Atlassian Confluence
Create, organize, and discuss work with your team
4.4 /5 (1729 reviews) Write a Review!Atlassian Confluence Overview
What is Atlassian Confluence?
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Atlassian Confluence Overview
Pricing
Pricing options
Confluence offers flexible pricing.
Small teams: $0 per user/month for up to 10 users
Growing teams: $5 per user/month for 11 to 10,000 users
Atlassian Confluence Features
Media

Atlassian Confluence Reviews
Atlassian Confluence Reviews
The Collaboration Platform You've Waited For
We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.
Easy and Simple Enterprise knowledge base and document management system
Confluence is really good for organizing all of your company/teams requirements related to content, document, knowledge management and file management.
Its a must for any company which is dependent on content and content based activities.
Great Resource Library within the JIRA Space
Overall, Confluence has served our company well, as we subscribe to a number of Atlassian products. The immediate integration with these other products makes the Confluence application very desirable for our business model, and offers us a much needed solution without much additional effort or thought. If you are already using Atlassian products, Confluence is a great solution for centralizing and organizing all of your assets. If you have more advances needs and do not already use Atlassian products, you may want to explore alternative options.
Best knowledge management and wiki out there
If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.
Great For Internal (Technical) Documentation
Confluence helped our team docuemnt our processes and compile our technical documentation and scripts in a central location. Confluence makes it easy to create and share a document, and also update docuemtnatiion and alert 'watchers' (those tied to a page) whenever changes are made. The ability to link articles to JIRA helps tie technical issues to real problems that were solved.
Confluence is very feature rich and takes some time to learn, but it is worth the investment. I look forward to keep using it to help keep us organized!
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The Collaboration Platform You've Waited For
Pros
Real-time simultaneous editing
Ease of finding and organizing what I've written
Constantly adding new features
Integration with Jira and Trello is great, but also works as lightweight project management by itself
Cons
Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
Also, printing is pretty tough when you have tables.
Easy and Simple Enterprise knowledge base and document management system
Confluence is really good for organizing all of your company/teams requirements related to content, document, knowledge management and file management.
Its a must for any company which is dependent on content and content based activities.
Pros
From the word go, our team was able to jump start and create a solid knowledge base for our entire enterprise. Being in Education and E-Learning domain - content is the heart of our business.
Managing content created by various teams inside company, partner contributions, freelancers content is extremely crucial and critical.
Some of the most important features of this product for us are: Document Management, Knowledge base, Version Control System, Structured Pages, Search
Cons
Confluence product does content related work really well. But that's not enough as we have grown in last 3 years and so are our requirements.
Integrations with forms, data collections, Kanban board, tasks etc have become kind of a must rather than good to have features.
We are currently on the premium plan and $10 per user for just managing document and collaboration seems little too much, specially when there are products which provide much more for less.

Great Resource Library within the JIRA Space
Overall, Confluence has served our company well, as we subscribe to a number of Atlassian products. The immediate integration with these other products makes the Confluence application very desirable for our business model, and offers us a much needed solution without much additional effort or thought. If you are already using Atlassian products, Confluence is a great solution for centralizing and organizing all of your assets. If you have more advances needs and do not already use Atlassian products, you may want to explore alternative options.
Pros
Confluence offers my company a unique solution for creating and organizing documentation and assets that need to be share amongst an entire team. In addition, it offers us a means to share some of those same documents and assets with our customers without any additional effort. Its advance permissions schemes allow you to dictate which users have access to which files, and its ease of use allows for quick publication and instant distribution. As we also use JIRA for project management, Confluence is a great complement for linking supplemental, more detailed files to ongoing projects.
Cons
Confluence word processing features are a bit rudimentary. While the application itself is easy to use, its feature limitations only allow for a certain level of detail and imagination when creating new documents. While it links seamless into the JIRA project management platform, it does come with an additional cost per user, which quick racks up your monthly Atlassian bill. For more advanced needs, an alternative platform may be a better fit.

