Atlassian Confluence
Create, organize, and discuss work with your team
4.4 /5 (1677 reviews) Write a Review!Atlassian Confluence Overview
What is Atlassian Confluence?
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Atlassian Confluence Overview
Pricing
Pricing options
Up to 10 users - $10 monthly flat fee for small teams.
11-100 users - $5 per user/month for larger and expanding teams.
Atlassian Confluence Features
Media
Atlassian Confluence Reviews
Atlassian Confluence Reviews
The Collaboration Platform You've Waited For
We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.
Great For Internal (Technical) Documentation
Confluence helped our team docuemnt our processes and compile our technical documentation and scripts in a central location. Confluence makes it easy to create and share a document, and also update docuemtnatiion and alert 'watchers' (those tied to a page) whenever changes are made. The ability to link articles to JIRA helps tie technical issues to real problems that were solved.
Confluence is very feature rich and takes some time to learn, but it is worth the investment. I look forward to keep using it to help keep us organized!
Great for collaboration, terrible as a knowledge base
It puts documentation all in one place.
Agility and Feature rich
We love confluence, we are using it as Intranet and wiki page for internal users. Inside and outside teams. This is the perfect replacement of Microsoft Sharepoint.
Not the greatest one but does a descent job of maintaining knowledgebase
Overall the experience is "Okay" the only reason to use confluence is that it is easy to collaborate as it is part of Atlassian's suite of products.
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The Collaboration Platform You've Waited For
Pros
Real-time simultaneous editing
Ease of finding and organizing what I've written
Constantly adding new features
Integration with Jira and Trello is great, but also works as lightweight project management by itself
Cons
Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
Also, printing is pretty tough when you have tables.
Great For Internal (Technical) Documentation
Confluence helped our team docuemnt our processes and compile our technical documentation and scripts in a central location. Confluence makes it easy to create and share a document, and also update docuemtnatiion and alert 'watchers' (those tied to a page) whenever changes are made. The ability to link articles to JIRA helps tie technical issues to real problems that were solved.
Confluence is very feature rich and takes some time to learn, but it is worth the investment. I look forward to keep using it to help keep us organized!
Pros
The thing that I like most about Confluence is that I can create linked set articles in order to maintain technical documentation, which can be distributed across a wide range of teams and departments easily using the built-in shared features. The tools make it easy to embed pages within a page in order to create easy to follow guides. The ability to use tables and pictures helps a lot as well, and they're a lot of add-ins that can be used, such as code blocks!
Cons
If not set-up well, the organization of a workspace can get out of hand, making articles very hard to find. It is paramount to have a plan when creating pages and documents. There are not a lot of custom formatting options, and as far as I can tell, no way to automatically create a table of contents for a page, which would be a huge benefit.
Great for collaboration, terrible as a knowledge base
It puts documentation all in one place.
Pros
We use the cloud version for customer facing knowledge base (KB). A great tool for creating and maintaining documentation and how-to articles.
Allows for numerous contributors, there are a lot of add-ons for features and functionality within a document.
Syncs well with other Atlassian tools.
Theme controls are fairly robust.
The search is in depth and comprehensive, returns results from tags and body of a page or article.
User community and KB is very helpful and responsive.
Cons
Our users are our customers, so inviting confusing and creating users is convoluted and limited. Once you designate the space as a KB, Confluence should provide user access in a way unique to a KB, but it the invitation process is still worded like a collaboration tool AND emails are NOT customizable.
Users get bombarded by emails when a page is updated. The default setting is to have all users automatically watching the entire space, so when any update is made multiple emails are sent. You CANNOT set the user or group defaults for email preferences.
SSO capabilities are not available in the cloud version.
The user web service is severely limited and does not solve the issue.
While there are a ton of add-ons from the marketplace, they are all 3rd party and these can deliver way more than Atlassian's supported offerings. This was a pro, but the con is that they are also limited to what they can tie into. We tried to use a theme from the market place, but it did not support the comprehensive search capabilities, only returned tags.
Admin navigation is confusing, I use the product every day, yet I am constantly fumbling around trying to find where to go to do what I'm trying to do.
Agility and Feature rich
We love confluence, we are using it as Intranet and wiki page for internal users. Inside and outside teams. This is the perfect replacement of Microsoft Sharepoint.
Pros
Confluence is used as our Intranet. Not only we are able to customize team-based site but as well as global communications and document share throughout the company. We like the tool, the power and the easiness.
Cons
It took us time to understand the new way of sharing document. We are coming from the old file server world and we did not shifted easily to the "inline" data sharing. You have to get used to it. When done, this is working perfectly
Not the greatest one but does a descent job of maintaining knowledgebase
Overall the experience is "Okay" the only reason to use confluence is that it is easy to collaborate as it is part of Atlassian's suite of products.
Pros
Confluence is part of the Atlassian suite of products which makes managing everything easy. We use Jira for project management and using Confluence along with Jira helps us easily collaborate on our knowledge base.
