About Confluence
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Pricing starting from:
US$55.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Confluence
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$55.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Confluence: 99
Alternatives
Shortcut
Dropbox Paper
Drupal
Microsoft 365
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Shipbuilding
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modern day Knowledge Management Repository
Reviewed on 19/06/2023
It has greatly improved our team's ability to create, organize, and share information effectively....
It has greatly improved our team's ability to create, organize, and share information effectively. The platform's features such as real-time collaboration, version control, and content organization have enhanced our productivity and streamlined our workflows. While there may be some areas for improvement, such as more advanced formatting options and task management capabilities, the user-friendly interface and intuitive design have made it relatively easy to navigate and use. Additionally, the availability of integrations and Atlassian's support resources have helped us integrate Confluence with our existing business processes, further enhancing its value. Overall, Confluence has been an essential tool in facilitating knowledge sharing and enhancing collaboration within our organization.
Pros
Confluence is a powerful collaboration tool that offers several impactful features. Its most impactful features include the ability to create and organize content, collaborate in real-time, and have version control for easy tracking and reverting of changes. With a user-friendly interface and intuitive design, Confluence is generally considered easy to use, allowing users to navigate, create, and edit content seamlessly. As for integration with existing business processes, Confluence provides various integrations and APIs that make integration with other tools and systems relatively straightforward. It offers flexible options for customizations, allowing businesses to tailor the tool to their specific needs and workflows, thus facilitating a smooth integration process with existing business processes.
Cons
As an end user of Confluence, I find the tool to be quite robust for collaboration, but there are a few features that I feel could be improved or added. For instance, I would appreciate more advanced formatting options, better task management capabilities, and improved visualization options for data. Additionally, I must admit that certain aspects of the product, such as complex permissions settings and the learning curve associated with advanced features, can be difficult to use initially. When it comes to integrating Confluence with our existing business processes, the level of difficulty can vary based on the complexity of our processes and the specific integrations required. In some cases, it has been challenging and has required additional configuration or development efforts, but Atlassian does provide resources, documentation, and support to help facilitate the integration process.
Reasons for Choosing Confluence
Less features in WorkdaySwitched From
Workday Adaptive PlanningReasons for Switching to Confluence
Those are planning tool but confluence come with JIRA tool as KM application.- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
An upgrade of Google Docs, the document management capability is second-to-none
Reviewed on 26/10/2023
Brilliant and use it for project management with multiple stakeholders to manage!
Brilliant and use it for project management with multiple stakeholders to manage!
Pros
Not only it allows for effective collaboration that enables users to create, share and edit like Google Docs, but that added layer of ease to navigate between different documents (imagine words with excel-like tabs) is brilliant. It acts like a centralized repository for documents, information and knowledge. Users can organize content into spaces, pages and folders, making it easy to find and reference important information. Also, it has good version controls that enables users to track changes easily.
Cons
It may look complex and difficult to learn initially, as there is a slight learning curve prior to being able to use it swiftly. Separately, sometimes I do encounter lag in loading large quantities of data or complex page structures.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
confluence review
Reviewed on 30/10/2023
Pros
I like that you are able to communicate with users from other locations.
Cons
I DON'T LIKE THE ORDER. It is very confusing.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excelent tool with good Admins and Users
Reviewed on 23/08/2023
I personally had a wonderful experience with Confluence, it was a easy one link way to add most...
I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.
Pros
It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)
Cons
Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .
Alternatives Considered
monday.comReasons for Switching to Confluence
Past experience working with it on multiple companies.- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
A robust collaboration platform
Reviewed on 19/11/2023
Confluence has become an integral part of our team's collaboration toolkit. The platform's...
Confluence has become an integral part of our team's collaboration toolkit. The platform's collaborative features, combined with its customization options, have significantly improved our documentation processes and project workflows. Despite minor drawbacks that we have compensated with some interesting integrations, the overall experience with Confluence has been positive
Pros
Confluence is a robust collaboration platform that excels in simplifying teamwork and knowledge sharing. The intuitive interface and easy-to-navigate structure make content creation and management a breeze. Seamless integration with other Atlassian products and a wide range of third-party apps adds significant value.
Cons
The initial setup and configuration is a bit complex, requiring a learning curve. Occasionally, performance can lag when handling extensive amounts of data, impacting user experience. Some stuff are just impossible to handle, like tables management.
Confluence FAQs
Below are some frequently asked questions for Confluence.Q. What type of pricing plans does Confluence offer?
Confluence offers the following pricing plans:
- Starting from: US$55.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month
Q. Who are the typical users of Confluence?
Confluence has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Confluence support?
Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Confluence support mobile devices?
Confluence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Confluence integrate with?
Confluence integrates with the following applications:
Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, draw.io
Q. What level of support does Confluence offer?
Confluence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Confluence.
- Knowledge Management Software
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