--- description: Learn how Act! can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Act! Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Act\!](/software/91203/act) # Act\! Canonical: https://www.getapp.co.nz/software/91203/act Page: 1 / 37\ Next: [Next page](https://www.getapp.co.nz/software/91203/act?page=2) > Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management. > > Verdict: Rated **3.9/5** by 902 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Act\! Centralize and secure your vital customer data in an organized and user-friendly solution. Configure to unique specifications and access key customer information with ease in the office or on the road. Attract high-potential leads with integrated email marketing. Create professional-looking emails, landing pages, surveys, and newsletters that get the right message to the right audience at the perfect time. Keep opportunities advancing and hit your sales goals with interactive quotes and robust opportunity management. Forecast with confidence via a visual sales pipeline and interactive dashboards. Leverage rich customer profiles to gain a deeper understanding of your relationships and deliver outstanding customer experiences that foster customer loyalty and drive repeat business. Know exactly where to focus your time and resources with dynamic, real-time metrics and customer-specific insights, enabling informed decision-making across your business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 902 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Act\! - **Location**: St. Petersburg, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Act\! offers both cloud-based and on-premises CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: France, Germany, United Kingdom, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Autoresponders - Batch Processing - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Contact Database ## Integrations (24 total) - BigCommerce - Dropbox Business - Ecwid - Eventbrite - FreshBooks - Freshdesk - Google Contacts - Google Workspace - Instagram - LinkedIn for Business - Meta for Business - Microsoft 365 - Microsoft Outlook - QuickBooks Online - Shopify ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) - [Contact Management Software](https://www.getapp.co.nz/directory/337/contact-management/software) - [Marketing Automation Software](https://www.getapp.co.nz/directory/308/marketing-automation/software) - [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4457 reviews) 2. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6971 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (729 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18775 reviews) 5. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5819 reviews) ## Reviews ### "Easy tool" — 4.0/5 > **Bo** | *16 November 2023* | Banking | Recommendation rating: 7.0/10 > > **Pros**: Mostly used Act's features of contact management and marketing automation in CRM, it has a feature that brings together all of the customer data into a centralized database. Using automation tool is so easy and helps you track every steps. > > **Cons**: Not so many features but the essential features are enough to get what is really needed. The support for the product has ended. > > Only had the change to use free trial, integrated with Sage 360 as it is owned by Sage. Created a few marketing automation and went live as well, got great results, it had potential. Used its app also to track progress and results. ----- ### "25 Years and still happy\!" — 5.0/5 > **Christopher** | *3 December 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: I have been with ACT since 1998. I have owned many versions and just upgraded to the Cloud version. They have added a mobile app (that was lacking before and the reason I almost left), added project and pipeline management, and interactive quotes to name a few of the new features. When I switched to the cloud, I had an issue getting my database converted. As I was struggling with that, my phone rang. It was ACT calling to see if I needed help with anything. I said yes and within 2 minutes, I had a support specialist remoted on my computer fixing my problem (not theirs - I sent the wrong file). > > **Cons**: What's not to like. I hope they continue to add features and expand upon the integrated features. Act\! should be the first place you look. > > I could not be happier. Thousands of my contacts at my fingertips set up the way that works for me. ----- ### "Excellent service" — 5.0/5 > **Marion** | *27 March 2026* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: Have been in touch with the team a few times when changing to a new computer. All the staff are brilliant and offer a superb service for any problems. M. Shennan Glasgow > > **Cons**: There was not anything I did not like. . > > Excellent service when need help with moving to new computer with the database . ----- ### "Displeased with Act\!" — 2.0/5 > **Jackson** | *9 February 2026* | Marketing & Advertising | Recommendation rating: 2.0/10 > > **Pros**: I liked that it keeps all the records in the same place, but the data was not very organized. I did not care for it. > > **Cons**: I did not like Act Remote database version. It was very slow and archaic. It was hard to use and would freeze all the time. > > Not Great. I had a hard time with customer support anytime I needed help. Usually waited on hold for over an hour. ----- ### "REVCHEM / BRAD NOFFSINGER 2026" — 5.0/5 > **BRAD** | *19 January 2026* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: How simple it is for note taking and contact information as well as setting up meetings. Using this program has worked out everywhere I have traveled. The cloud is a great tool. > > **Cons**: Nothing at this time. It's hard to say, I am so new to this program that I have not found anything that I would change at this time. > > So far, it's great. This new form of note taking tool has helped to keep me on track with all of my customers. ----- Page: 1 / 37\ Next: [Next page](https://www.getapp.co.nz/software/91203/act?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91203/act) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data