--- description: Learn how Vertex can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Vertex Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Corporate Tax Software](/directory/248/tax-management/software) > [Vertex](/software/91111/vertex-smb) # Vertex Canonical: https://www.getapp.co.nz/software/91111/vertex-smb Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/91111/vertex-smb?page=2) > Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful pre-built integrations to core business applications. > > Verdict: Rated **4.3/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Vertex \- Improved tax accuracy and consistency - Improved tax audit performance - Tax process efficiency - Minimal IT support required (no software installation or maintenance required) - Scalability ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 75 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vertex - **Location**: King of Prussia, US - **Founded**: 1978 ## Commercial Context - **Starting Price**: US$5,000.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 46 more ## Features - Address Validation - Approval Process Control - Audit Trail - Billing & Invoicing - Compliance Management - Consumer Use Tax - Corporate/Business - Data Import/Export - Data Verification - Document Management - Due Date Tracking - Electronic Filing - Exception Notification - Exemption Management - Multi-Currency - Payroll Management - Payroll Reporting - Reporting/Analytics - Sales Tax Management - Tax Calculation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Corporate Tax Software](https://www.getapp.co.nz/directory/248/tax-management/software) ## Related Categories - [Corporate Tax Software](https://www.getapp.co.nz/directory/248/tax-management/software) - [Payroll Software](https://www.getapp.co.nz/directory/259/payroll/software) - [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software) - [Sales Tax Software](https://www.getapp.co.nz/directory/1255/sales-tax/software) - [Corporate Tax Software](https://www.getapp.co.nz/directory/1815/corporate-tax/software) ## Alternatives 1. [TaxDome](https://www.getapp.co.nz/software/2035759/taxdome) — 4.7/5 (3622 reviews) 2. [MyTAXPrepOffice](https://www.getapp.co.nz/software/2050048/mytaxprepoffice) — 4.6/5 (241 reviews) 3. [TurboTax Business](https://www.getapp.co.nz/software/106771/turboxtax-business) — 4.5/5 (276 reviews) 4. [ProSeries Tax](https://www.getapp.co.nz/software/123587/intuit-proseries-tax) — 4.0/5 (164 reviews) 5. [Drake Tax](https://www.getapp.co.nz/software/2049648/drake-tax) — 3.8/5 (116 reviews) ## Reviews ### "The software is clunky" — 3.0/5 > **Verified Reviewer** | *28 February 2018* | Apparel & Fashion > > **Pros**: It's comprehensive and accurate in its calculation of sales taxes. It can also handle the large volume of transactions on our e-commerce site. > > **Cons**: It's got an outdated user interface and it's fairly expensive. The implementation was fairly laborious. ----- ### "Great product, no issues with incorrect rates. However, continued issues with invalid TAID" — 4.0/5 > **annelies** | *1 March 2018* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: Smooth integration with SAP (however, not clear on which fields are exchanged), correct rate calculation. > > **Cons**: Logs are as good as unusable when you have large transaction volumes, so figuring out why something happens is a nightmare. Continued issues with invalid TAID (jurisdiction codes in SAP), we update as soon as files come out and still have many customers that requires manual updates. We have been working with support for a long time and still not a good solution. Very frustrating. Configuration in the config files on the server is not userfriendly at all. Very hard to figure out what all we have set up. Would be much better if it could sit in the Vertex O webtool. Better visibility of exemption certificates in the ERP system would be a big plus for a direct marketing company like ours. > > Correct sales and use tax calculation for US and Canada. ----- ### "We've had to customize the program greatly to accommodate our business." — 3.0/5 > **chuck** | *28 February 2018* > > **Pros**: The ability to consistently handle taxability of a large volume of transactions. Reviewing transactions for taxability is much faster. > > **Cons**: The software is too generic (high level) and does not handle the intricate nature of our business or industry. ----- ### "O Series has enabled us to expand into additional states with ease" — 4.0/5 > **Raynetta** | *23 August 2018* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: O Series makes it easy to add new states to the system for collecting sales tax. Most tasks are performed on user-friendly screens and a transaction tester is provided to test updates made to O Series. > > **Cons**: Not all of the charges we bill our customers have tax rules set up in O Series so we have to create our own rules for mapping and update the rules as tax laws change. > > Before Vertex O Series, our sales tax filing process was mostly manual, gathering data and using spreadsheets to create the returns. We have tripled our tax filing jurisdictions since going on O Series and would not have been able to keep up with our growing business without Vertex. The technical support team has helped us when setting up unusual tax rules that do not come standard with the software. ----- ### "Vertex O series" — 4.0/5 > **shambhu** | *22 August 2018* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: We are using Vertex O series 6.0 \& 7.0 version and its simply to use and all the materials are self explanatory. Monthly updates are on time and easy to upload them to application. Haven't see any bug with these updates. All the updates are very well tested, so we don;'t see much issues while supporting this application. UI is getting better and better. > > **Cons**: I pretty much liked the software, I didnt find any cons, let you know if i find any. Customer support is not proactive and they are not responding on time for SEV 1 issues, Customer care response time should be looked upon. > > I am supporting vertex O series from last 2.5 years and i feel its very easy to use. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/91111/vertex-smb?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91111/vertex-smb) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data