Crazy Egg

Crazy Egg

Make the Most of Every Website Visitor.

4.5/5 (64 reviews)

Crazy Egg Overview

What is Crazy Egg?

Crazy Egg combines four tools:

Heatmap - A picture of where people clicked on your site. It let's you see what is hot and what is not.

Confetti - Find out where people click and and what brings them there.

Scrolllmap - Shows how far down people are scrolling, so you know at what point people leave the page.

Overlay - Learn more about each element on your page.

Crazy Egg Overview

Pricing

Starting from
US$108.00/year

Pricing options

Free Trial
Subscription
Value for money

After your 30-day free trial ends, your price will be $9 per month, billed annually at $108. This means that your credit card charge will be $108 and you will get a full year access to your Crazy Egg account.


Crazy Egg Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa
Supported Languages
English

Screenshots

Crazy Egg screenshot:
Crazy Egg screenshot: Crazy Egg screenshot: Crazy Egg screenshot: Crazy Egg screenshot: Crazy Egg screenshot:

Crazy Egg Reviews

Crazy Egg Reviews

Overall rating
4.5
/
5
Excellent
34

Very good
28

Average
2

Poor
0

Terrible
0

Value for Money
4.1
Features
4.4
Ease of Use
4.5
Customer Support
4.1
97% recommended this app
Joshua T.

Crazy Egg nails user experiance

Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.


Verified Reviewer

Premium Heatmapping and A/B Testing


Nathan S.

It works...


Andrew M.

Great product but better for the price for a small-mid sized business

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.


Greg D.

Crazy Egg Shows Me What's Hot On My Website!

I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.


Joshua T.
Industry: Internet
Company size: 13-50 Employees

Crazy Egg nails user experiance

Used Weekly for 1+ year
Reviewed on 4/05/2019
Review Source: Capterra

Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

Pros

The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.

Cons

There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 2-10 Employees

Premium Heatmapping and A/B Testing

Used Weekly for 6-12 months
Reviewed on 6/05/2020
Review Source: Capterra

Pros

Excellent heatmapping and A/B testing. When benchmarked against Hotjar & Optimizely, Crazy Egg won out.

Cons

Hotjar offers a free plan with nearly all the features of the Crazy Egg basic plan for nearly $300/year. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. We would even pay 10% more for monthly billing, vs annual pre-pay.

Response from Crazy Egg

Hi,

Thanks for taking the time to leave a review.

Really great to hear that our heatmapping and A/B Testing is able to help out! As for billing, we're flexible and happy to see what we can do to accommodate your needs. Feel free to shoot our customer support team an email.

Thank you!

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Nathan S.
Industry: Publishing
Company size: 2-10 Employees

It works...

Used Weekly for 1-5 months
Reviewed on 16/02/2019
Review Source: Capterra

Pros

Easy ti integrates with external applications. A simple way to visualize clicks on your website.

Cons

Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.

Response from Crazy Egg

Hello Nathan!

Thanks for the feedback. We're confused by the commentary though which say:
1) We have much more than heatmapping. Actually, our toolset is quite robust and competitive with 5 different maps (heat, scroll, attention, list, overlay), User Recordings, A/B Testing (one of the only tools on the market with both maps and A/B Testing), and a WYSIWYG Editor.
2) Limited Visualizations. Our entire product is built on visualizations. We also go a step further than just onsite visualizations based on how we let you review and visualize different audience sources and referrers.

This feels like quite a disconnect from our current offering. Would love to connect with you and understand why your experience with the product is so different from what we offer. It has to be a messaging or communication gap on our side which is why I'm eager to connect and learn more. Thanks for taking the time to write and share this!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Andrew M.
Industry: Computer Software
Company size: 51-200 Employees

Great product but better for the price for a small-mid sized business

Used Daily for 1+ year
Reviewed on 17/03/2020
Review Source: Capterra

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Pros

Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Cons

I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Greg D.

Crazy Egg Shows Me What's Hot On My Website!

Used Daily for 1-5 months
Reviewed on 8/02/2018
Review Source: Capterra

I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.

Pros

What I like most about Crazy Egg is that it offers me clear information about how people use my sight. It's one thing to design a site based upon how you think people will use it or even how they use others like it. It's another thing all together to know exactly how they use it, so you can constantly improve it.

