WhatsUp Gold
About WhatsUp Gold
Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
WhatsUpGold is a great tool for monitoring the status of your network.
Reviewed on 15/05/2018
We mainly benefit from the alerts system that will notify all specified employees via text/email...
We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.
Pros
The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!
Cons
This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.
Response from Progress Software
Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it.
Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here:
https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ
If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great program for monitoring and maintaining your IT infrastructure
Reviewed on 19/10/2020
Pros
Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple.
Cons
Adding non-default alerts seem to be a little more difficult than should be.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
What's Up Gold - could be better!
Reviewed on 4/05/2022
We've been using What's Up Gold for more than 15 years, and at this time we're considering...
We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional.
Pros
The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure.
Cons
Support needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to configure, customize and implement
Reviewed on 1/11/2020
Wonderful product and reasonably priced compared to other commercial solutions.
Wonderful product and reasonably priced compared to other commercial solutions.
Pros
Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures.
Cons
Web interface can sometimes be slow and/or require clearing cache and refreshing.
Reasons for Switching to WhatsUp Gold
Licensing costs, developer's familiarity with monitor customization process.- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Provides Well Rounded View
Reviewed on 9/02/2021
We are currently enjoying the benefits of using WUG.
We are currently enjoying the benefits of using WUG.
Pros
Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and allows us to be proactive instead of reactive.
Cons
I would like to see or learn how I can more easily configure multiple assets with performance, active, and passive monitors.
Alternatives Considered
N-sightReasons for Switching to WhatsUp Gold
WUG provided me with basic needs and requirements and as I continued learning about the product, I found that there are so many options and information gathered that WUG provides.WhatsUp Gold FAQs
Below are some frequently asked questions for WhatsUp Gold.Q. What type of pricing plans does WhatsUp Gold offer?
WhatsUp Gold offers the following pricing plans:
- Starting from: US$899.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Available as a perpetual license or as a subscription. Free Version is available for countries within Europe, Middle East and Africa.
Q. Who are the typical users of WhatsUp Gold?
WhatsUp Gold has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WhatsUp Gold support?
WhatsUp Gold supports the following languages:
Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese
Q. Does WhatsUp Gold support mobile devices?
WhatsUp Gold supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does WhatsUp Gold integrate with?
We do not have any information about what integrations WhatsUp Gold has
Q. What level of support does WhatsUp Gold offer?
WhatsUp Gold offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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