Cons
The formatting options are limited, it is not easy to create anchors for headings in the document which was a big issue for us, we were not able to create small menu for the page at the top.
Most of the basic configuration is not there by default, many times you need to buy it from market place.
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Atlassian Confluence Pricing
Atlassian Confluence Pricing
Up to 10 users - $10 monthly flat fee for small teams.
11-100 users - $5 per user/month for larger and expanding teams.
Up to 10 users - $10 monthly flat fee for small teams.
11-100 users - $5 per user/month for larger and expanding teams.
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Atlassian Confluence Features
Atlassian Confluence Features
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Categories
Categories
Additional information for Atlassian Confluence
Additional information for Atlassian Confluence
Key features of Atlassian Confluence
- @mentions
- Access control
- Advanced search
- Advanced table editing
- Ask, vote on & answer questions
- Automatic notifications
- Collaborative editing
- Collaborative workspace
- Communication management
- Concurrent user capacity
- Content collaboration
- Content management
- Custom layouts
- Dashboard
- Disaster recovery
- Document management
- Document storage
- Drag & drop editing
- Dynamic content management
- Email integration
- Event planning
- Feedback management
- File management
- Full text search
- GCal integration
- Guide, manual, operating policy publishing
- Inline, page & file commenting
- Internal Q&A
- JIRA Software release, sprint & issue planning
- JIRA integration
- JIRA project tracking
- Knowledge base
- Leaderboards for topic experts
- Livesearch macro
- Load-balancing
- Macros/add-ons
- Massive plugin ecosystem
- Meeting notes
- Mobile & desktop synchronization
- Multimedia support
- OnDemand or hosted
- Outlook integration
- PDF, Office doc & image sharing
- Page & file versioning
- Permission management
- Preview functionality
- Product requirements
- Project management
- Project plans
- Real time editing
- Real time feedback
- Rich text editor
- Share button
- Social features
- Space directory
- Task notifications
- Task tracking
- Team activity tracking
- Team calendars
- Team leave, travel & roster scheduling
- Template management
- Type-ahead search integration
- Unlimited spaces
- Voting
- iCal integration
Benefits
Atlassian Confluence FAQs
Atlassian Confluence FAQs
Below are some frequently asked questions for Atlassian Confluence.
Q. What type of pricing plans does Atlassian Confluence offer?
Atlassian Confluence offers the following pricing plans:
Starting from: US$10.00/month
Pricing model: Subscription
Free Trial: Available
Up to 10 users - $10 monthly flat fee for small teams. 11-100 users - $5 per user/month for larger and expanding teams.
Q. What are the main features of Atlassian Confluence?
Atlassian Confluence offers the following features:
- @mentions
- Access control
- Advanced search
- Advanced table editing
- Ask, vote on & answer questions
- Automatic notifications
- Collaborative editing
- Collaborative workspace
- Communication management
- Concurrent user capacity
- Content collaboration
- Content management
- Custom layouts
- Dashboard
- Disaster recovery
- Document management
- Document storage
- Drag & drop editing
- Dynamic content management
- Email integration
- Event planning
- Feedback management
- File management
- Full text search
- GCal integration
- Guide, manual, operating policy publishing
- Inline, page & file commenting
- Internal Q&A
- JIRA Software release, sprint & issue planning
- JIRA integration
- JIRA project tracking
- Knowledge base
- Leaderboards for topic experts
- Livesearch macro
- Load-balancing
- Macros/add-ons
- Massive plugin ecosystem
- Meeting notes
- Mobile & desktop synchronization
- Multimedia support
- OnDemand or hosted
- Outlook integration
- PDF, Office doc & image sharing
- Page & file versioning
- Permission management
- Preview functionality
- Product requirements
- Project management
- Project plans
- Real time editing
- Real time feedback
- Rich text editor
- Share button
- Social features
- Space directory
- Task notifications
- Task tracking
- Team activity tracking
- Team calendars
- Team leave, travel & roster scheduling
- Template management
- Type-ahead search integration
- Unlimited spaces
- Voting
- iCal integration
Q. Who are the typical users of Atlassian Confluence?
Atlassian Confluence has the following typical customers:
Small Business, Large Enterprises, Non Profit, Mid Size Business
Q. What languages does Atlassian Confluence support?
Atlassian Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. What type of pricing plans does Atlassian Confluence offer?
Atlassian Confluence has the following pricing plans:
Subscription
Q. Does Atlassian Confluence support mobile devices?
Atlassian Confluence supports the following devices:
Android, iPhone, iPad
Q. What other apps does Atlassian Confluence integrate with?
Atlassian Confluence integrates with the following applications:
Bitium, CA Flowdock, Creately, Gliffy, Jira, Jira Service Desk, K3, Lucidchart, SharePoint, iorad
Q. What level of support does Atlassian Confluence offer?
Atlassian Confluence offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.