. We were also sold that their reporting is great. It is not only terrible, but you have to pay a lot more for any reports that give you actual information (like inventory valuations). > > Overall, I have had a really negative experience with Lightspeed. Their account managers are not helpful and rarely answer. The company is focused on sales and add ons and not improving the product or ensuring the system does what retailers want / need ----- ### "Lightspeed at the speed of light\!" — 5.0/5 > **Verified Reviewer** | *28 November 2019* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Easy setup with great support from staff. Great reporting capability. Easy to set up users, products, etc. Great support staff who will help with any and all issues at any time. Can handle almost any need that a restaurant has. > > **Cons**: Longer learning curve than some other systems but with practice is becomes easy to use. > > We have had a great experience with Lightspeed. It gives us the reports that we need to run the business efficiently. The waitstaff can easily take orders and payments without any problems. ----- Page: 1 / 40\ Next: [Next page](https://www.getapp.co.nz/software/91305/lightspeed-retail?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91305/lightspeed-retail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data