PayPal
About PayPal
PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.
Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces. Now you can find new markets, new channels, new high-value customers. All while giving your customers the freedom to buy how they want—nearly anywhere in the world.
Key benefits of PayPal
Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.
Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.
Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.
Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.
Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Maritime
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Convenient and Reliable, But Fees Can Add Up
Reviewed on 16/09/2024
My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform...
My overall experience with PayPal has been positive. It’s a reliable and widely accepted platform for online payments, though occasional fees and account holds can be a drawback for frequent users.
Pros
I like PayPal’s convenience and wide acceptance. It offers secure transactions, quick payments, and seamless integration with many online stores, making it easy to manage finances globally.
Cons
PayPal’s fees for certain transactions can be high, especially for international transfers. Additionally, account holds or disputes can be frustrating and take time to resolve.
Alternatives Considered
PayoneerReasons for Switching to PayPal
I chose PayPal over Payoneer for its broader acceptance and ease of use. PayPal’s user-friendly interface, extensive integration with online merchants, and strong fraud protection features make it a more convenient choice for everyday transactions.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayPal-A++
Reviewed on 3/01/2025
Mostly good. Any time I’ve had to get in touch with customer service they have been able to answer...
Mostly good. Any time I’ve had to get in touch with customer service they have been able to answer any questions I’ve had or rectify any issues I was facing.
Pros
It’s widely accepted by most every retailer, app, website or private person needing to make a transaction for whatever reason. It’s easy to get started and they don’t charge you for an account.
Cons
Sometimes waiting on a transaction to clear can be a pain but this doesn’t happen very often
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Funds frozen Out
Reviewed on 6/01/2025
PayPal makes online transactions super easy, and I love how convenient it is! That said, the random...
PayPal makes online transactions super easy, and I love how convenient it is! That said, the random freezing of funds and the lack of proper communication can really be a pain
Pros
It’s straightforward to use, widely accepted, and lets you process transactions quickly while keeping track of everything
Cons
Having your funds frozen out of nowhere is frustrating, especially when it’s hard to get clear answers. The fees can add up too, and their customer support isn’t always easy to reach when you need them
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy, Versatile, Multi-Faceted, and Reliable
Reviewed on 1/11/2024
Overall, PayPal is easy to set-up, and can be used over a multitude of distribution channels, on...
Overall, PayPal is easy to set-up, and can be used over a multitude of distribution channels, on websites, phone apps, in e-mail campaigns, and in person, too. The functionality is intuitive, and PayPal requires minimal orientation/training for people to use. I highly recommend it.
Pros
There are a number of ways that an organization can use PayPal, from using it as a tool to collect money for a specific purpose, to being able to collect money on site in a retail sale, to fundraising and soliciting donations for an organization, etc. It's varied, versatile, and easy-to-use.
Cons
The back-end reporting that PayPal offers has improved, but it could be improved a bit further, helping an organization know more about who is interacting with it, etc.
Alternatives Considered
ShopifyReasons for Choosing PayPal
PayPal was able to offer better back-end reporting data that suited our needs better.Switched From
Square PaymentsReasons for Switching to PayPal
PayPal was less expensive and trusted by more people.- Industry: Consumer Goods
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PayPal-Big things come in small packages.
Reviewed on 28/12/2024
My overall experience is quit good with PayPal. I've been using them for 20 years. They have been...
My overall experience is quit good with PayPal. I've been using them for 20 years. They have been number one go to for sending and receiving money before Cashapp and Venmo were ever around. I still use PayPal for online sales and big transactions because to me they are the most reliable and easy to access past payments received and sent, very organized. One of my favorite things is being able to send professional invoices to clients.
Pros
I like how PayPal creates an easy user experience.
Cons
What I like least about PayPal is the high transaction fee and per transaction fee for sending and receiving.
PayPal FAQs
Below are some frequently asked questions for PayPal.Q. What type of pricing plans does PayPal offer?
PayPal offers the following pricing plans:
- Starting from: US$0.49
- Pricing model: Free Version
- Free Trial: Not Available
Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)
Q. Who are the typical users of PayPal?
PayPal has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PayPal support?
PayPal supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does PayPal support mobile devices?
PayPal supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PayPal integrate with?
PayPal integrates with the following applications:
BigCommerce, Braintree, QuickBooks Online, Shopify, Wix, WooCommerce
Q. What level of support does PayPal offer?
PayPal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for PayPal.
- Payment Processing Software
- Fraud Management Software
- Retail Management Software
- Reporting Tools
- Recurring Billing Software
- Financial Risk Management Software
- Financial Services Software
- Retail POS Systems
- Shipping Software
- Financial Management Software
- Billing and Invoicing Software
- Shopping Cart Software
- Food Truck POS Systems
- Chargeback Management Software
