---
description: Learn how Act! can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Act! Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Act\!](/software/91203/act)

# Act\!

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> Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.
> 
> Verdict: Rated **3.9/5** by 919 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Act\!

Centralize and secure your vital customer data in an organized and user-friendly solution.  Configure to unique specifications and access key customer information with ease in the office or on the road. &#10; &#10;Attract high-potential leads with integrated email marketing. Create professional-looking emails, landing pages, surveys, and newsletters that get the right message to the right audience at the perfect time.&#10;&#10;Keep opportunities advancing and hit your sales goals with interactive quotes and robust opportunity management.  Forecast with confidence via a visual sales pipeline and interactive dashboards.&#10;&#10;Leverage rich customer profiles to gain a deeper understanding of your relationships and deliver outstanding customer experiences that foster customer loyalty and drive repeat business.&#10;&#10;Know exactly where to focus your time and resources with dynamic, real-time metrics and customer-specific insights, enabling informed decision-making across your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 919 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Act\!
- **Location**: St. Petersburg, US
- **Founded**: 1987

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Act\! offers both cloud-based and on-premises  CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: France, Germany, United Kingdom, United States

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Autoresponders
- Batch Processing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Contact Database

## Integrations (24 total)

- BigCommerce
- Dropbox Business
- Ecwid
- Eventbrite
- FreshBooks
- Freshdesk
- Google Contacts
- Google Workspace
- Instagram
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online
- Shopify

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.co.nz/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.co.nz/directory/230/crm/software)
- [Contact Management Software](https://www.getapp.co.nz/directory/337/contact-management/software)
- [Small Business CRM Software](https://www.getapp.co.nz/directory/4959/small-business-crm/software)
- [Marketing Automation Software](https://www.getapp.co.nz/directory/308/marketing-automation/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4465 reviews)
2. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6978 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (734 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18786 reviews)
5. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5828 reviews)

## Reviews

### "Easy tool" — 4.0/5

> **Bo** | *16 November 2023* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: Mostly used Act's features of contact management and marketing automation in CRM, it has a feature that brings together all of the customer data into a centralized database. Using automation tool is so easy and helps you track every steps.
> 
> **Cons**: Not so many features but the essential features are enough to get what is really needed. The support for the product has ended.
> 
> Only had the change to use free trial, integrated with Sage 360 as it is owned by Sage. Created a few marketing automation and went live as well, got great results, it had potential. Used its app also to track progress and results.

-----

### "Long Time User" — 4.0/5

> **Jeffrey** | *21 April 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: The calendar and scheduling function is my favorite feature.  I have tried others and nothing compares.
> 
> **Cons**: Nobody I know in my industry is using it.  No one.  Which I find strange for Commercial Real Estate.
> 
> Been using it for 30 years\!  Love it\!  The history function and like I said the calendar function are my favorites.  I admittedly probably only use 5% of what it can do for me.

-----

### "Act 2026 review" — 3.0/5

> **Jennifer** | *28 April 2026* | Wholesale | Recommendation rating: 5.0/10
> 
> **Pros**: The ability to keep all my data in one place. Being able to email and schedule activities to stay in touch with clients
> 
> **Cons**: The issues with time it takes screen to change when completing activities. 20 to 30 seconds when you do 100 plus activities per day is a waste of time when I could be making sales calls.
> 
> I have used Act since 2000 and it was a better program prior to them requiring a yearly fee of $600. It should still be an option if you want to upgrade every year and not have to pay $600.

-----

### "Love Act and wouldn't be without it" — 5.0/5

> **Bev** | *1 April 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: I had used Act many years ago and loved it.  When it came to us needing CRM, we had tried a couple of free ones that, for us, just didn't work.  Act is as good as I remembered it being.  We don't currently use it to it's full potential but are loving the way we can customise it to suit our business.  We have chosen to pay for the extended tech support and they really are amazing, talking us  to support our learning.
> 
> **Cons**: I'm not sure there is anything negative I can say about Act, however, the one thing that 'bugs' me is the way it records emails multiple times if there has been more than one addressee.
> 
> I'm so glad we found Act again.  It makes tracking the progress of enquiries and 'finding' people who wear more than hat very easy.

-----

### "Best Application" — 5.0/5

> **Ray** | *30 April 2026* | Civic & Social Organisation | Recommendation rating: 10.0/10
> 
> **Pros**: Best contact manager I have ever used. Mostly intuitive and very easy to add data. It is almost fun too enter all contact info.
> 
> **Cons**: Some sub menus are hard to navigate; especially the notes and the history tabs. Once you understand how to negotiate the tabs it is okay.
> 
> Love this App. Very easy to use once you have understand how to proceed. It is sensibly organized and fairly intuitive.

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## Links

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## This page is available in the following languages

| Locale | URL |
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| de-AT | <https://www.getapp.at/software/91203/act> |
| en | <https://www.getapp.com/customer-management-software/a/act/> |
| en-AE | <https://www.getapp.ae/software/91203/act> |
| en-AU | <https://www.getapp.com.au/software/91203/act> |
| en-CA | <https://www.getapp.ca/software/91203/act> |
| en-GB | <https://www.getapp.co.uk/software/91203/act> |
| en-IE | <https://www.getapp.ie/software/91203/act> |
| en-NZ | <https://www.getapp.co.nz/software/91203/act> |
| en-SG | <https://www.getapp.sg/software/91203/act> |
| en-ZA | <https://www.getapp.za.com/software/91203/act> |
| es | <https://www.getapp.es/software/91203/act> |
| es-CL | <https://www.getapp.cl/software/91203/act> |
| es-CO | <https://www.getapp.com.co/software/91203/act> |
| es-MX | <https://www.getapp.com.mx/software/91203/act> |
| fr | <https://www.getapp.fr/software/91203/act> |
| fr-BE | <https://fr.getapp.be/software/91203/act> |
| fr-CA | <https://fr.getapp.ca/software/91203/act> |
| pt | <https://www.getapp.com.br/software/91203/act> |
| pt-PT | <https://www.getapp.pt/software/91203/act> |

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