--- description: Learn how Site24x7 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Site24x7 Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Site24x7](/software/91129/site24x7) # Site24x7 Canonical: https://www.getapp.co.nz/software/91129/site24x7 Page: 1 / 17\ Next: [Next page](https://www.getapp.co.nz/software/91129/site24x7?page=2) > Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure > > Verdict: Rated **4.7/5** by 381 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Site24x7 Site24x7 is part of Zoho Corporation. Zoho Corp. is a privately-held and profitable company that serves the technology needs of millions of SMB and enterprise IT customers worldwide with ManageEngine, WebNMS and Zoho. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 381 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application-Level Analysis - Audit Trail - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - CPU Monitoring - Capacity Analytics - Cloud Computing - Compliance Management ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) ## Related Categories - [Log Management Software](https://www.getapp.co.nz/directory/479/log-management/software) - [Website Monitoring Software](https://www.getapp.co.nz/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software) - [Server Management Software](https://www.getapp.co.nz/directory/647/system-administration/software) - [Server Monitoring Tools](https://www.getapp.co.nz/directory/652/it-server-network-monitoring/software) ## Alternatives 1. [ManageEngine OpManager](https://www.getapp.co.nz/software/90387/manageengine-opmanager) — 4.6/5 (339 reviews) 2. [ManageEngine Applications Manager](https://www.getapp.co.nz/software/101853/manageengine-applications-manager) — 4.6/5 (268 reviews) 3. [Datadog](https://www.getapp.co.nz/software/91489/datadog-cloud-monitoring) — 4.6/5 (368 reviews) 4. [PRTG](https://www.getapp.co.nz/software/91172/prtg-network-monitor) — 4.6/5 (256 reviews) 5. [N-central](https://www.getapp.co.nz/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) ## Reviews ### "Reliable All-in-One Monitoring with Room for Simplicity Improvements" — 5.0/5 > **Santos** | *1 April 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Site24x7 offers a comprehensive monitoring platform that covers everything from uptime monitoring to server performance, cloud infrastructure, and application insights—all in one place. The dashboards are highly customizable, and the alerting system is robust, allowing quick response to incidents. I especially liked the wide range of integrations and the ability to monitor distributed systems without needing multiple tools. The reporting features are also detailed and useful for tracking long-term performance trends. > > **Cons**: The interface can feel a bit overwhelming, especially for new users. There are so many features packed into the platform that it takes time to fully understand and configure everything effectively. Some advanced configurations are not very intuitive, and documentation, while extensive, can be hard to navigate. Pricing can also become expensive as you scale up and add more monitors. > > Overall, my experience with Site24x7 has been very positive. It’s a powerful and reliable monitoring solution that provides deep visibility into infrastructure and applications. While there is a learning curve, once set up properly, it significantly improves system reliability and incident response times. It’s a great choice for teams looking for an all-in-one monitoring solution, especially in cloud-heavy environments. ----- ### "Reliable and Easy-to-Use Monitoring Tool" — 5.0/5 > **Jugal** | *18 August 2026* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, good monitoring features, and quick alerts. It helps me find issues quickly and gives good visibility of the systems. > > **Cons**: The initial setup can take some time, and there are many options to configure. Sometimes the number of alerts can also be a little high. > > Overall, my experience with Site24x7 has been good. It is easy to use, provides useful alerts, and helps me monitor systems and find issues quickly. ----- ### "DBA's review on Site24x7" — 3.0/5 > **Edwin** | *21 November 2018* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment. Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention. > > **Cons**: It's pretty hard to implement standard build plugins or even implement your own custom build plugins. This has everything to do the way things are meassured and the way thresholds and availability checks are setup. You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind. > > In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ... ----- ### "Reliable and User-Friendly Infrastructure Monitoring Solution" — 4.0/5 > **Abhinandan** | *26 May 2026* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: t I liked most about Site24x7 is its all-in-one monitoring capability and ease of use. The platform provides centralized visibility for servers, network devices, applications, websites, and cloud infrastructure from a single dashboard. > > **Cons**: I liked least about Site24x7 is that some advanced configurations and dashboards can feel slightly complex for new users, especially in large enterprise environments. > > Our experience with Site24x7 has been very positive. The platform has helped us improve infrastructure visibility, proactive monitoring, and incident response across our network and server environment. ----- ### "Higher understanding of the reporting process" — 4.0/5 > **Errol** | *5 August 2026* | Information Services | Recommendation rating: 5.0/10 > > **Pros**: I liked the fact that the speaker had in-depth knowledge about the topics and that I could also ask questions and get clarifications too > > **Cons**: It's becoming too complicated and too complex as compared with other providers and the response time to close tickets is too long. > > Overall I'm happy with the service though I wish I could get help as soon as I call a SPOC. I appreciate the time taken for client training and hand holding for such a complex product. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.co.nz/software/91129/site24x7?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91129/site24x7) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data