--- description: Learn how Avalara can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Avalara Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Sales Tax Software](/directory/1255/sales-tax/software) > [Avalara](/software/91105/avatax) # Avalara Canonical: https://www.getapp.co.nz/software/91105/avatax Page: 1 / 15\ Next: [Next page](https://www.getapp.co.nz/software/91105/avatax?page=2) > Avalara offers automated tax compliance software that simplifies sales tax reporting and filing for businesses of all sizes. Its agentic AI handles tax calculations, returns preparation, and exemption certificate management across jurisdictions. > > Verdict: Rated **4.0/5** by 353 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Avalara Automates sales tax compliance processes to help streamline reporting and filing across multiple tax types and jurisdictions Integrates with a wide range of ERP, ecommerce, point-of-sale, and financial systems for seamless data flow Supports compliance for sales tax, VAT, GST, property tax, communications tax, and cross-border duties Centralizes exemption certificate management, e-invoicing, and IRS form filing to reduce manual workload Provides tools for tax risk assessment, audit preparation, and business license management to help reduce compliance risks ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 353 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Avalara - **Founded**: 2004 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Address Validation - Alerts/Notifications - Audit Trail - Bank Reconciliation - Billing & Invoicing - Compliance Management - Consumer Use Tax - Corporate/Business - Data Import/Export - Document Management - Electronic Filing - Exemption Management - Financial Reporting - For eCommerce - General Ledger ## Integrations (32 total) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Sales Tax Software](https://www.getapp.co.nz/directory/1255/sales-tax/software) ## Related Categories - [Sales Tax Software](https://www.getapp.co.nz/directory/1255/sales-tax/software) - [Accounting Software](https://www.getapp.co.nz/directory/236/accounting/software) - [Corporate Tax Software](https://www.getapp.co.nz/directory/1815/corporate-tax/software) ## Alternatives 1. [QuickBooks Online](https://www.getapp.co.nz/software/20428/quickbooks-online-edition) — 4.3/5 (8437 reviews) 2. [hellotax](https://www.getapp.co.nz/software/160367/hellotax) — 4.7/5 (109 reviews) 3. [QuickBooks Online Advanced](https://www.getapp.co.nz/software/100262/quickbooks) — 4.4/5 (1041 reviews) 4. [123 Sheets](https://www.getapp.co.nz/software/2057296/123-sheets) — 4.7/5 (220 reviews) 5. [QuickBooks Enterprise](https://www.getapp.co.nz/software/115227/quickbooks-enterprise) — 4.5/5 (20636 reviews) ## Reviews ### "Takes the hassle out of filing taxes" — 4.0/5 > **Reanna** | *27 November 2018* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: - Portal is easy enough to navigate. Lots of training and tutorials provided - "Set it and forget it" .. well not exactly .. you still have to monitor and reconcile monthly to ensure everything is running smoothly. But saves a lot of time logging in and figuring out how to file taxes monthly for each state. - Reporting is very transparent. Easy to download reports, and compile and save info for auditing purposes. > > **Cons**: - Use Tax functionality is not fully automated for all software. We use NetSuite, and there's no way to capture Use Tax on Expense Reports so these must still be entered into Avalara manually. - Customer Support is sometimes lacking. It takes forever to get a hold of someone on the phone, and when you do, many of the times the case just gets escalated to someone else so no immediate help. Also, they may point you to an article online that you've already found by Googling on your own. ----- ### "Avalara Cert and Tax" — 5.0/5 > **Val** | *20 January 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Tsx calculations and tax return preparations for US SAles tax > > **Cons**: customer service and su\[\[prt for clients > > ovaral great experience in the past 10 years ----- ### "Absolute worst customer serve" — 1.0/5 > **Maria** | *21 March 2025* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: Managing taxes in a central dashboard in theory is helpful > > **Cons**: Customer experience is abysmal Incomplete information in ECM module > > I have had the absolute, most time-wasting experience with Avalara. They were deceptive upon onboarding, have billed me incorrectly, have errors and incomplete coverage in the ECM software, and customer service is non-existent. I have been trying since December to get resolution on several issues and no matter what avenue I take, I can't even get someone to respond to me. The one response I received was not even relevant to my issues. ----- ### "Extremely helpful in navigating the ins-and-outs of US sales tax" — 4.0/5 > **Nico** | *30 May 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting. > > **Cons**: It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park > > As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back. ----- ### "Accounts Receivable" — 5.0/5 > **Emilie** | *28 January 2025* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use, also recognizes companies that tax exempt, i.e freight forwarders. > > **Cons**: Does not automatically delete expires certificates. > > No issues, very informative and answers any questions you might have ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.co.nz/software/91105/avatax?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91105/avatax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data