Magento Commerce

Site content and customer journey management for eCommerce

4.3 /5 (506 reviews) Write a Review!

Magento Commerce Overview

What is Magento Commerce?

Magento Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences. Features include drag-and-drop page builders, customer segmentation and targeting, content staging, rule-based product relations, visual merchandising, and more.

Magento Commerce facilitates the creation of promotions and pricing for multiple eCommerce sites, including customization for specific stores, categories, customer segments, and products. With targeted promotions, rule-based up-selling, and SEO recommendations, users can distribute discounts and promotions to different customers and market segments through multiple channels. Targeting is based on customer journey details including abandoned carts, wishlists, search filters, and purchase history to further personalize the customer shopping experience.

With Magento Commerce drag-and-drop custom page builder, users can create and upload content customized to specific customer segments, ensuring only relevant content is integrated into the customer journey. All site edits and changes are stored for future reference and previewing of content staging, enabling site owners to view and experience site content as a customer. Content updates can be scheduled to automatically deploy at traffic down times to reduce the level of site impact and maintain an uninterrupted experience for customers.

Magento Commerce Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Open Source
Subscription
Value for money

Please contact Magento directly for pricing information.


Magento Commerce Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Germany, Brazil
Supported Languages
English, French, German, Portuguese, Spanish

Media

Magento Commerce website builder home page
Magento Commerce reports and analytics dashboard
Magento Commerce drag-and-drop website builder
Magento Commerce page builder mock-up
Magento Commerce changes scheduler
Magento Commerce video Magento Commerce screenshot: Magento Commerce website builder home page Magento Commerce screenshot: Magento Commerce reports and analytics dashboard Magento Commerce screenshot: Magento Commerce drag-and-drop website builder Magento Commerce screenshot: Magento Commerce page builder mock-up Magento Commerce screenshot: Magento Commerce changes scheduler

Magento Commerce Reviews

Magento Commerce Reviews

Overall rating
4.3
/
5
Excellent
241

Very good
193

Average
61

Poor
6

Terrible
5

Value for Money
4.2
Features
4.3
Ease of Use
3.7
Customer Support
4
86% recommended this app
Amiel S.

Magento 2.0 Review

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.


Ramakanta R.

Best Ecommerce Platform

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many clients and i have done very good design works for them over Magento. Easily add features according to client specification, very high secure and fast site.


Frederick U.

If you build it they will come really should be if you build on here you're stuck!

The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.


Joshua C.

Online Business Made Easy


Fabian D.

My Magento Review

Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.


Amiel S.
Industry: Tobacco
Company size: 11-50 Employees

Magento 2.0 Review

Used Daily for 2+ years
Reviewed on 10/02/2020
Review Source: Capterra

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ramakanta R.
Industry: Information Technology & Services
Company size: Self Employed

Best Ecommerce Platform

Used Daily for 2+ years
Reviewed on 29/08/2020
Review Source: Capterra

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many clients and i have done very good design works for them over Magento. Easily add features according to client specification, very high secure and fast site.

Pros

Magento is a very good platform to make eCommerce sites easily and a lot of features inside it. Easily create a layout, adding multiple languages, adding manual codes easily. Apart from that Magento is a free platform to install it to server and start a website easily. Magento is a highly secure and fast loading site. Easy SEO platform.

Cons

Magento is a very good platform for Pro-Magento persons. But if you are a new person and plan to start magento then it'll take more time to know about the features inside it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Frederick U.
Industry: Marketing & Advertising
Company size: 51-200 Employees

If you build it they will come really should be if you build on here you're stuck!

Used Daily for 6-12 months
Reviewed on 5/12/2018
Review Source: Capterra

The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.

Pros

the ability to display and manipulate graphics is second to none.

Cons

We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Joshua C.
Industry: Sporting Goods
Company size: 11-50 Employees

Online Business Made Easy

Used Daily for 2+ years
Reviewed on 8/10/2020
Review Source: Capterra

Pros

We use this Magento as our primary machine for our online website where we sell products. The interface is very user friendly, and even without training I would be able to navigate and comfortably.