By giving me a heat map of my users' experiences, Crazy Egg makes it possible to see which elements of my site are working and which ones need improvement. At a glance, I can see which buttons get clicked the most, how far the average person scrolls down the page, and the order in which people read my content. That's valuable stuff!

Crazy Egg goes a step further, though. It provides recordings of real visits from people, so I can watch as they tour my site. This let's me see the traffic pattern that potential customers are taking around my pages. By looking at how visitors tour my site, I can begin to notice patterns in their behavior and make sure that I'm always delivering what they want where they want it.

As if all this wasn't enough, Crazy Egg also offers the ability to A/B Split test my pages. Now, there are lot of applications that will split test things, but I've not found one that does it as reliably and as thoroughly as Crazy Egg. The data it provides makes split testing quick and simple.

Cons

Honestly, there's not much to dislike with Crazy Egg. It's a specialized tool for a specific job which means that it will be one of many such tools in your tech stack. And even though it has affordable price points, it's still one more thing you have to pay for. that's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does. Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.3/10
Based on 64 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Crazy Egg Pricing

Crazy Egg Pricing

Starting from
US$108.00/year
Free Trial
Subscription
Value for money

After your 30-day free trial ends, your price will be $9 per month, billed annually at $108. This means that your credit card charge will be $108 and you will get a full year access to your Crazy Egg account.

After your 30-day free trial ends, your price will be $9 per month, billed annually at $108. This means that your credit card charge will be $108 and you will get a full year access to your Crazy Egg account.

Value for Money
4.1/5
Based on 64 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Crazy Egg Features

Crazy Egg Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customisable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualisation
Drag & Drop Interface
Monitoring
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4.4/5
Based on 64 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Crazy Egg

Additional information for Crazy Egg

Key features of Crazy Egg

  • A/B testing
  • Activity tracking
  • Behavior tracking
  • Confetti tool
  • Conversion rate optimization
  • Conversion tracking
  • Multiple domain tracking
  • No influence on site speed or performance
  • Overlay tool
  • Reporting & statistics
  • Scrollmap tool
  • Tracking iframe and Flash objects
  • URL-based goal setting & tracking
  • Web traffic reporting
  • Website visitor activity recording
  • Website visitor tracking
  • Works with secure (https) sites

Benefits

With Crazy Egg you can improve your website without the high costs. It is very easy to install, with simple and intuitive interface. It allows you to immediately optimize your website based on your visitors usage patterns.

Crazy Egg FAQs

Crazy Egg FAQs

Below are some frequently asked questions for Crazy Egg.

Q. What type of pricing plans does Crazy Egg offer?

Crazy Egg offers the following pricing plans:

Starting from: US$108.00/year

Pricing model: Subscription

Free Trial: Available

After your 30-day free trial ends, your price will be $9 per month, billed annually at $108. This means that your credit card charge will be $108 and you will get a full year access to your Crazy Egg account.

Q. What are the main features of Crazy Egg?

Crazy Egg offers the following features:

  • A/B testing
  • Activity tracking
  • Behavior tracking
  • Confetti tool
  • Conversion rate optimization
  • Conversion tracking
  • Multiple domain tracking
  • No influence on site speed or performance
  • Overlay tool
  • Reporting & statistics
  • Scrollmap tool
  • Tracking iframe and Flash objects
  • URL-based goal setting & tracking
  • Web traffic reporting
  • Website visitor activity recording
  • Website visitor tracking
  • Works with secure (https) sites

Q. Who are the typical users of Crazy Egg?

Crazy Egg has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Crazy Egg support?

Crazy Egg supports the following languages:

English

Q. What type of pricing plans does Crazy Egg offer?

Crazy Egg has the following pricing plans:

Subscription

Q. Does Crazy Egg support mobile devices?

We do not have any information about what devices Crazy Egg supports

Q. What other apps does Crazy Egg integrate with?

Crazy Egg integrates with the following applications:

Aritic, Bitium, Clearlogin, Handshake, Kameleoon, Optimizely, Rippling, ion interactive

Q. What level of support does Crazy Egg offer?

Crazy Egg offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials