--- description: Learn how Lightspeed Retail can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lightspeed Retail Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/324/inventory-management/software) > [Lightspeed Retail](/software/91305/lightspeed-retail) # Lightspeed Retail Canonical: https://www.getapp.co.nz/software/91305/lightspeed-retail Page: 1 / 40\ Next: [Next page](https://www.getapp.co.nz/software/91305/lightspeed-retail?page=2) > One retail platform to manage payments, inventory, suppliers and staff. Lightspeed has what you need to scale and succeed – easy-to-use POS, eCommerce, advanced reporting \& more. > > Verdict: Rated **4.0/5** by 975 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Lightspeed Retail Lightspeed powers businesses in over 100 countries. From Apparel to Home \& Gardening, Lightspeed Retail supports entrepreneurs to improve efficiency and increase visibility across different areas such as inventory and sales in their store, or chain of stores. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 975 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: A$129.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $129/mth (Annual plan) - Designed for essential day-to-day needs for independent retailers. Core: $229/mth (Annual plan) - Ideal for retailers seeking management tools to facilitate business growth. Plus: $329/mth (Annual plan) - Tailored for advanced customisation and ease of scalability in established retail operations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Belgium, Canada, France, Germany, Netherlands, New Zealand, Switzerland, United Kingdom ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Barcode Printing - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Cash Management - Catalog Management - Channel Management - Check-in/Check-out - Clock In/Out - Consignments - Content Management - Cost Tracking - Credit Card Processing ## Integrations (73 total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... and 58 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.co.nz/directory/97/shopping-cart/software) - [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software) - [Retail Management Software](https://www.getapp.co.nz/directory/198/retail-management/software) - [Inventory Management Software](https://www.getapp.co.nz/directory/324/inventory-management/software) - [iPad POS Software](https://www.getapp.co.nz/directory/835/ipad-pos/software) ## Alternatives 1. [Epos Now](https://www.getapp.co.nz/software/106871/epos-now) — 3.8/5 (727 reviews) 2. [Shopify](https://www.getapp.co.nz/software/8275/shopify) — 4.5/5 (6707 reviews) 3. [PayPal](https://www.getapp.co.nz/software/91263/paypal) — 4.6/5 (26606 reviews) 4. [RetailEdge](https://www.getapp.co.nz/software/128123/retailedge) — 4.8/5 (188 reviews) 5. [Shopify POS](https://www.getapp.co.nz/software/125371/shopify-pos) — 4.6/5 (246 reviews) ## Reviews ### "After Two Years - Lightspeed Remains The Best In All Categories" — 5.0/5 > **Sean** | *29 May 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: After two other point of sale systems; and after two years using Lightspeed, it is by far the best in all categories. We had two previous POS systems that fell short in comparison to Lightspeed. Part of our success with Lightspeed is that after two previous point of sale systems; we knew what we really needed and the right questions to ask during the sales process. We submitted specific questions in writing. All of our questions we answered in detail in less than 24-Hours. The sales team knows their products and knew my industry. In fact, most of our distributors catalogs are already pre-loaded into their system. The transition from our other popular POS was relatively easy, especially in comparison to our previous transition. The Lightspeed team was always there to help and even anticipated needs before I knew them. The inventory system and purchase order system work well. > > **Cons**: The only limitation we have with Lightspeed in related to the fact that we sell a lot of items by weight. This does not create a significant problem for us; but having bulk items accounted for in inventory would be a nice to have. We would love an integrated scale capability. The Lightspeed team was more than willing to help us set up our system to sell bulk items; it works better than another other POS we looked at. > > Lightspeed has literally saved us 20-30 hours per week. It connects and communicates well with all of our other systems; including accounting and loyalty platforms. Their customer and technical support have been extraordinary and have exceeded our expectations. In fact, I think their technical support is the best not just in the point of sale industry but any industry. I find myself wishing other vendors I work with had the same level of support and professionalism. Lightspeed also listens to their customers; this is evident by requests made in their support area. They actually respond to every request. As a small business owner, we worry about many things. Lightspeed is not one of them\! ----- ### "Good all in one option for POS system, inventory management and eCommerce option." — 5.0/5 > **Naoki** | *3 January 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Easy to create promotions for certain products. Helpful that the platform can also be used for inventory management and restock levels can be set. Also good that it syncs with Shopify. > > **Cons**: The reporting mobile app could be improved. The app sometimes glitches and is slow to update. ----- ### "Not The Same Company It Once Was" — 3.0/5 > **Sean** | *16 May 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Good foundation. Simple to use POS with valuable connected integrations. > > **Cons**: Customer service used to be outstanding. In a few short years, it provided some of the worst customers service I have experience in any industry. I can confidently saw even our basic employees/user understood the system better than ANY of the customer service reps from Lightspeed. > > We loved Lightspeed and advocated for them in the beginning. The disappointment in their customer service and the system breakages and downtime was devastating to our business. The customer service we received when their system was crashing was the worst customers service I have experienced in any industry. They denied system crashes or feature breakages, for days before acknowledging them. We tolerated alot from them because they used to be so good\! But, it started to cost us a lot of lost sales, and when they couldn't process credit cards for days, that was the end... ----- ### "Useful and Comprehensive" — 4.0/5 > **Carleton** | *7 December 2024* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store retail stock. > > **Cons**: Overall, it's a large service and there are a lot of configurations to be set up. I also had to get a separate plugin (from a 3rd-party) in order to fully get my POS and website to sync. > > It is useful for setting up an ecommerce store with a POS system. ----- ### "Thank you Lightspeed for your amazing service." — 5.0/5 > **Chandler** | *15 December 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Light speed offers some of the best Retail software on the market. > > **Cons**: I wish we had chosen this software earlier and not wasted money trying out others. ----- Page: 1 / 40\ Next: [Next page](https://www.getapp.co.nz/software/91305/lightspeed-retail?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91305/lightspeed-retail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data