Best knowledge management and wiki out there
If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.
Pros
Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.
Cons
It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.
Great For Internal (Technical) Documentation
Confluence helped our team docuemnt our processes and compile our technical documentation and scripts in a central location. Confluence makes it easy to create and share a document, and also update docuemtnatiion and alert 'watchers' (those tied to a page) whenever changes are made. The ability to link articles to JIRA helps tie technical issues to real problems that were solved.
Confluence is very feature rich and takes some time to learn, but it is worth the investment. I look forward to keep using it to help keep us organized!
Pros
The thing that I like most about Confluence is that I can create linked set articles in order to maintain technical documentation, which can be distributed across a wide range of teams and departments easily using the built-in shared features. The tools make it easy to embed pages within a page in order to create easy to follow guides. The ability to use tables and pictures helps a lot as well, and they're a lot of add-ins that can be used, such as code blocks!
Cons
If not set-up well, the organization of a workspace can get out of hand, making articles very hard to find. It is paramount to have a plan when creating pages and documents. There are not a lot of custom formatting options, and as far as I can tell, no way to automatically create a table of contents for a page, which would be a huge benefit.
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Atlassian Confluence Pricing
Atlassian Confluence Pricing
Confluence offers flexible pricing.
Small teams: $0 per user/month for up to 10 users
Growing teams: $5 per user/month for 11 to 10,000 users
Confluence offers flexible pricing.
Small teams: $0 per user/month for up to 10 users
Growing teams: $5 per user/month for 11 to 10,000 users
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Atlassian Confluence Features
Atlassian Confluence Features
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Categories
Categories
Additional information for Atlassian Confluence
Additional information for Atlassian Confluence
Key features of Atlassian Confluence
- @mentions
- Access control
- Advanced search
- Advanced table editing
- Ask, vote on & answer questions
- Automatic notifications
- Collaborative editing
- Collaborative workspace
- Communication management
- Concurrent user capacity
- Content collaboration
- Content management
- Custom layouts
- Dashboard
- Disaster recovery
- Document management
- Document storage
- Drag & drop editing
- Dynamic content management
- Email integration
- Event planning
- Feedback management
- File management
- Full text search
- GCal integration
- Guide, manual, operating policy publishing
- Inline, page & file commenting
- Internal Q&A
- JIRA Software release, sprint & issue planning
- JIRA integration
- JIRA project tracking
- Knowledge base
- Leaderboards for topic experts
- Livesearch macro
- Load-balancing
- Macros/add-ons
- Massive plugin ecosystem
- Meeting notes
- Mobile & desktop synchronization
- Multimedia support
- OnDemand or hosted
- Outlook integration
- PDF, Office doc & image sharing
- Page & file versioning
- Permission management
- Preview functionality
- Product requirements
- Project management
- Project plans
- Real time editing
- Real time feedback
- Rich text editor
- Share button
- Social features
- Space directory
- Task notifications
- Task tracking
- Team activity tracking
- Team calendars
- Team leave, travel & roster scheduling
- Template management
- Type-ahead search integration
- Unlimited spaces
- Voting
- iCal integration
Benefits
Atlassian Confluence FAQs
Atlassian Confluence FAQs
Below are some frequently asked questions for Atlassian Confluence.
Q. What type of pricing plans does Atlassian Confluence offer?
Atlassian Confluence offers the following pricing plans:
Starting from: US$5.00/month
Pricing model: Free, Subscription
Free Trial: Available
Confluence offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $5 per user/month for 11 to 10,000 users
Q. What are the main features of Atlassian Confluence?
Atlassian Confluence offers the following features:
- @mentions
- Access control
- Advanced search
- Advanced table editing
- Ask, vote on & answer questions
- Automatic notifications
- Collaborative editing
- Collaborative workspace
- Communication management
- Concurrent user capacity
- Content collaboration
- Content management
- Custom layouts
- Dashboard
- Disaster recovery
- Document management
- Document storage
- Drag & drop editing
- Dynamic content management
- Email integration
- Event planning
- Feedback management
- File management
- Full text search
- GCal integration
- Guide, manual, operating policy publishing
- Inline, page & file commenting
- Internal Q&A
- JIRA Software release, sprint & issue planning
- JIRA integration
- JIRA project tracking
- Knowledge base
- Leaderboards for topic experts
- Livesearch macro
- Load-balancing
- Macros/add-ons
- Massive plugin ecosystem
- Meeting notes
- Mobile & desktop synchronization
- Multimedia support
- OnDemand or hosted
- Outlook integration
- PDF, Office doc & image sharing
- Page & file versioning
- Permission management
- Preview functionality
- Product requirements
- Project management
- Project plans
- Real time editing
- Real time feedback
- Rich text editor
- Share button
- Social features
- Space directory
- Task notifications
- Task tracking
- Team activity tracking
- Team calendars
- Team leave, travel & roster scheduling
- Template management
- Type-ahead search integration
- Unlimited spaces
- Voting
- iCal integration
Q. Who are the typical users of Atlassian Confluence?
Atlassian Confluence has the following typical customers:
Small Business, Large Enterprises, Non Profit, Mid Size Business
Q. What languages does Atlassian Confluence support?
Atlassian Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Atlassian Confluence support mobile devices?
Atlassian Confluence supports the following devices:
Android, iPhone, iPad
Q. What other apps does Atlassian Confluence integrate with?
Atlassian Confluence integrates with the following applications:
Bitium, CA Flowdock, Creately, Gliffy, Jira, Jira Service Management, K3, Lucidchart, SharePoint, iorad
Q. What level of support does Atlassian Confluence offer?
Atlassian Confluence offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.