---
description: Learn how Square Point of Sale can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Square Point of Sale Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [Square Point of Sale](/software/91016/square-point-of-sale)

# Square Point of Sale

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> Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.
> 
> Verdict: Rated **4.6/5** by 3039 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Square Point of Sale

•POS system can be customized and expanded with additional features based on business needs.&#10;•All features are integrated for streamlined management.&#10;•Accepts Mastercard, Visa, Discover, and American Express payments, including offline payment processing.&#10;•Payment details for regular customers can be securely stored for one-tap checkout.&#10;•Tracks customer purchases, preferences, and feedback automatically with each sale.&#10;•Employee passcodes can be set to control data access; all transactions are linked to specific employees.&#10;•Tracks sales and refunds by employee, supporting commission and tip reconciliation.&#10;•Employees can clock in and out using timecards on the POS, with automatic overtime calculation and editable hours.&#10;•Provides real-time and historical sales trends for performance monitoring.&#10;•Built-in sales and inventory reports help identify new opportunities and optimize product offerings.&#10;•Sales reports can be filtered by location, device, and employee.&#10;•Revenue-per-labor-hour reports can be generated to assess employee efficiency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 3039 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Run your business with a plan that grows with you – starting at $0&#10;&#10;Pick the plan that fits your business today, with the flexibility to switch or cancel anytime. No hidden fees or locked-in contracts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Japanese, Spanish
- **Available Countries**: Australia, Canada, Ireland, Japan, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Catalog Management
- Clock In/Out
- Commission Management
- Contact Database
- Contact Management
- Credit Card Processing
- Custom Cake Orders
- Customer Accounts
- Customer Database

## Integrations (22 total)

- Acuity Scheduling
- CSI Platform
- Craver
- DAVO
- Fomo
- Linktree
- Local Line
- Make
- MarginEdge
- MoeGo
- Paymo
- Poptin
- Printful
- QuickBooks Online
- SKU IQ

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.getapp.co.nz/directory/23/payment-management/software)

## Related Categories

- [Payment Processing Software](https://www.getapp.co.nz/directory/23/payment-management/software)
- [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software)
- [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software)
- [Mobile Software](https://www.getapp.co.nz/directory/290/mobile/software)
- [Bakery Software](https://www.getapp.co.nz/directory/186/bakery/software)

## Alternatives

1. [PayPal](https://www.getapp.co.nz/software/91263/paypal) — 4.6/5 (26676 reviews)
2. [Stripe](https://www.getapp.co.nz/software/91015/stripe) — 4.6/5 (3386 reviews)
3. [Epos Now](https://www.getapp.co.nz/software/106871/epos-now) — 3.8/5 (729 reviews)
4. [Clover](https://www.getapp.co.nz/software/101591/clover) — 3.8/5 (582 reviews)
5. [Gofrugal](https://www.getapp.co.nz/software/116339/gofrugal-pos-software) — 4.4/5 (199 reviews)

## Reviews

### "Simple and Reliable Payment System with Limited Flexibility" — 5.0/5

> **Michael** | *23 April 2026* | Music | Recommendation rating: 9.0/10
> 
> **Pros**: Square Point of Sale is highly effective for a music and content-based business that sells lessons or services, as it makes in-person and online payments simple and fast. The setup is straightforward, and it allows for smooth transactions without needing complex systems. It also integrates well with basic reporting and tracking, which helps keep business finances organized and transparent.
> 
> **Cons**: Square Point of Sale can feel limited when it comes to deeper customization and advanced business features, especially for more complex pricing structures or memberships. Fees per transaction can also add up over time, which impacts margins for a service-based business like music coaching. Additionally, while it covers the basics well, its ecosystem can feel restrictive if you want more flexible or highly tailored business workflows.
> 
> Square Point of Sale is a reliable and practical tool for handling payments in a music and content creation business. It makes transactions simple, fast, and easy to manage, which helps keep operations smooth when selling lessons or services. The system is easy to use and provides enough basic reporting to stay on top of income.&#10;&#10;However, it becomes less flexible when scaling or trying to implement more advanced pricing structures, and transaction fees are an ongoing consideration. Overall, it works best as a straightforward payment solution rather than a fully customizable business management system.

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### "Decade Square user" — 5.0/5

> **Felicia** | *6 March 2025* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Square has a simple backend interface. There's also unlimited help online that's easy to find.
> 
> **Cons**: Limitation for online sales. Would like to see inventory management for food.
> 
> I've used Square POS for over 10 years. They've made great advancement with scheduling, online sales and restaurant sales.

-----

### "My Square nightmare" — 1.0/5

> **John** | *11 December 2025* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge.
> 
> **Cons**: They will not refund processing fees for mistaken charges (see below). My efforts to get a reversal of the fees assessed fell on deaf ears.
> 
> My Square nightmare:&#10;I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge. I have been able to accept that. But after what happened to me last week, I have to speak out.&#10;&#10;Last week I processed a charge. The correct amount of the charge was $422.57, but the amount that was processed was $42,257.33 ($422.57 plus two 3s). I can’t say with certainty that I didn’t somehow hit the 3 key a couple times by accident, but I don’t think I did and I know I didn’t intend to. When I saw the amount that was actually charged I IMMEDIATELY REVERSED THE CHARGE  by issuing a refund for a “mistaken charge.” (The reversal was processed 4 minutes after the charge.) Then I went back and processed the correct amount. The next morning I got an email from Square informing me that it was taking $687.41 from my biz checking account in order to cover the processing fees from the refunded charge (my Square account had a balance that Square also took, a total of $1,098.69). At first I assumed it was just part of the process and it would be refunded to my account. When it didn’t happen I contacted customer service. It took a while to reach customer service and when I did I went through 6 levels of online CSRs rejecting my request that the charge be reversed. I was told that the processing charge was not refundable and there was nothing they could do about it. I appealed until I couldn’t appeal any more (which is why I went through 6 levels). Without exception everyone was sympathetic to my situation, without exception no one did anything to make it right.&#10;&#10;All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this horrible, unethical business practice. I’m sure I’m not the only one this has happened to; don’t let it happen to you.

-----

### "Ok to use, not difficult" — 4.0/5

> **Emmeline** | *15 July 2025* | Construction | Recommendation rating: 1.0/10
> 
> **Pros**: It was easy to use. You don't need an attachment or a device to  link to your phone.You just use your phone
> 
> **Cons**: They held my money for 3 days after the initial deposit. I was not aware that that would happen. There was no training on it
> 
> It was good. Other than the fact that there was no training for it. So I didn't know what to expect everything was okay

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### "Square POS is great\!" — 5.0/5

> **Jason** | *9 June 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: This software and system is extremely easy to use. As easy as using a smartphone. We can add items and adjust them with ease to make for smooth in store transactions.
> 
> **Cons**: The only issue we are having related to the square point of sale system, is not related to the register at all. We cannot connect our receipt printer to the drawer.
> 
> We are extremely happy with this system for our sweet shop, retail setting. The customer facing screen works flawlessly. Fees are reasonable.

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