We are able to integrate with Celigo and NetSuite which makes all of our most important systems able to function as one.

Easily able to review purchases, adjust product price levels, even change tax rules, etc..

The customer service is always good.

Cons

I have been using Magento the entire time I have been at La Sportiva which has been about three and a half years. This is the only website back end I have known, and I have never had issues before.

We had a strange tax problem earlier in the year and it turns out that we had specific tax rules set on different "store types" so this was causing customers to pay wrong tax amounts. This was super frustrating but we were able to fix it after a few months. That was probably the worst thing we've experienced.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Fabian D.
Industry: Marketing & Advertising
Company size: 2-10 Employees

My Magento Review

Used Daily for 6-12 months
Reviewed on 14/10/2019
Review Source: Capterra

Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.

Pros

I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility.

Cons

I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7.8/10
Based on 506 user ratings
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Magento Commerce Pricing

Magento Commerce Pricing

Starting from
N/A
Free Trial
Open Source
Subscription
Value for money

Please contact Magento directly for pricing information.

Please contact Magento directly for pricing information.

Value for Money
4.2/5
Based on 506 user ratings
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Magento Commerce Features

Magento Commerce Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4.3/5
Based on 506 user ratings
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Categories

Additional information for Magento Commerce

Additional information for Magento Commerce

Key features of Magento Commerce

  • Advanced search, filters and navigation
  • Automated reminders and notifications
  • Custom coupon creation
  • Custom desktop and mobile website creation
  • Customer loyalty schemes and rewards
  • Customer segmentation
  • Gift registry, gift cards and store credit
  • Intuitive recommendation engine
  • Multiple payment and shipping options
  • PCI-DSS compliant
  • Personlaized shopping experiences
  • Product recommendations, up-selling and cross-selling
  • Product review promotion
  • Search engine optimization
  • Site previews before launch
  • System, database and media backup
  • Targeted promotions
  • Wish lists

Benefits

Segment customers with Magento Commerce by criteria including demographic, user activity, shopping cart, and buying history.

Match specific content, pricing, and promotions with specific customers based on buying history using Magento Commerce.

With Search Engine Optimization, Magento Commerce generates SEO-friendly URLs, a Google site map, customized meta keywords, and meta descriptions.

Customize usability, shopping carts, and online store features with Magento Commerce. Test new modules, roll back changes, and work with customers, categories, products, inventory, and sales orders to optimize the customer journey.

Magento Commerce FAQs

Magento Commerce FAQs

Below are some frequently asked questions for Magento Commerce.

Q. What type of pricing plans does Magento Commerce offer?

Magento Commerce offers the following pricing plans:

Pricing model: Open Source, Subscription

Free Trial: Not Available

Please contact Magento directly for pricing information.

Q. What are the main features of Magento Commerce?

Magento Commerce offers the following features:

  • Advanced search, filters and navigation
  • Automated reminders and notifications
  • Custom coupon creation
  • Custom desktop and mobile website creation
  • Customer loyalty schemes and rewards
  • Customer segmentation
  • Gift registry, gift cards and store credit
  • Intuitive recommendation engine
  • Multiple payment and shipping options
  • PCI-DSS compliant
  • Personlaized shopping experiences
  • Product recommendations, up-selling and cross-selling
  • Product review promotion
  • Search engine optimization
  • Site previews before launch
  • System, database and media backup
  • Targeted promotions
  • Wish lists

Q. Who are the typical users of Magento Commerce?

Magento Commerce has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Magento Commerce support?

Magento Commerce supports the following languages:

English, French, German, Portuguese, Spanish

Q. What type of pricing plans does Magento Commerce offer?

Magento Commerce has the following pricing plans:

Open Source, Subscription

Q. Does Magento Commerce support mobile devices?

Magento Commerce supports the following devices:

Android

Q. What other apps does Magento Commerce integrate with?

Magento Commerce integrates with the following applications:

EditionGuard, Erply, HappyFox, HelpOnClick Live Chat Software, LiveAgent, LiveChat, Mailjet, Post Affiliate Pro, Vivocha, Yotpo

Q. What level of support does Magento Commerce offer?

Magento Commerce offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials