--- description: Learn how Dynamics 365 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dynamics 365 Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/322/enterprise-resource-planning-erp/software) > [Dynamics 365](/software/90844/dynamics-365) # Dynamics 365 Canonical: https://www.getapp.co.nz/software/90844/dynamics-365 Page: 1 / 235\ Next: [Next page](https://www.getapp.co.nz/software/90844/dynamics-365?page=2) > Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. > > Verdict: Rated **4.4/5** by 5847 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dynamics 365 • Connect teams, processes, and data across your organization to create customer experiences and operational agility • Built-in AI-powered experiences including Microsoft Copilot • Get a complete picture of the business by connecting and accessing data from multiple sources • Improve productivity by collaborating and sharing insights with tools including Microsoft Teams and Microsoft 365 • Quickly modify processes to respond to changing needs by bringing Microsoft Power Platform together with Dynamics 365 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5847 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Asset Lifecycle Management - Bank Reconciliation - Billing & Invoicing - Budgeting/Forecasting - Business Intelligence - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Campaign Planning - Cash Management - Chat/Messaging - Collaboration Tools - Commission Management ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.getapp.co.nz/directory/322/enterprise-resource-planning-erp/software) ## Related Categories - [ERP Systems](https://www.getapp.co.nz/directory/322/enterprise-resource-planning-erp/software) - [Business Management Software](https://www.getapp.co.nz/directory/581/business-management/software) - [Accounts Payable Software](https://www.getapp.co.nz/directory/237/accounts-payable/software) - [Fund Accounting Software](https://www.getapp.co.nz/directory/168/fund-accounting/software) - [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18806 reviews) 5. [Odoo](https://www.getapp.co.nz/software/102445/odoo) — 4.2/5 (1325 reviews) ## Reviews ### "365 work solutions" — 5.0/5 > **Dhruv** | *23 March 2026* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use all MS office available at one place. Makes easy for invoicing. Project management and HR software also available. Customer support is quick and efficient. > > **Cons**: Some bugs and issues but regular updates are available. Sometimes it takes some time to load but its fine. It depends on the organization and network. > > It is great, it is valuable for a big company having different sectors and department only need to pay for one software all others are included in it. ----- ### "Powerful CRM Platform with Strong Microsoft Integration" — 5.0/5 > **Anonymous User** | *23 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Microsoft Dynamics 365 is how easy it is to use for managing sales pipelines and customer relationships. I primarily use the Sales module, and it does a great job of helping me track accounts, opportunities, and sales qualified leads (SQLs) in an organized way. I also like how it integrates well with Microsoft tools like Outlook, Copilot, and Power BI is a major advantage and helps improve productivity. > > **Cons**: While Microsoft Dynamics 365 is a powerful CRM platform, certain aspects of the Sales and Customer Engagement modules can feel less intuitive and flexible compared to other CRMs like Salesforce, particularly when it comes to customization and workflow management. Some day to day sales activities, such as activity tracking, call management, and workflow automation, may require additional configuration or other third-party integrations to achieve the same seamless experience that Salesforce offers out of the box. > > Overall, my experience with Microsoft Dynamics 365 Sales/CRM has been positive. I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better visibility into customer and partner interactions through email tracking and activity history. Once you become familiar with the platform, it becomes a very powerful CRM solution, especially when integrated with other Microsoft tools like Outlook for communication tracking and Copilot for generating AI-powered summaries and insights for accounts and opportunities. ----- ### "Powerful, but not very intuitive" — 3.0/5 > **Martina** | *15 May 2026* | Marketing & Advertising | Recommendation rating: 4.0/10 > > **Pros**: Dynamics 365 is very comprehensive and can bring a lot of business processes into 1 place. I liked that it connects well with other Microsoft tools and can support sales tracking, customer records, invoicing and reporting. Once it’s set up properly, it can give teams a useful overview of activity and performance. > > **Cons**: The biggest issue is ease of use. I’ve used many different systems and Dynamics 365 is one of the least intuitive. Simple tasks can take too many clicks and the layout isn’t always clear. It often feels like a system built for administrators rather than everyday users. > > My overall experience has been mixed. Dynamics 365 is powerful and clearly capable, but it can also feel heavy, confusing and frustrating to use day to day. It works best when a company invests time in setup, training and support. Without that, it can slow people down more than it should. ----- ### "CRM Solutions for Complete sales" — 5.0/5 > **Bill** | *2 February 2026* | Professional Training & Coaching | Recommendation rating: 5.0/10 > > **Pros**: Helps keep us aligned as a team on the go while working remote. Allows for customer data to be securely shared. > > **Cons**: Costs are rather high conpated to past services such as sakesforce and arlo. We switched mainly due to costs. > > Overall our team completely enjoyed the program. We would still be using it if the costs were cheaper. The data from quotes emails are stored so you can access information quickly and easy anywhere. ----- ### "Great experience using Dynamics 365\!" — 4.0/5 > **Verified Reviewer** | *19 December 2025* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Microsoft dynamics allows us to keep all of our information and tracking of users, and products into one place. There is seamless integration across users. > > **Cons**: The integration across users is not super reliable. We experience a lot of lag and downtime between users. > > Great experience using Dynamics 365\! Overall, we are very happy using Dynamics 365 as there are a lot of different integrations for us. ----- Page: 1 / 235\ Next: [Next page](https://www.getapp.co.nz/software/90844/dynamics-365?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/90844/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data