--- description: Learn how Site24x7 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Site24x7 Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Site24x7](/software/91129/site24x7) # Site24x7 Canonical: https://www.getapp.co.nz/software/91129/site24x7 Page: 1 / 17\ Next: [Next page](https://www.getapp.co.nz/software/91129/site24x7?page=2) > Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure > > Verdict: Rated **4.7/5** by 399 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Site24x7 Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 399 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application-Level Analysis - Audit Trail - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - CPU Monitoring - Capacity Analytics - Cloud Computing - Compliance Management ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) ## Related Categories - [Log Management Software](https://www.getapp.co.nz/directory/479/log-management/software) - [Website Monitoring Software](https://www.getapp.co.nz/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software) - [Server Management Software](https://www.getapp.co.nz/directory/647/system-administration/software) - [Server Monitoring Tools](https://www.getapp.co.nz/directory/652/it-server-network-monitoring/software) ## Alternatives 1. [ManageEngine OpManager](https://www.getapp.co.nz/software/90387/manageengine-opmanager) — 4.6/5 (350 reviews) 2. [ManageEngine Applications Manager](https://www.getapp.co.nz/software/101853/manageengine-applications-manager) — 4.6/5 (274 reviews) 3. [Datadog](https://www.getapp.co.nz/software/91489/datadog-cloud-monitoring) — 4.6/5 (372 reviews) 4. [PRTG](https://www.getapp.co.nz/software/91172/prtg-network-monitor) — 4.6/5 (256 reviews) 5. [N-central](https://www.getapp.co.nz/software/1999255/n-central) — 4.2/5 (253 reviews) ## Reviews ### "Reliable monitoring platform for MSP environments" — 5.0/5 > **Mohd** | *25 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Efficient monitoring with easy navigation. The dashboard makes it simple to track servers, network devices and websites in one place, and setting up SNMP monitoring through the On-Premise Poller is straightforward. Alerts are timely and reliable, which helps us respond to issues before users notice them. > > **Cons**: Some security aspects could be improved. SNMPv2 community strings are still the common path for network device discovery, and tighter credential handling options would give more confidence in regulated client environments. Documentation for firewall and API permission requirements could also be clearer. > > Very positive overall. As a managed service provider we use Site24x7 across multiple client environments, and it has been dependable for both server and network monitoring. The On-Premise Poller works well for on-site infrastructure, discovery and alerting are easy to configure, and support has been responsive when we hit issues. It has become a core part of our daily monitoring workflow. ----- ### "One dashboard, all your monitoring needs covered" — 5.0/5 > **Kehinde** | *17 July 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What stood out most for me was how much Site24x7 covers under one roof website, server, network, and API monitoring all in a single dashboard, so I'm not juggling five different tools. Setup was pretty painless too; had my first monitors running within minutes without needing to loop in IT. The alerts are fast and reliable, which matters a lot when you're trying to catch downtime before customers do. Reporting is detailed enough to actually use for capacity planning instead of just ticking a compliance box. And on the few occasions I needed support, they got back to me quickly with answers that actually solved the problem instead of generic troubleshooting scripts. > > **Cons**: The pricing structure can get a bit confusing once you start adding more advanced monitors or higher-frequency checks — it's not always obvious what tier you'll end up needing. The UI, while functional, feels a little dated in places and some settings are buried deeper than they should be. I've also run into the occasional false-positive alert, which meant double-checking before acting on every notification. Nothing dealbreaking, just some rough edges that could use polishing. > > Overall, Site24x7 has been a solid, dependable choice for keeping an eye on our infrastructure without needing a patchwork of separate tools. It's not perfect — there's a bit of a learning curve with pricing and some UI elements — but the core monitoring and alerting just works, and that reliability counts for a lot. It's become part of our daily routine at this point, and I'd recommend it to anyone looking for an all-in-one monitoring platform without a steep setup process. ----- ### "Easy and Useful Monitoring" — 5.0/5 > **Bhakti** | *7 October 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I liked the easy-to-understand dashboards and monitoring features. During my training, I found Site24x7 easy to learn and useful for understanding monitoring, performance, and alerts. > > **Cons**: There are many features and settings, so it can take some time for a new user to understand all the modules. More beginner-friendly guidance for advanced features would be helpful. > > My overall experience with Site24x7 was good. During my training, I learned about different monitoring features, dashboards, and alerts. The interface was easy to understand and helped me learn the basics of IT monitoring. ----- ### "Awesome" — 3.0/5 > **Dakota** | *23 April 2023* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: access to database and remote monitoring > > **Cons**: free trial to short need extend trial period > > great ----- ### "Reliable, Easy-to-Use Monitoring Platform with Excellent Support" — 5.0/5 > **Verified Reviewer** | *25 August 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Site24x7 is very easy to use and makes onboarding new customers straightforward and efficient. The platform is competitively priced, reliable, and provides a wide range of monitoring capabilities in one solution. Technical support has also been very responsive and helpful whenever we require assistance. We especially appreciate the excellent support from our Site24x7 contacts, including the sales team, who have been very proactive, professional, and easy to work with. > > **Cons**: Overall, our experience has been very positive. One area that could be improved is making some of the more advanced configuration and reporting features. > > Our overall experience with Site24x7 has been excellent. The platform is reliable, easy to manage, and makes it simple for us to onboard and support multiple customers. It provides good value for the price and has helped us improve the efficiency of our monitoring operations. Technical support has consistently been responsive and knowledgeable, and our relationship with the Site24x7 team has been outstanding. Our sales and account contacts are always helpful, responsive, and willing to work with us to meet our requirements. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.co.nz/software/91129/site24x7?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91129/site24x7) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data