Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

About Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.

Pricing starting from:

US$8.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Dynamics 365 Business Central

Key benefits of Dynamics 365 Business Central

Manage cash, assets and banking with financial management and accounting features.
Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
Manage contacts, sales opportunities, and service contract with sales and service functionality.
Create estimates and track projects with project management capabilities.
Support international currencies with multi-currency and language features.

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, zh-hant

Pricing starting from:

US$8.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Dynamics 365 Business Central

Images

Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage
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Features

Total features of Dynamics 365 Business Central: 44

  • API
  • Accounting
  • Activity Dashboard
  • Bank Reconciliation
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Cash Management
  • Consolidation/Roll-Up
  • Contact Management
  • Contract/License Management
  • Document Management
  • Employee Management
  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • HR Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Currency
  • Multi-Location
  • Performance Metrics
  • Planning Tools
  • Project Management
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Warehouse Management
  • Workflow Management

Alternatives

QuickBooks Desktop Enterprise

4.5
#1 Alternative to Dynamics 365 Business Central
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

Quickbooks Online

4.3
#2 Alternative to Dynamics 365 Business Central
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

vSphere

4.7
#3 Alternative to Dynamics 365 Business Central
vSphere is a server virtualization software designed to help businesses manage applications and modernize workflows...

NetSuite

4.1
#4 Alternative to Dynamics 365 Business Central
NetSuite provides organisations with an integrated system of cloud applications that helps them run their business....

Reviews

Overall rating

3.8 /5
(96)
Value for Money
3.4/5
Features
3.7/5
Ease of Use
3.4/5
Customer Support
3.6/5

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Showing 5 reviews of 96
Ron V. Ron V.
Overall rating
  • Industry: Computer Software
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ERP software with great integrations

Reviewed on 23/01/2021

I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical...

I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis.
Also I support customers with technical issues around Business Cental, which I love to do.
The possibilities with BC are endless.

Pros

As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus.
Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.

Cons

There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best ERP software so far

Reviewed on 30/06/2021

The procurement process has been made easier.
Our asset management is now on point.
The human...

The procurement process has been made easier.
Our asset management is now on point.
The human resource management especially the payroll management bit is awesome.

Pros

Dynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module.
It has a interface that is user friendly and easy to use.
It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system.
The ability to generate reports is a plus which is also easy.
Another good feature is that it can be customized to accommodate the user needs.
It is also compatible with Microsoft Excel such that one can export and import data between the two.

Cons

At first, you will need some practice on how to manage it to avoid messing up with your crucial data.

Another issue is that running many processes at once can slow it down and this will force you to wait longer.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Switching to Dynamics 365 Business Central

Dynamics 365 Business Central has a variety of tools that our organization needs.
Scott M. Scott M.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Reviewed on 30/07/2013

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our...

I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods.

A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service.

This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system.

Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Chris D. Chris D.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Msft Dynamics as a CRM - there are other options

Reviewed on 8/09/2021

I think overall its a pretty solid software that if customizable would probably be one of my go to...

I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.

Pros

I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

Cons

I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

Ashley R. Ashley R.
Overall rating
  • Industry: Consumer Goods
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The new way to do business

Reviewed on 17/09/2019

Our business is running smoother since changing but we are slowly getting everything in the new...

Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

Pros

I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

Cons

I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

Showing 5 reviews of 96 Read all reviews

Dynamics 365 Business Central FAQs

Below are some frequently asked questions for Dynamics 365 Business Central.

Dynamics 365 Business Central offers the following pricing plans:

  • Starting from: US$8.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Essentials: $70 per user, per month. Premium: $100 per user, per month. Team Members: from $8 per user, per month. Contact vendor for information on included features and additional pricing information.

Dynamics 365 Business Central has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Dynamics 365 Business Central supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, zh-hant

Dynamics 365 Business Central supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Dynamics 365 Business Central integrates with the following applications:

Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, PayPal

Dynamics 365 Business Central offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Dynamics 365 Business Central.